213 total
I am a new client and I could not have asked for more with my first order. Besides the items that I ordered, they were also so kind to send me additional materials on how and where the precious stones were sourced and also a book to learn more about each type of stone. In the box was also included a cleaning cloth which is always useful. The delivery was also on time. I will definitely order more items in the future.
Date of experience: November 15, 2023
This is a first class professional company selling high quality products with super service. I ordered a ring for my Wife it took 8 days to come from Germany to Spain, packaged in a fantastic box with full documentation and a high quality book explaining precious stones etc. My Wife loves the ring, it fits perfectly and is just what she wanted.
Date of experience: December 29, 2022
I bought this year 2 silver/ gold-plated rings with 13 diamonds in a row. Maybe it's because of the number 13 but both of the rings where so badly gold-plated that they are already silver again. Looks that they just had a small gold bath and nothing else. So I am quite disappointed with the way they look now.
Date of experience: March 31, 2022
I love the jewelry! My sales rep was amazing. We spoke English and Spanish!💕🎉
Date of experience: September 26, 2023
Reply from Juwelo
Dear Miss Young,
Thank you for your wonderful feedback!.
We hope to have the pleasure of serving you again soon!
Juwelo
Date of experience: September 06, 2022
Reply from Juwelo
Good morning Mrs. Åsa Kjellström,
According to your telephone request of 08-07, the return label was sent the same day to the e-mail address you registered in your customer account. Yesterday 07-09 two months later you phoned again to ask again for the return label. We sent you a proof of our answer to you and you confirmed that you had received in the spam folder. Please review the return conditions: https://www.juwelo.es/envio/
Juwelo Team
