The online chat service is super helpful. The product is very good - quality/price and the desing is special The follow up on the delivery was consistent and I was informed constantly on the status... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So happy with the purchase. The product arrived carefully packaged. Great quality and fast shipping time.
Company replied
Delivery times are way off I’ve now bought at 3 occasions from you guys and i know that the whole world is experiencing delays in logistics but one went from November delivery to late December. Anothe... See more
Company replied
Easy to order, quick delivery. And fabulous product.
Company replied
Delivery dates keep pushing back
I have ordered a lot from made.es and everything is good quality and beautiful BUT it is not nice that the delivery dates keep pushing back all the time, for instance some items which we ordered on the 30 of Nov 2020 now are going to be dispatched in mid April.

Reply from Made/es
Excellent customer service and prompt…
Excellent customer service and prompt delivery. The sofa-bed is perfect for my home office.
Criminal
How can you justify delaying a coffee table for over 6 months. I don’t want to hear about covid and border control excuses. Dealing with this company is a NIGHTMARE!!! It’s gone from being made to in transit to being made to bring in transit several times. Start of January delivery, then start of February, end of February, start of March end of March now start of April. This is just a coffee table. What ever slightly tricked generic response you give, there is no excuse on this green and blue planet that a coffee table takes 6 months to be delivered. Unbelievable. You make me sick. I will NEVER use you again.
yes is good but no its gold
Perfect range of products
I love everything about this shop. Our tripod floor lamp is one of a kind and is adored by everyone who have visited us. Can’t wait to shop at made soon. PS please bring out more designs for ceiling flush lights.

Reply from Made/es
Very happy!
Such a great variety of home items at great prices. You can see that items are modern but still made with care and quality. My items arrived very quickly and in perfect condition, I look forward to decorating my home further from made.com

Reply from Made/es
A problem with delivery quickly sorted
At first the delivery didn’t arrive, I was home but it didn’t get to me. It was sorted very quickly when I informed customer service. I am happy with the basket.

Reply from Made/es
Fast delivery and value for money
Fast delivery and value for money
I’ve been looking for an affordable lamp for ages and it didn’t disappoint .
Affordable and stylish - something a bit different - the shade was funky .
Fast delivery and sturdy packaging to avoid damage
Excellent quality of product
Excellent quality of product, communication of shipping thru DHL was perfect. The timeframe quoted was on target. Recommend this site for your home needs. Depth of product offerings, price range and quality for spend. I have more to order !

Reply from Made/es
Never ever again
We have purchased a brand new flat in London and for our furniture we choose Made because of design and fair price of the products.
Unfortunately, despite this, the delivery is awful! Our order has been divided between 4 different carriers and with different lead times. As a result we are still waiting for some of our items and for other we asked a refund because YODEL (one of the carrier) is totally inadequate to provide a good delivery service; YODEL claims that they have tried 3 times to deliver without finding nobody at home when we passed all the week cleaning a fixing stuff in the apartment. This is very bad.
A good company should chose wisely their services supplier otherwise might run the risk to loose customers because of somebody else fault.
I'm sorry but we will wait for the last 3 item due by half December than we will never buy or recommend MADE again.

Reply from Made/es
I love my wall decors
I love my wall decors. One arrived a few days before the other one but I’m really really happy with them. The quality is amazing, the price is just right and they arrived packaged nicely and safely. It was great experience overall and I’ll be ordering again!

Reply from Made/es
Value for money
Have ordered a number of small items from Made and have always been really pleased with the quality of the products. I’ve tried similar priced websites and I think Made is excellent value for money in comparison. The lighting in particular has been fantastic.
We are never ever buying from Made…
We are never ever buying from Made again. We returned £20 pillowcases that didn't fit (part of a +£300 order) and they deducted a £30 voucher plus £5 to return from the refund making minus £15. The original purchase was made in good faith. Absolute con. artists.

Reply from Made/es
Made is definitely my go to for all things home
Made is definitely my go to for all things home and have ordered a lot of things from here e.g sofa, cushions, coffee table etc. Their products are always too high standard, delivery is straight forward and easy and the customer service is great too. Definitely 5 star rating.
A great website
A great website, easy ordering procedure and delivery was exactly as promised.

Reply from Made/es
Experiencia perfecta
Experiencia perfecta! Good quality. Accurate delivery promises.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







