LightHub Direct logo
Visit website

LightHub Direct Reviews 2,865

•
TrustScore 4.5 out of 5

4.4

Lighting Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often describing them as well-made and exactly as described. Many people highlight the excellent service, noting the helpfulness of the staff and the overall efficiency of their interactions. The delivery service is frequently commended for its speed and careful packaging, with many orders arriving promptly and in good condition. However, some customers also noted issues with their orders, including incorrect quantities delivered or items arriving damaged. A few other people also felt that the return process was difficult and frustrating, and some experienced significant delays in receiving their orders, with a lack of communication from the company regarding these delays.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Product

Users describe positive interactions with the product, frequently highlighting its excellent quality, fair... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, highlighting... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price, straight forward ordering and quick delivery, unit well made and easy to fit, was a replacement for a previous outside light. Works well.

Rated 4 out of 5 stars

THE PRODUCT AND SERVICE WAS VERY GOOD IN GENERAL, BUT THERE WAS JUST ONE ISSUE WITH THE PRODUCT - THERE WAS A ONE OF THE CATCHES MISSING.

Rated 4 out of 5 stars

Fast delivery great staff a pleasure to do business with good quality gear

Rated 5 out of 5 stars

Took a few days for a response, but after speaking with an advisor I now understand this stemmed from circumstances beyond their control. Spoke to Louise who has since been extremely helpful and went... See more

Company details

  1. Lighting Store
  2. Electrical Equipment Supplier
  3. Electrical Supply Store
  4. Electrical Wholesaler
  5. Lighting Manufacturer
  6. Lighting Wholesaler

Written by the company

✔️ Quality Own Brand Products ✔️ Exceptionally Low Prices ✔️ Service You Can Rely On We use our 30 years of experience to procure quality products directly from source. By cutting out the middlemen, we’re able to offer exceptionally low prices below the market rate. In addition, we believe in the importance of exemplary service. You can trust us to deliver your order on time and if anything should go wrong, we promise to go above and beyond until your issue is resolved. We aim to ensure that LightHub customers are happy customers.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered 5 lights arrived quickly. The customer changed their mind on the quantity so I returned some of the lights. An excellent return procedure. Very happy and will use Lighthub again.

January 23, 2026
Unprompted review
Advertisement
Advertisement
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look