Kiki Bear Reviews 149

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I for one think its great!I get free items because im actually the niece of the owner of this shop,his children are my first cousins so easily just become family!

Rated 5 out of 5 stars

Bought multiple items and they came well packaged in a reused box (very eco); arrived quickly but there was no despatch email, so they were (pleasantly) surprisingly early! Actual item was something s... See more

Company replied

Rated 2 out of 5 stars

I bought the item from here because it was different colours and looked better quality than other similar cheaper items on eBay from China.. other items also had free postage... When my item arrived i... See more

Company replied

Rated 5 out of 5 stars

Great price - delivered on time! ..... However, the product bought was the micky mouse phone - which is very disappointing. Was given as a gift hence the updated review. The phone only produces a fe... See more

Company details

  1. Toy Store
  2. Baby Clothing Store

Written by the company

The place to come for all things children. Founded in 2021 by Kian and Mia's Mummy and Daddy. The business’ name was inspired by a pet name for Kian. We want to help families grow together by introducing toys, educational tools, fun activities and joy along the way. Our website provides products which cater for babies, toddlers and older children, so parents can have a one-stop for everything they need!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great product

Great price - fast delivery! No complaints about ease of use of website all very straightforward.

August 21, 2023
Rated 2 out of 5 stars

I was in the middle of placing an order…

I was in the middle of placing an order through their site. I clicked checkout and when I did this all products disappeared from my basket and now I can’t shop on the site at all. It is saying no products match your search.

I’ve emailed and sent a WhatsApp and have had no contact back.
Is their store online closed or can we access the products again?

August 25, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed in customer service

I placed an order which included a total of 6 baby bottles, (3 singles and a pack of 3) I added a few other odds and ends to make it worthwhile paying the postage, I received confirmation of order and then I received a confirmation that the order had been despatched. However, the following day I received another email advising of a refund for items out of stock. yep you guessed it the bottles. It was too late for me to cancel the order, as I had already received the confirmation that the order had been despatched. The email outlined that 2 of the bottles were refunded, and I was slightly confused as the amount didnt equate to the same amount, I figured maybe it was a refund towards the postage too. However, when the order arrived it was actually a single bottle and a pack of 3 bottles which were not in the order. I contacted by email to register my disappointment, as the money spent is completely wasted, and I now need to source 6 bottles from elsewhere (they all need to be the same). That was 3 days ago ...................... Still no reply. Very disappointed.
A week later, 1st Sept ......... so thought I would check again, but still no response, went to Website and found this message. Wish they had just cancelled my order completely.

Kiki Bear has now closed for business indefinitely.

Thank you for your custom!

August 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Great price

Great price - delivered on time!
..... However, the product bought was the micky mouse phone - which is very disappointing. Was given as a gift hence the updated review. The phone only produces a few different ringing or buzzing noises - no micky narrative as product description suggests. The sound emmitted is so quiet too - hardly audible. Not very engaging. Not worth the retail price (or even the discounted price from this retailer) My advice would be to avoid this and find an alternative product.
P. S. The 5 stars are for the retailer - not the product!

July 23, 2023
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Rated 3 out of 5 stars

I found this shop

I found this shop , very reasonable, compared to others selling the same thing, so ordered two things , fast delivery, but unfortunately one of the items arrived broken. No problem with refund, but was very disappointing as it was for a gift and didn’t have time to reorder.

July 22, 2023
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Rated 5 out of 5 stars

Perfect

Super quick turnround, bought carting cars and they are amazing. Highly recommended

May 24, 2023
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