Macgence Reviews

192  Excellent
TrustScore 5 out of 5

4.8

In the Audio Transcription Service category

Write a review

Company activitySee all

Reviews4.8

192 total


Sort:


Rated 5 out of 5 stars

I'm thrilled to see that you are…

I'm thrilled to see that you are embarking on another venture. The audio transcription project for Zulu (isiZulu) speakers is not only intriguing but also aligns perfectly with our previous collaboration.

In our past project, we worked diligently to ensure high-quality results, and I am proud to say that we achieved success beyond expectations. The positive feedback we received is a testament to the dedication and precision that we brought to the table.

I am enthusiastic about the possibility of continuing our partnership on this new project. My experience in audio transcription, coupled with our previous success, positions me as an ideal candidate to contribute to the success of this endeavor.

If you have any specific requirements or details you'd like to discuss further, please don't hesitate to reach out. I am ready and eager to bring the same level of commitment and excellence to this project as we did before.

Date of experience: September 14, 2023

Advertisement

Our 2022 Transparency Report has landed

Take a look

Rated 5 out of 5 stars

I Lerato may enjoyed working with this company

I enjoyed working with this company, they were transparent and kept communication flowing between us and them. I lved how they kept intouch through and through and always available to assist us and attend to every quiry. I would love to work with them in the future.

Date of experience: September 30, 2023


Rated 5 out of 5 stars

Good Experience in Transcribing

So far working with them has been very impressive^^ I do work based on my abilities, so this is a valuable experience for me to earn money for the first time. Our clients don't give many orders, although they have a little problems with payments, I hope that will improve in the future. But they never complained about anything. Oh yes, maybe they put a little emphasis on us completing the task faster, but it's okay. I hope I can work with this company again. Thank you.

Date of experience: September 21, 2023


Rated 5 out of 5 stars

Required Speakers for China(Uganda)

Required Speakers for China(Uganda), Dombe and Ndau(Zimbabwe)
Working with Macgence was quite advantageous. The task's instructions were straightforward, and the client communicated quite well. Yash always supplied a very comprehensive scope of work, which made it easier for me to estimate accurately and make timely payments. I'll stay on staff at Macgence for a very long time. I anticipate speaking with you once more in the future.

Date of experience: September 20, 2023

Advertisement

Rated 4 out of 5 stars

Persian Project review....

The instructions provided for conducting the project in the first place was helpful. Despite the patience and understanding of the managers, we did not receive constant updates. And also it was said that the project will last for 1 to 3 months and we completed the tasks within 24 hours, but we did not receive any further tasks. Although The payments were done and I am happy for that, but it took few weeks which was too much. Despite all scarcities and challenges I can say it was a beautiful collaboration we had and I am happy for that. I learned a lot and gain more practical experience.

Date of experience: July 12, 2023


Rated 5 out of 5 stars

Transcription project completion

It was a great benefit to work with Macgence. The client had excellent communication and the task had clear instructions. Alok always provided a very detailed scope of work which helped me to give the exact estimations and payment on time. I will continue my service with Macgence for a long time. I look forward to hearing from you again in the future.

Date of experience: September 25, 2023


Rated 5 out of 5 stars

My latest experience working as a transcribber

My latest experience working as a transcriber started from here, it was a pleasure working with Mr. Alok and Abhishek, although in the beginning the payment was a bit late, but the next one was smooth. Hopefully, it will always go smoothly in the future.

Date of experience: July 13, 2023


Rated 5 out of 5 stars

I feel happy to be able to work well…

I feel happy to be able to work well together and it is a very good experiance with people who have good communication. a professional project manager who is willing to guide and remind us if there are any shortcomings. thank you for your time and cooperation

Date of experience: September 20, 2023

Advertisement

Rated 5 out of 5 stars

Great client and great experience

It was a pleasant experience to work with Macgence. Great communication people to work with. Every issue that exists can be explained clearly. They are committed to their promises. I enjoyed working with them

Date of experience: September 20, 2023


Rated 4 out of 5 stars

My Exp as a transcriber

My experience was great here, the project manager is profesional enough and working environment is good too. But there're things that need to be improved. The first is honesty of freelance contracts. On my contract with the project manager is every 10 days payment, but actually happen is 1 month after i work, it's actually not that bad if the contract really said 1 month because of the review process of the work, It's always better to make trust to the freelancer, so they can work as good as company want. The second is, sometimes the project manager give pressure to make us faster on completing the task, it's actually annoying and make us uncomfortable.

Date of experience: August 11, 2023

Advertisement

Rated 5 out of 5 stars

Transcription project

I was fortunate enough to be selected as one of the candidates to work on a project with them that lasted for a month. It was an honor to collaborate with them during that time.

Date of experience: August 27, 2023


Rated 1 out of 5 stars

Fix your issues rather ignoring them

I was recruited for a job in an external platform but from the beginning they associate the working email with the wrong language and every report of the issue to being fixed never was heared. After a month and don't know how many report here and there they seems just like properly scammers.

Date of experience: June 12, 2023

Reply from Macgence

Dear Leti Medi,

Thank you for bringing this matter to our attention and sharing your concerns. We apologize for any inconvenience you have experienced regarding the language association with your working email. We understand the frustration you may have encountered while attempting to have this issue resolved.

Please be assured that the problem lies with the vendor responsible for associating the wrong language with your email, and it is not a reflection of our company's intentions or practices. We have diligently reported the issue to the vendor multiple times, emphasizing the importance of rectifying the situation promptly.

We genuinely value your feedback and want to address this matter to the best of our abilities. While we do not have control over the vendor's actions, we will continue to advocate for a resolution on your behalf. Rest assured that we have not taken any money from you, as our priority is to provide a reliable and satisfactory service then how we are scammers.

We deeply regret any inconvenience or confusion caused by this unfortunate situation. We understand the frustration you may be feeling, and we assure you that we are committed to finding a resolution as soon as possible.

Please feel free to reach out to us directly with any additional information or concerns. We appreciate your patience and understanding while we work towards resolving this issue for you.

Sincerely,
Macgence


Rated 5 out of 5 stars

Amazing work experience

Definitely a great experience, good work environment. Everything is going well from work ethic, accuracy and payment on-time. You need to manage time perfectly as they highly expected that from you.

Date of experience: July 13, 2023

Advertisement

Rated 5 out of 5 stars

Audio transcriber

It was an amazing experience working with macgence technologies. As an audio transcriber, I enjoyed the work the instructions were straightforward and the project manager was great in communications. Hope to work with you again.

Date of experience: August 15, 2023


Rated 5 out of 5 stars

Working with ease

Working with them was very easy, the communication between us was great and they were always lending a helping hand. They would clarify where you don’t understand with ease and they are very patient. The far interesting thing about them is that you can trust them and they are very reliable

Date of experience: January 23, 2023


Rated 5 out of 5 stars

Great client

Great client. A nice job. It was great working with Mr Alok. There was great communication, everything was explained in detail and clearly. He respond quickly and payment was earlier then expected. I would like to work with Macgence again. All recommendations.

Date of experience: April 17, 2023