Kings Of Neon Reviews 280

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

awful service after sale. time line was 2.5 weeks after promised, sign came in multiple parts when I paid for a full complete assembled sign. missing many parts to assemble, was not wired so I had to... See more

Rated 5 out of 5 stars

Absolutly worth every penny!!! Even with some minor problems in the ordering process, Brittney from support was able to resolved them very quickly, and went above and beyond to make sure our order wa... See more

Rated 5 out of 5 stars

Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... See more

Rated 5 out of 5 stars

Excellent customer service all the way though - real people who reached out right away to help me to achieve my vision for my custom sign, (thanks Brianna!) and at a very competitive price. It shipped... See more

Company details

  1. #5 of 7 best companies in Neon Sign Shop

Written by the company

We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Rated 5 out of 5 stars

They Delivered!

Customer service was great. They made changes quickly based on my feedback and requests. Prices were so-so... but overall a fair value for the quality. The product is shipped from China so I'm assuming it's also manufactured in China even though we worked with Kings of Neon out of Las Vegas, NV.

December 11, 2023
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Rated 5 out of 5 stars

Five Stars All Day Long!

The customer service is excellent. They are really helpful in offering quotes and timeliness. They're great at answering questions and emails. I am really impressed.
The time between ordering and receiving your product is a lot shorter than I really expected. And the actually product is beating all expectations. Their prices are great. I hope to have another reason to order from Kings of Neon sooner rather than later!
🌟 🌟 🌟 🌟 🌟

December 10, 2023
Rated 5 out of 5 stars

Excellent service and quality product.

Joe Wilson was great to work with! Very prompt, professional, and personalized service! The quality and workmanship of the neon sign I ordered was excellent! Very crisp and clear. I would highly recommend Kings of Neon!

November 28, 2023
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Rated 5 out of 5 stars

LOVING IT!!

LOVING IT!!! Bree was super helpful. I really appreciated that she called me to talk about the project and answer questions. The turn around time was quick and the final result was Perfect!! We're all so happy :)

November 30, 2023
Rated 5 out of 5 stars

I was so hesitant to fork out a bunch…

I was so hesitant to fork out a bunch of money on a neon sign…BUT when I came across Kings of Leon everything changed. I was on the hunt for a sign that I could use my own brand font, which I was able to do with them. I requested the quote and the next day received a call to discuss questions they had. Then, a short 24 hours later I had a quote. I was so impressed with their customer service that I pulled the trigger the following day! I am so excited to have this in my shop space.

November 14, 2023
Rated 5 out of 5 stars

Great experience

Great experience! We had to request a part to make it work but at the end it came quick and we were able to solve the problem. Thank you

October 23, 2023
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Rated 5 out of 5 stars

I love KON!

Tabitha is amazing, she helped me with my sign and I got it a week later! It’s beautiful and in my dining room! I’ll be getting more for my family very soon!

October 23, 2023
Rated 5 out of 5 stars

Was looking for neons for my business

Was looking for neons for my business. Spoke to Joe, from the first call he got the ball rolling. Followed up with any changes needed. He went above and beyond my expectations. I highly recommend speaking to him for any of your neon needs.

November 8, 2023
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Rated 5 out of 5 stars

Fabulous and Unique.

Pricing, the FABULOUS sign you built for my business and Tabitha, who made it all happen and actually designed my sign. My entire staff is absolutely THRILLED with the final product, and we are constantly getting comments on the sign when customers walk into our office. So glad I found you "by mistake" on the internet.

October 9, 2023
Rated 5 out of 5 stars

Bree and the team at kings of neon…

Bree and the team at kings of neon spent the necessary time asking the small details to make sure the custom design turned out perfect, and it did. I couldn’t be more happy and will be using them again for our other brands. Thanks again!!

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Experience

Amazing Customer Experience! TEN Stars!! Tabitha was SO helpful and responsive. I sent over so many questions and she happily helped me through each and every step to get us exactly what we were looking for at a great price! 10/10 recommend!

November 5, 2023
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Rated 5 out of 5 stars

Great Customer Service!

Super impressed with the quick response, quality estimate with great images of what the sign will look like and awesome customer service. I honestly expected to be dealing with someone overseas but I was contacted within an hour of my quote request over the phone - we had a great conversation and talked through some different options and they presented a great plan for a reasonable price. Thanks to Tabitha and the rest of the K.O.N. team - looking forward to seeing the final result!

October 30, 2023
Unprompted review

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