I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a kilt for my wedding and…
I ordered a kilt for my wedding and couldn’t be happier. Staff have emailed me about customisation and helped me add extra fabric for my hand fasting ceremony. The kilt arrived before the expected time and I am delighted with how it looks. The fit is perfect and I genuinely couldn’t recommend this place enough!
April 16, 2026
Reply from MacGregor and MacDuff
Hi Erin,
Thank you so much for your kind words. We’re delighted to have been a part of your wedding. It’s wonderful to hear you’re so happy with the fit and look — we really appreciate your recommendation.
Kind Regards,
Rachel
Kilt shoes
As a wedding Celebrant I needed a strong comfortable pair of Kilt shoes. The shoes needed no time to “break in” they were perfect from day one
April 14, 2026
Reply from MacGregor and MacDuff
Hi Malcolm,
Thank you so much for your kind words. We’re delighted to hear the shoes were comfortable from day one and suited such an important role!
Kind Regards,
Rachel
The kilt was to a decent standard…
The kilt was to a decent standard however the hem on the side was very strange. I spoke to a few Kiltmaker/tailor friends and they agreed a shortcut/easy fix was used. I unpicked the hem and press the kilt myself to resolve the issue.
They were quick to respond however I would expect a better quality control even for an ex hire kilt.
April 13, 2026
Reply from MacGregor and MacDuff
Hi Ross,
Thank you for your feedback. We’re sorry to hear about the issue with the hem and appreciate you raising it. Our Order Team will be in touch shortly.
Kind Regards,
Rachel
Expertise plus a commitment to quality…
Expertise plus a commitment to quality customer service.
Perfect.
C.Johnson - London
April '26
April 13, 2026
Reply from MacGregor and MacDuff
Hi Carlton,
Thank you so much for your kind words. We’re delighted you had such a positive experience with us.
Kind Regards,
Rachel
Best of the Best
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my face. Quality of their products is also world class
March 30, 2026
Reply from MacGregor and MacDuff
Hi Anthony,
Thanks very much! We’re so glad you’ve had such great experiences with us every time — that really means the world. We look forward to welcoming you again soon!
Kind Regards,
Rachel
Quick service
Despite quoting a 5 week delivery, you responded very positively to my request for an earlier date and in fact delivered in less than 3. Thank you
April 16, 2026
Reply from MacGregor and MacDuff
Hi Richard,
Thanks very much! We’re glad we could speed things up for you and get everything to you sooner than expected.
Kind Regards,
Rachel
We were on quite a tight timeline for…
We were on quite a tight timeline for ordering something before our wedding but the team at MacGregor and MacDuff got it all sorted and shipped with plenty of time to spare. Excellent service, quality product. Thank you!
April 16, 2026
Reply from MacGregor and MacDuff
Hi Emma,
Thank you for the great feedback. We’re pleased we could accommodate your timeline and ensure your outfit arrived ahead of your wedding. It means a lot to hear you were happy with both the service and the quality.
Kind Regards,
Rachel
Unbelievable service and managed to…
Unbelievable service and managed to deliver goods prior to my wedding date provided. Quality of the product is excellent
April 15, 2026
Reply from MacGregor and MacDuff
Hi Rory,
Thank you so much for your kind words. We’re delighted we could get everything to you ahead of your wedding and that you’re happy with the quality of the product. Congratulations, and thank you for choosing us!
Kind Regards,
Rachel
As soon as I submitted my order…
As soon as I submitted my order customer service reached out to establish the timeline in which I need it. They were very communicative and delivered in the agreed upon time frame.
April 8, 2026
Reply from MacGregor and MacDuff
Hi Laura,
Thanks very much! We’re so glad our team could support you from the moment you ordered and get everything to you on time.
Kind Regards,
Rachel
Great knowledge and expertise.
April 8, 2026
Reply from MacGregor and MacDuff
Hi Graham,
Thank you so much for your kind words. We really appreciate your feedback.
Kind Regards,
Rachel
Thrilled
Bought skiagn dubh as a birthday gift. Son wanted it quite quickly for a wedding he was attending. Item arrived in plenty of time and he was thrilled with it. Lovely quality too
April 10, 2026
Reply from MacGregor and MacDuff
Hi Dawn,
Thank you for your kind words. We’re delighted the sgian dubh arrived in time for the wedding and that your son was so pleased with it.
