2,500 total
I chose pick up, however I had a contractor collect for me as I’m 2hrs away and was struggling to get there before Xmas. Delivery was a fraction of the price they offered which was much nicer on the pocket! I understand why their price for it was high though.
Date of experience: December 26, 2024
The delivery was so bad n I had paid express post. Joann kept us on a string about ensuring someone was there to help them offload package which never was told to us we had said no one to help we are two people liviving in the units and both 80 years old. Found out at 5:15 that courier had just left depot to deliver n told he wud be there in an hour. The courier carried the box by himself with no problem after being told it wud be on 11:30 delivery. Joann cud have been truthful n not worry the whole day about having someone to help. Mercedes moraA
Date of experience: December 19, 2024
Lifespan were so efficient at parcel pickup. Great organising, there was someone to my car straight away easy to park and friendly customer service
Date of experience: December 11, 2024
Cannot say enough great things about the recumbent bike. It has allowed my teen daughter to exercise safely with a heart condition. Also motivates me to exercise because it's so much fun!!! The seat is a game changer. Great for everyone!
Date of experience: November 18, 2024
Bike cover is too big for the bike, does not sit nicely/snuggly and is not shaped like the pictures. Plus delivery took a while and they did not leave the parcel - had to go to post office to collect - so annoying. a sheet would do the same job.
Date of experience: December 15, 2024
Purchasing this item was easy, I appreciated the driver calling to confirm delivery. The driver was lovely however, his was alone and needed help to get the item off his ute. It was very luck I had a friend and my brother around to assist the driver. I recommend for future purchases to have the driver confirm if he can arrive alone potentially.
Date of experience: November 05, 2024
Great company to deal with. Super impressed by my new barbell. Awesome value
Date of experience: December 20, 2024
Our Recumbent Bike was installed on Saturday.
Leigh arrived at the time we were told he would and was very efficient, pleasant and he tidied up all the packaging and took it away.
He explained to us how to use the bike.
We were very pleased with the experience.
Thank you
Date of experience: November 26, 2024
I bought a Reebok Sprint bike after researching via Lifespan videos plus other reliable sources. I felt this bike met my requirements which was 1. Rehab from major knee surgery 2. Lose weight 3. Improve fitness as running is no longer possible. From order to delivery was exactly 1 week to Sydney. Only criticism was that it sat as 'order placed' in the Shop app until the day before it was delivered so I was concerned it hadn't been shipped.
Date of experience: October 11, 2024
Simple and straight forward to deal with. Product information was demonstration videos made it easy to choose what I wanted. The 2 Machines I purchased and tracked all the way to delivery. I live in a very remote location, but they were no issues at all with delivery. Both items arrived undamaged and perfect condition.
Date of experience: October 25, 2024
I purchased a row machine and a SS3 multi gym. The items are OK but the weight times and lack of srlervuce. Do yourself a favour and use another brand. There customer service is absolute rubbish. If you like spending near 2000 dollars and waiting almost half a year for your products to arrive. Woth not even a sorry or thank you this place is for you. Other wise stear clear
Date of experience: July 31, 2024
Reply from Lifespan Fitness
Hello Andrew,
We appreciate the feedback and sorry to hear about this experience. Normally, for orders that are out of stock, we would notify customers immediately of its status and when we the estimated availability would be. In the event that the availability of the item gets further delayed, we will provide additional updates and will review for compensation upon request. Happy to check on this further for you if you can respond to the message we sent.
So glad I found this pump set, perfect for the home gym. The foam bar is soft on the neck & comfortable to grip.
Packaging was not suitable to hold 25kg weights & the box fell apart during transport. Fortunately no pieces were missing.
Very happy with the product.
Date of experience: December 04, 2024
Love my new reformer, excellent quality, well packaged for safe transportation. quick and friendly customer service . Good price.
Date of experience: December 06, 2024
Dealing with Lifespan Fitness was easy and hassle free. They communicated well at each step of the process and the Spin bike we purchased was delivered on time. When delivered the courier even helped get it in the house for my partner as I was not home.
Really great service from start to finish.
Date of experience: October 19, 2024
Ordering process was simple, delivery and arrangement was quick and instalment was instant with great communication. The person who came to install it was professional, set it up quickly and took away the rubbish which was great! He also showed me how to work the machine and also didn’t mind that my 5 year old was ‘spying’ on him - great service!
Date of experience: October 10, 2024
Smooth transaction. No issues. Product as described.
Date of experience: December 14, 2024
Great experience, very easy to order online with clear product description and pricing, with very reasonable freight charges. Very, very happy with our adjustable bench which arrived in a very timely manner.
Date of experience: November 05, 2024
Recently I have made a number of (four) purchases from this company.
Some purchases were online and delivered and others I picked up from thier premises.
In all cases I found there systems and staff easy to deal with and all of my trasactions have gone very smoothly.
Keep up the good work Lifespan!
Date of experience: October 29, 2024
I found Anthony very responsive to my queries. He sent out a replacement part and the instructions video. I managed to do it myself easily. The treadmill works again, helping me and my family to maintain our exercise routine and avoid hay fevers in spring. Thanks!
Date of experience: August 28, 2024
Really fast delivery came within two days and the reformer bed is such great quality as well
Date of experience: November 17, 2024
