awful service after sale. time line was 2.5 weeks after promised, sign came in multiple parts when I paid for a full complete assembled sign. missing many parts to assemble, was not wired so I had to... See more
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See what reviewers are saying
Absolutly worth every penny!!! Even with some minor problems in the ordering process, Brittney from support was able to resolved them very quickly, and went above and beyond to make sure our order wa... See more
Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... See more
Excellent customer service all the way though - real people who reached out right away to help me to achieve my vision for my custom sign, (thanks Brianna!) and at a very competitive price. It shipped... See more
Company details
- #5 of 7 best companies in Neon Sign Shop
Written by the company
We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.
Contact info
400 S. 4th Street Suite 500, 89101, Las Vegas, United States
- +1 844 614 1133
- custom@kingsofneon.com
- kingsofneon.com
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Hasn’t replied to negative reviews
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They Delivered!
Customer service was great. They made changes quickly based on my feedback and requests. Prices were so-so... but overall a fair value for the quality. The product is shipped from China so I'm assuming it's also manufactured in China even though we worked with Kings of Neon out of Las Vegas, NV.
The fact that they called me to make…
The fact that they called me to make sure I got exactly what I wanted and explained all the options was impressive. Great product and highly recommended.
Five Stars All Day Long!
The customer service is excellent. They are really helpful in offering quotes and timeliness. They're great at answering questions and emails. I am really impressed.
The time between ordering and receiving your product is a lot shorter than I really expected. And the actually product is beating all expectations. Their prices are great. I hope to have another reason to order from Kings of Neon sooner rather than later!
🌟 🌟 🌟 🌟 🌟
Excellent service and quality product.
Joe Wilson was great to work with! Very prompt, professional, and personalized service! The quality and workmanship of the neon sign I ordered was excellent! Very crisp and clear. I would highly recommend Kings of Neon!
Quality product at a great price
Quality product at a great price. Fast shipping. Design was just like we requested.
LOVING IT!!
LOVING IT!!! Bree was super helpful. I really appreciated that she called me to talk about the project and answer questions. The turn around time was quick and the final result was Perfect!! We're all so happy :)
I was so hesitant to fork out a bunch…
I was so hesitant to fork out a bunch of money on a neon sign…BUT when I came across Kings of Leon everything changed. I was on the hunt for a sign that I could use my own brand font, which I was able to do with them. I requested the quote and the next day received a call to discuss questions they had. Then, a short 24 hours later I had a quote. I was so impressed with their customer service that I pulled the trigger the following day! I am so excited to have this in my shop space.
Great experience
Great experience! We had to request a part to make it work but at the end it came quick and we were able to solve the problem. Thank you
I love KON!
Tabitha is amazing, she helped me with my sign and I got it a week later! It’s beautiful and in my dining room! I’ll be getting more for my family very soon!
A great experience!
Everyone I take to was great and helped me get exactly what I wanted for my Light.
Awesome new sign
I am beyond happy with the new sign! The entire process was painless.
Was looking for neons for my business
Was looking for neons for my business. Spoke to Joe, from the first call he got the ball rolling. Followed up with any changes needed. He went above and beyond my expectations. I highly recommend speaking to him for any of your neon needs.
Fabulous and Unique.
Pricing, the FABULOUS sign you built for my business and Tabitha, who made it all happen and actually designed my sign. My entire staff is absolutely THRILLED with the final product, and we are constantly getting comments on the sign when customers walk into our office. So glad I found you "by mistake" on the internet.
Great Customer Service
It was very easy to talk with the representative and they did exactly what I wanted!
Bree and the team at kings of neon…
Bree and the team at kings of neon spent the necessary time asking the small details to make sure the custom design turned out perfect, and it did. I couldn’t be more happy and will be using them again for our other brands. Thanks again!!
Amazing Customer Experience
Amazing Customer Experience! TEN Stars!! Tabitha was SO helpful and responsive. I sent over so many questions and she happily helped me through each and every step to get us exactly what we were looking for at a great price! 10/10 recommend!
Great custoner service
The customer service was amazing. They were very quick to give me estimates on the sign.
Great Customer Service!
Super impressed with the quick response, quality estimate with great images of what the sign will look like and awesome customer service. I honestly expected to be dealing with someone overseas but I was contacted within an hour of my quote request over the phone - we had a great conversation and talked through some different options and they presented a great plan for a reasonable price. Thanks to Tabitha and the rest of the K.O.N. team - looking forward to seeing the final result!
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