I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
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Review summary
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Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
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Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more
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Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more
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Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To recipient said she didn’t receive…
To recipient said she didn’t receive the code probably because I was unable to confirm my email address please cancel the transaction if you can and refund thank you
April 6, 2026
Reply from livecards.net
Dear Philip Rist,
Upon checking, we confirmed that your order was successfully processed and the code was sent immediately after payment. For security, the code is automatically delivered to the email address associated with the transaction.
If the recipient cannot find it, please ask them to check their Spam or Junk folder. We have just resent the access link to the email on file.
Since our records show the code has not been viewed yet, we can either cancel your order for a refund or assist you in resending it. Please reply to our email so we can resolve this for you. We also checked our logs and found no previous contact regarding this order, but we are happy to help you now.
Thank you for your patience!
Regards,
Nico
Reply from livecards.net
Estimado Marco Dulker,
¡Muchas gracias por tus amables comentarios!
Nos alegra mucho saber que has quedado satisfecho/a con nuestro servicio de envío por correo electrónico, rápido y cómodo. Nuestro objetivo es siempre ofrecerte una experiencia fluida y eficiente.
Agradecemos sinceramente tu apoyo y esperamos poder atenderte de nuevo muy pronto.
Un cordial saludo,
Lucia
Got less than I paid for
Bought 50 usd Netflix. Got 2x20 usd instead. Had used livecards previously with zero problems so I suspect this is a specific merchant issue.
April 5, 2026
Reply from livecards.net
Dear Shiri,
We sincerely apologize for the inconvenience caused by your recent experience. This is certainly not the level of service we aim to provide, especially given your previous positive transactions with us.
Upon review, your order should have been fulfilled with the correct total value, and we would like to investigate this matter further to resolve the issue. To assist you promptly, please respond to the email we sent with the requested details.
Thank you for your cooperation and understanding.
Warm regards,
Lucia
Reply from livecards.net
Dear Shan Mawdsley,
Thank you for your kind words.
We’re glad to know that our service met your expectations in both quality and timeliness. We truly appreciate your support and look forward to serving you again.
Warm regards,
Lucia
I received a xbox game pass that the…
I received a xbox game pass that the code was already used try contact but no answer
April 4, 2026
Reply from livecards.net
Dear Michalis,
We sincerely apologize for the frustration. We have carefully checked our records and cannot find any previous emails or chat history associated with your email address.
To help us get to the bottom of this, we have sent you an email requesting a few more details so we can track down your original message and resolve this for you immediately.
We look forward to hearing from you.
Best regards,
Arthur
Scam company that will sign you up for spam
*edit
After leaving this review my purchase was emailed to me. (About 3 weeks late)
Infuriatingly because it was a few weeks late it was useless to me. The whole reason I had purchased the gift card was to buy something on sale which was no longer on sale by the time I received the gift card. Total waste of my time and money and I'm still being spammed.
Now because they eventually delivered the product I can't even claim my money back from PayPal.
I deeply regret ever using these people.
*Original review,
Scam company! Be warned!
I purchased a £50 PlayStation voucher for around £45. I thought I was getting a bargain instead I just got scammed out of £45
They never sent the digital voucher to me and I've had to go to PayPal to get my money back.
Even worse they spam me constantly trying to get me to fall for another one of their scams.
They do not offer away to unsubscribe you just have to use manual inbuilt email settings to filter out the constant flood of spam invitations to be scammed again.
Use these people only if you want to lose your money and then be constantly updating your spam filters to try and get them to stop spamming you.
February 28, 2026
Unprompted review
Reply from livecards.net
Hi Daniel Laws,
We’re sorry for the trouble and want to get this sorted out for you. To help us locate your purchase, please provide your order number via email or Live Chat.
We look forward to hearing from you so we can assist further.
UPDATE: We sincerely apologize for the inconvenience, but we haven't received any information about this order, so we cannot check and provide the correct status of your order.
Best regards,
Gray
Discountcode doesn’t work support keeps…
Discountcode doesn’t work support keeps sending me back and forth requesting screenshots through chat and email. So lost my money no working code!!
April 2, 2026
Unprompted review
Reply from livecards.net
Dear Dushi,
Please accept our sincere apologies for the inconvenience you've experienced. We want to make this right for you.
To help us investigate the issue, could you please share your Order Number? Once we have that, we can verify the issue and advise on the next steps.
You can contact us at your convenience through our Live Chat or by responding to this email.
Warm regards,
Arthur
Non-working Xbox key, no refund
I bought an Xbox Game Pass Ultimate key from Livecard.net on March 20, 2026. The key was advertised to work in Finland / EU, but when I tried to redeem it on Xbox I got an error message saying that the code cannot be redeemed in my region. I have contacted customer support several times and after two weeks I still have not received a working key, and they refuse to refund my purchase. I cannot recommend this service – I did not receive the product I paid for.
Update – 3 April:
Regarding Arthur’s reply: I have provided screenshots, the order number, the keys—everything they requested. Arthur is fully aware of this, as I have been in direct contact with him.
