Kinsta Reviews

I was trying to use Kinsta as a host for my full stack application. Couldn't do it because I use a Windows machine. Can you believe that? The methods for upload they provided would only work from Apple or Linux computers. Even command line methods wouldn't work. None of the customers service reps use Windows and so they couldn't help me. They were very helpful and tried their best but I have to think about all the time I lost trying to get this to work.

Date of experience: November 20, 2023

As I mark my two year with Kinsta, I'm compelled to express my complete satisfaction with their WordPress and WooCommerce hosting services. While Kinsta's pricing is a bit higher than others, the exceptional quality and service they provide are unparalleled.

The performance and reliability of their hosting have been consistently outstanding, contributing significantly to the success of my web projects. Their customer support is particularly noteworthy - always responsive, knowledgeable, and ready to assist.

The added cost is a small price to pay for peace of mind, superior speed, and robust security features. Kinsta's commitment to excellence is evident in every aspect of their service. Highly recommended for those seeking a top-tier hosting experience.

Éric

Date of experience: November 24, 2023

Reliability is number 1, the price may be a bit higher, but the customer service is very helpful so I don't mind paying slightly more.

Date of experience: November 20, 2023

Everything is done right at KINSTA, seriously I have owned 2 marketing firms in 20 years, hosting thousands of sites and testing multiple platforms. Kinsta has everything I ever needed all in one spaces. Your best qualities are
1. That you offer malware scanning, protection and removal
2. CDN included
3. SSL (very easy)
4. Site speed is incredible
5. No nickel and diming for extra features

Date of experience: October 17, 2023

❌WARNING- NEVER EVER GO WITH KINSTA. They deleted two websites after 14 days. I had an issue with one of my credit cards, due to nonpayment within 2 weeks they deleted both websites and completely all backups. They had sent emails about this non-payment, and the emails had gone to my spam. Therefore they destroyed my two sites. I contacted them as I noticed my sites were down and all they could say was sorry we followed procedures. I have lost a lot of money and all they said was sorry, we did the best we could. After 15 years in digital and many hosting companies I have used NEVER have I experienced this. I only went with them due to a recommendation. DO NOT USE THEM!

Date of experience: October 23, 2023

Great service, support, speed, reliability, security. I have been hosting 80 WordPress sites for over 15 years and this is by far the best platform we've found.

Date of experience: October 23, 2023

DONT USE KINSTA! The customer support is really bad. if the issue gets deep nobody can help you and you get more headache then u need to.

Also it is really expensive! DONT USE THEM!

Date of experience: November 01, 2023

You guys go completely above and beyond and we are so delighted working with you all. We're a website agency with 90+ sites hosted with you and we won't even work with someone else that isn't hosted with Kinsta.

Date of experience: September 27, 2023

Been with Kinsta for three years now, definitely not the least expensive option for hosting a wordpress website, which for a non-profit is always a huge consideration... but the QUALITY of service and availability/responsiveness of Kinsta's excellent support team is of GREAT VALUE to us!

Date of experience: November 03, 2023

I’ve used multiple hosting companies in the past. After my site was hacked I switched to Kinsta

One of the best hosting companies so far it’s been a great experience

Date of experience: May 04, 2023

Exceptional product, team and support. In short, look no further.

Date of experience: November 03, 2023

I love using Kinsta it's helped so much in keeping our company organized and our websites in one place. I love the ease of domain changes, obtaining domains, backups, and so many more features! My favorite part is the live support! I've used the support a few times, and they're so helpful, and they'll help you save a lot of time and frustration I was helped out today by Bladimir Fernandez, we narrowed down the problem in a matter of minutes and I was able to restore the page I was working on flawlessly. Could not be happier!

Date of experience: May 19, 2023

Kinsta has handled so many of the details that stress me out as a WordPress developer.
CDN, SSL, local environment setup, deployment, and publishing from Staging to Production.
Don't miss DevKinsta as a local environment as you build things too. It has been over a month and it is amazing and the metrics are nice too. I've used several hosts in the past and I'm truly become a fanboy of Kinsta.

Date of experience: February 28, 2023

I'm happy that members of Kinsta's technical support are kind because I'm not a technical person, and I wasn't confident in asking for help. Despite my "PEBKAC" questions, all members of the team were patient and courteous, helping me set up the website, firewall, and even how to navigate the dashboard.

Date of experience: September 20, 2023

Google's increased focus on core web vitals cut organic traffic to my Squarespace site by half starting in May 2021 because of poor performance. Kinsta is blazing fast and provides everything I needed to get a rebuild up and running from scratch in about a week. Now, i'm all green in search console and my organic traffic is rapidly rising again.

Date of experience: July 18, 2021

Kinsta are now the standard for WP hosting. Support staff have always responded pretty much instantly. Some of our clients had issues during last year's DDoS, so hopefully their Cloudflare integration will prevent that happening again, but that was largely outside their control. My only request would be to able to create templates for site 'Tools' when creating for staging sites (e.g. an .htaccess is automatically added to staging sites for better security).

Date of experience: July 14, 2021

Totally overpriced.
Instead of reliable hosting our site was down for a while. They make update so your wp doesn´t function without any notification.
Support not helpful at all, only standard messages.
STAY AWAY!

Date of experience: February 21, 2023

Running Wordpress sites can be full of anxiety and landmines. If trading money for time and system performance seems like a no-brainer, the ROI at Kinsta.com is worth every penny. We have the skillset to self-host, but the extra time saved frees up those team members from system admin to develop our core product, not manage middleware. The Kinsta cache is only handling 20% of our assets, because our users are constantly uploading new content, and I believe the cache works better for sites that update less frequency (I don't know). Still, 1/5 is a pretty good boost. Couldn't be happier.

Date of experience: April 18, 2021

It used to be great and so simple, I was sooo excited to find Kinsta, like all my problems gone. I migrated at least 6 of my clients to Kinsta and somehow managed to convince them to pay a "PREMIUM" price.

Now it became a hell, like a real one. Double-Caching system together with CloudFlare, after every change you need to spend your life clearing both cache until changes appear. My website is regularly blocked by ddos attacks and nothing can stop that. I can't justify Kinsta's existence anymore, they should drop $10 USD per year like GoDaddy.

Date of experience: January 29, 2022

Our sites run super quick on kinsta 10 site plan, so we're very happy with that. But we're most impressed by the quality of customer service by their team and their automated fault response system. Can get a proper developer response to queries within minutes on the Web chat. And if your site has an error, their automated error email sometimes even highlights the culprit error location in the php! The user portal is clean and has loads of very useful tools built in.
Hands down the best hosting provider we've used.

Date of experience: May 30, 2021