Lighthouse Reviews 263

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Rated 1 out of 5 stars

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more

Rated 5 out of 5 stars

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more

Rated 5 out of 5 stars

With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more

Company details

  1. Apartment Rental Agency
  2. Online Marketplace
  3. Real Estate Agency
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.


Contact info

3.1

Average

TrustScore 3 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This app really works …

My first time trying and using this app and it works I received a cash back of up to $100.00 just for listing their name and moving into my new apartment this is a trusted app and I recommend it to anyone who is looking to move

August 23, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Don’t Hesitate FInd your new home today!!!

I looked for a few months on my own for a new place without any luck, by the time I would see the post and contact the apartment complex the unit would already be gone. But then I found Lighthouse!!! And my amazing new sweet friend Ansley!!! She worked so hard for me!!! And after only a few weeks with her help I found my new HOME!!! Not to mention I got cash back after I signed my lease and got moved in!!!
Don't hesitate, signup and get some help finding your new home and get you some cash back!!! Lord knows we ALL could use some extra cash back right now, especially when you just moved into a new place!!!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Easy process

They made my apartment search so much easier and the cash back was so fast . They have awesome communication skills.. I will refer this company to all my friends and family!!! Thank you so much lighthouse team!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Lighthouse makes things easy

Lighthouse makes finding a new apartment a breeze! Glad I used their service, they’re fast, friendly, reliable and you get cash back!! It’s my 2nd lease I’ve used them for.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Sydney is extremely helpful

Sydney is extremely helpful ! I was able to get Into something really nice within a week of working with her ! This is by far the best experience I’ve ever had ! I would definitely recommend ! P.s. cash back is real & was fast been in my new place for 11 days today & received my cash back about 4 days ago

July 31, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Locator didn't even try!

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with me the notes from our text chat in the same text chats and failed to understand where she missed. This maybe a great service. But from my experience it is best to look somewhere else.

Then I got contacted by the CEO who promised better service delivered the same type results. To me it seems instead of saying we don't have what you are looking they just say let's try again and then they just tweak the search results of properties they have deals with to hope you just get tired choose one.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Amazingly Helpful

Sydney was such an amazing help while searching for an apartment in the DFW area. No hassle help and so very polite and kind.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful in every step of the process

Helpful in every step of the process, in every way imaginable! Available, reliable, prompt in communication and service. Although I was in touch with 2 other locator services, Lighthouse was the only one that was consistent in communication/service. This is my first time using a locator service and I have to say it made the process from moving across country so much easier! Special shout-out to Sydney for helping me :) 10/10 recommend Lighthouse to anyone and the cash back benefit is the cherry on top!

July 1, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Working with my apt locator was…

Working with my apt locator was amazing. They were very patient and understanding. They followed up and checked all properties I showed interest in. I would definitely use them again and will be recommending them to everyone I know.

June 18, 2022
Rated 5 out of 5 stars

Sydney was amazing and helped the…

Sydney was amazing and helped the process of getting my first place super easy! She was there every step of the way and answered all my questions! She made sure I got my cash back also! Trust the process with lighthouse, it’s legit and so helpful!

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Lighthouse is a great service

Lighthouse is a great service! Debbie was very proactive in my search. I got a great apartment and extra cash almost immediately after I signed my lease. I would definitely recommend this service!

June 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Moving can be sooo stressful

Moving can be sooo stressful, especially 7 months pregnant and trying to move before your baby is born!!! Sydney was such a blessing. Her communication was perfect, she felt more than just an apartment finder! She was a friend to me during this time. I 100% recommend going through lighthouse, not just for the cash back reason but for the personalization! They definitely made this process so simple and easy!
Thank you Lighthouse! Most of all, thank you Sydney!! ❤️❤️

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Super smooth process

Super smooth process! Sydney was a jewel. I’m very happy with my move in. Moving in general can be very stressful. Sydney did a wonderful job handling all the heavy lifting. I’d recommend everyone to use lighthouse.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Dealing with Lighthouse was a lovely…

Dealing with Lighthouse was a lovely experience. Debbie was awesome, she was very helpful through the entire process and any questions and concerns I had were answered promptly. I also received the compensation that I was promised as soon as my apartment was rented. If I could go out and rent something tomorrow I would do it again in order to help thank you for the great experience!!!!!

May 24, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

The BEST Hands Down!

If I Could Give 20-Stars & A Spa Certificate, I Would.
Debbie At Lighthouse Was Nothing Short Of Amazing. So Patient, So Kind & Empathetic During My Tedious Search! I Was So Stressed Doing This Myself. Debbie Reassured Me That I’d Be Fine. I Expressed That I Wanted Something Near Great Schools, Something Safe & Something Closer To My Husbands Job, Debbie Definitely Overly Exceeded My Expectations. I Honestly Can’t Thank You Enough For All Of Your Help. Our New Home Is AMAZING & It’s Because Of The Lighthouse!!

Thank You & Have A Happy Mother’s Day Weekend.

May 7, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look