Kind Regards,
Rachel
A disappointing purchase
The item arrived safely, well packaged and well before the requested time. However, I was disappointed with the item. The fastening device was of poor design and difficult to use. Fortunately my wife is an accomplished seamstress and was able to remake the fastening device to something more user friendly. Secondly the material is somewhat heavy and not suited to make a bow tie. In my opinion this item did not represent good value for money.
April 9, 2026
Reply from MacGregor and MacDuff
Hi David,
Thanks for taking the time to leave feedback and I am sorry to hear of your disappointment with the bow tie. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Absolutely could not be happier with…
Absolutely could not be happier with the entire transaction! I realize I was making unusual requests with tight timelines. EVERY interaction with your staff (emails and phone calls) were helpful and kind.
Upon arrival in Edinburgh the kilts were waiting and they are beautiful.
I've already passed your contact information on to friends and acquaintances.
Thank you for the beautiful kilts and making the process easy and enjoyable.
For what it's worth, I seldom respond to feedback requests such as this. I couldn't be happier.
April 8, 2026
Reply from MacGregor and MacDuff
Hi Jon,
Thank you so much for such a wonderful and thoughtful review. We’re truly delighted we could accommodate your requests and timelines, and that everything was ready for you on arrival in Edinburgh.
It’s fantastic to hear how happy you are with the kilts and the whole experience, and we really appreciate you recommending us to others. Your kind words mean a great deal to the entire team.
Kind Regards,
Rachel
Amazingly helpful and personable team
Amazingly helpful and personable team. Straight after my order was placed, asked if they could help me any further. Delivery was prompt and I was super happy with what I received. 100% will be working with them again!
March 16, 2026
Reply from MacGregor and MacDuff
Hi Tom,
Thank you for the great feedback. We’re pleased our team could assist you throughout and that the delivery and product met your expectations. We look forward to seeing you again!
Kind Regards,
Rachel
Quick and professional team
Quick and professional team. Quality of item very good. Thank you
April 6, 2026
Reply from MacGregor and MacDuff
Hi Angus,
Thank you for the lovely review. We’re delighted you’re happy with both the quality and the service.
Kind Regards,
Rachel
I needed a specific tartan for our…
I needed a specific tartan for our handfasting ribbon at our wedding. I found the perfect thing at MacGregor and MacDuff. Great communication. I told them the date of the wedding and they made sure it was delivered well in time. Five star!
March 31, 2026
Reply from MacGregor and MacDuff
Hi Jayne,
Thanks for your wonderful feedback. We’re delighted we could help you find the perfect tartan for such a special occasion, and that everything arrived in time. Wishing you all the very best for your wedding day!
Kind Regards,
Rachel
Great communication
Great communication. Delivered on time and goods were as expected. Thank you for keeping me informed of the delivery status.
March 18, 2026
Reply from MacGregor and MacDuff
Hi Jennifer,
Thank you for the great review. We’re pleased the delivery, communication, and product all met your expectations.
Kind Regards,
Rachel
Attended an appoinntment for a fitting…
Attended an appoinntment for a fitting for a new jacket , friendly , helpful staff.
Nothing was too much trouble for them .
Great service
April 18, 2026
Unprompted review
Reply from MacGregor and MacDuff
Hi Paul,
Thank you so much for your kind words. We’re delighted you had a positive experience at your fitting and that our team could help make everything easy for you.
Kind Regards,
Rachel
The quality of the kilt more than met…
The quality of the kilt more than met my expectations, it only took a week to be delivered which is incredible as I live in Australia. The whole process of ordering via the website was incredibly easy, I was kept informed the entire time and have recommended them to other ex pats living here in Australia.
April 3, 2026
Reply from MacGregor and MacDuff
Hi Mark,
Thank you so much for your fantastic feedback. We’re delighted to hear the quality exceeded your expectations and that your kilt reached you so quickly in Australia. It’s great to know the whole process was smooth, and we truly appreciate your recommendation.
Kind Regards,
Rachel
Great product from a great company
April 2, 2026
Reply from MacGregor and MacDuff
Hi Ian,
Thank you for your review! We’re delighted you’re happy with both the product and your experience with us.
Kinds Regards,
Rachel
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