Update – 10 April: After countless emails I finally got working keys. Thank you for this, but I can’t be entirely happy after all this hassle.
March 20, 2026
Unprompted review
Reply from livecards.net
Hi Sami,
We are so sorry for the trouble you’ve run into, and we’d love to help get this resolved for you.
To get started, could you please provide your Order Number? This will allow us to check the status of your code in our system and find a solution as quickly as possible.
Update: We sincerely apologize for the ongoing inconvenience. Please be advised that we have officially escalated your case to our internal investigation team for a thorough review.
We are prioritizing this matter and will provide you with an update as soon as their investigation is complete. Thank you for your continued patience.
Warm regards,
Arthur
Fast and easy
March 30, 2026
Reply from livecards.net
Dear Joshua Mongen,
Thanks for the great feedback! We’re happy to hear everything was fast and easy for you.
Should you require further assistance, please do not hesitate to contact us.
Have a nice day!
Warm regards,
Lucia
Incredible
Incredible.
p.s. if you’re wondering why they have unofficial denominations like 15 USD don’t be scared they split it into two, e.g. mine were 10 and 5 cards
April 1, 2026
Reply from livecards.net
Hi Samuel Nwachukwu,
Thank you so much for the incredible feedback! We’re thrilled to hear you had such a great experience.
We also really appreciate you clearing up how our custom denominations work. We try to state this clearly on our website to keep everyone informed, but it’s awesome to have a customer confirm how smooth the process is!
If you ever need anything else, we’re always here to help.
Best regards,
Arthur
Reply from livecards.net
Hello Elis Kants,
Thank you for your wonderful feedback!
We’re happy to hear that you’re satisfied with the great prices, fast delivery, and smooth experience. Providing reliable service without any hassle is exactly what we aim for!
Sincerely,
Sofiya
Always a quick delivery.
Always a quick delivery.
Usually within minutes, sometimes you need to wait a little bit.
Definately a great website
March 28, 2026
Reply from livecards.net
Hello Floris,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the fast delivery—getting your orders to you quickly is always our top priority. While there may be the occasional short wait, we’re constantly working to keep things as fast and smooth as possible.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Sincerely,
Sofiya
Net Good
Good morning. I purchased a Windows 10 activation key from you, and it turned out that the key had already been used. You requested screenshots, which I sent, but then you said they were unsuitable. I provided replacements as requested, and you showed me a mobile activation method, but the voice response was in English and Dutch, and we couldn't understand what was required due to the speed of the speech. Then, I tried a game to verify that we weren't robots, and the screen went blank. I expected a response today, but unfortunately, I haven't received one. How can I continue to deal with you?
Although the price is reasonable, the service is poor and complicated. Omar Hussein
March 31, 2026
Reply from livecards.net
Hi Omar,
We have reviewed your case and can see that our team has been actively providing steps from Windows Support to assist you. We sent a replacement code to your email an hour ago—please check your inbox, spam, or junk folder.
We are waiting for your update via email so we can ensure your Windows is fully activated.
Regards,
Nico
Easy ordering process
Easy ordering process, and good prices. Would be good if Apple pay was also supported.
March 29, 2026
Reply from livecards.net
Hi David,
Thank you so much for your kind words! We're really glad to hear that you found our ordering process easy and our prices competitive—that means a lot to us.
We also appreciate your suggestion about adding Apple Pay support. It's great feedback like this that helps us improve, and we'll definitely pass this along to our team as we continue to enhance our payment options.
Thanks again for taking the time to share your experience. We hope to serve you again soon!
Best regards,
Olivia
Just fine and fast
March 28, 2026
Reply from livecards.net
Dear Fred Veerhuis,
Thank you for your feedback! We’re glad to hear everything went smoothly and quickly. We truly appreciate and look forward to assisting you again in the future!
Warm regards,
Lucia
Reply from livecards.net
Dear Customer,
Thank you for the 5-star review!
We are glad to hear that you found our service reliable. We strive to provide a seamless experience for all our customers and look forward to serving you again soon.
Best regards,
Nico
Card i noth fore me
Card i noth fore me. Pepol ask fore help online. Somthime i help. Familie ho dont hawe food
March 24, 2026
Reply from livecards.net
Hello Thor Einar Schjølberg,
We understand that you purchased this card to help others, and we appreciate your concern.
Upon review, we confirm that your order was successfully processed and sent immediately following your payment on 22-03-2026 at 21:27:44.
We have no record of a support request or chat from you regarding this issue. However, we have just sent you an email to follow up. Please reply to that email with more details so we can investigate exactly what happened and assist you further.
Best regards,
Nico
Reply from livecards.net
Dear Alberto Aceti,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you find our service fast and secure, and we truly appreciate your 5/5 rating and recommendation. It means a lot to us.
If there’s ever anything we can assist you with, feel free to reach out—we’re always here to help.
Kind regards,
Olivia
Reply from livecards.net
Dear Maimie Ferguson,
Thank you for your kind feedback!
We’re very happy to hear that you’ve consistently had a good experience with us. Your continued trust and satisfaction mean a great deal to our team.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know.
Kind regards,
Olivia
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