Some of the instructors are great
Some of the instructors are great. Some are terrible. Unfortunately if a bad one is covering the topic you need to know, you have no choice but to sit through it! I think more attention should be paid to how good the instructors are at speaking and how passionate they are about the subject matter. The content is also frequently just glossed over, and the complete lack of preparation ahead of time is terrible. There should be deeper, more in depth tutorials rather than just reading off the list of certification objectives. I would also make the videos longer rather than making a separate video for EVERY, SINGLE, TOPIC.
My other huge complaint is the total garbage app and iOS web support. Continuous play doesn't work for audio playback, the app doesn't do background play, bookmarks aren't available on mobile, episodes don't get marked as watched unless you close and reopen the app.
The free practice tests and labs are great.
Of all my complaints, the only thing that is unbearable, and what I would make the highest priority to fix is getting the instructors that don't have good speaking skills some coaching, or get rid of them!
Date of experience: January 02, 2024