LeakBot Reviews 2,331

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 694 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to clearly explain processes and efficiently resolve issues. The service provided is frequently described as impressive and reassuring, with many appreciating the thoroughness of the inspections and the promptness of repairs. People also value the excellent customer service, noting the clear communication and the overall positive interactions with the company's representatives. However, some people were dissatisfied with the product itself, mentioning issues such as the device losing signal, not accurately detecting leaks, or giving false alarms. A few other people also felt that the product was not suitable for their home or that the customer service was unresponsive to their inquiries regarding faulty devices or repair scheduling.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the efficiency and professionalism of the... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the Leakbot for accurately... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness and clear... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the device's ability to detect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The person who answered our original call in response to the leakbot message was very helpful, and made an appointment to suit us. The engineer who called, Kieran, was very clear about what he was doi... See more

Rated 5 out of 5 stars

LeakBot is a great service! I can't believe they send out qualified plumbers who actually address your plumbing needs without trying to sell you anything you don't need. Both visits were amazing!

Rated 5 out of 5 stars

I did not know there were so many leaks. So much water wasted!!! From the initial notification to the plumber coming to our home it was a great experience. Robert was excellent! He came in to do a... See more

Rated 5 out of 5 stars

I had not appreciated that our cold water system was monitored by Leakbot. I have had a water leak in the system of one of our toilets for some time and had intended to call a plumber. So I was surpri... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I obtained Leakbot when it was offered to me free by the insurance company

I obtained Leakbot when it was offered to me free by my house insurance company. The sensor revealed some minor leaks which were investigated and attended to by the Leakbot engineer. There was a further alarm from the sensor but the company addressed this by a prompt re-visit by the engineer who was very efficient, polite and tidy in the work. The system has now been checked and deemed leak free. The sensor seems to work well. There is a delay in the reading format on how much water has been used. This is a broad estimate of 'low' or 'High" and not an actual measure, the water meter will record this.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

Good service but only if your leak is on the cold water system

The leakbot representative arrived on time and was very pleasant and thorough. Unfortunately he was unable to fix the leak that we had already discovered since receiving the leakbot alert as it was on our hot water system not our cold water. I had explained this to the leakbot office when contacting them and arranging the visit.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable engineer who found the problem and fixed an about-to-problem too.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot accurately remotely detected a…

Leakbot accurately remotely detected a leak after been leak-free for a long time. A technician attended and found the source of the leak after a systematic investigation. Leakbot changed out ceramic cartridges in a kitchen tap. The technican was keen to please and entheusiatic.

May 6, 2026
Unprompted review
Rated 4 out of 5 stars

The technician was knowledgeable and…

The technician was knowledgeable and professional. He let me know I placed the leakbot device in the wrong spot. He still ran his tests and determined the leaks were coming from the two bathrooms (shower downstairs, tub upstairs), which is what I assumed. He recommended I start with replacing the cartridges then if that didn’t work, to potentially replace the valves. I gave a 4 star review as I was under the impression the technician would do the work to repair the leak. I even asked that to the leak bot specialist who scheduled the initial appointment with me. They said work would be done free of charge to repair the leak. That did not happen.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

The technician was very friendly and…

The technician was very friendly and took time to explain. Everything. Was very thorough and helped solve the issue. He was very amenable and would easily have him come back to do work if ever needed in the future.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied with all aspects of the service I received

I was able to get an appointment booked easily and soon after the leak was detected. The LeakBot Engineer, Blaine, kept me well posted about his arrival time and was friendly, helpful, proactive and professional. He was clearly an expert and was very thorough in tracking down the cause if the leak. Overall, I am extremely satisfied.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is wonderful

Leakbot is wonderful. Spotted a leak and some potential problems nd fixed them. Great concept. Sves me potential trouble and my insurance potential money.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Learned a lot

I appreciated Daniel's willingness to explain how both the Leakbot device worked and how he was detecting potential leaks while he was here. And I appreciated that the visit only too about an hour.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Technician was on time and very…

Technician was on time and very knowledgeable, ran his tests using pressure and quickly found the problem , I have to admit that I couldn’t hear the water running through the flush valve. All issues were addressed, I am very happy ( LeakBot) works to save you money !!!!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. The device and the technology is incredible. Theyinteractions with the company when a leak was detected were simple and straightforward, and the plumber that they sent was first class.

April 23, 2026
Unprompted review

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