We as a business moved from Bibby to Market Invoice after a terrible experience. having being new to factoring and funding invoices, the Bibby experience was far from a good one. We as a small £2-5m T/O Business feel the freedom and professionalism of the MI Team to be fantastic and we could not fault them
Ian B
MD
Passed between people, expensive for smaller invoices and the balance between the 'credit' amount and the cost doesn't seem balanced.
I have used Market Invoice for several clients now and have always found them to be very responsive, giving a fast turnaround and getting the job done. I highly recommend them.
Have been working with Market Invoice for nine months and I can highly recommend them for your invoice financing needs.
Angus Simms our BDM looked after us extremely well.
We were referred to MI to finance invoices against a new single client based in China. From the first time we spoke with their account manager, they have proven to be extremely helpful, flexible and and accomodating, even when the client's admin system went AWOL and the expected payment didn't arrive. Not only did they not jump and down about the late payment, but actually increased our credit line against the client so that we could continue business with the client. Their trust in us gives us total trust in them and we would recommend them implicitly.
Couldn't think of a better company to put my trust into!
so happy with every outcome!
would recommend to all public/friends and family!
Many thanks
The Market Invoice team were super helpful in getting us set up on the platform and setting up our first trade.
Our company works with a lot of big companies who have long payment terms. Market Invoice provides a great way of getting more predictable cash flow as and when need to call on them.
Their ability to spin up accounts for different currencies is super helpful. In addition, their conversion rates are pretty impressive in comparison to those our normal business bank provides.
Finally, huge shout our account manager Dominic - absolute superstar!!!
I'm not lying when I say I would count Market Invoice to be up there with the wheel and sliced bread.
We began working together in June 2016 and over the past 2 years they have continually supported our business thus enabling growth in turnover from £200k FY1 to projected £5million in FY4.
A professional & personal service backed up by a simple web based platform make the whole process easy to manage and most importantly efficient.
Invoices raised which are authenticated by 11am, then by 2pm that afternoon the cash advance is in the business account.
I'd be more than happy to take a call from anyone thinking of using the service and tell them of our story with Market Invoice.
Working with Market Invoice has been a new experience for our company as we have traditionally only ever worked directly through banks or brokers.
The service that they offer from the initial setup including our need for facility expansion has been quite exceptional. The service is modern and no fuss. It feels like I'm working with a supplier that wants my business rather than the serious and somewhat archaic nature of services offered to small business from banks.
I am the Managing Director of a small filming company. As we grow and expand Market Invoice has taken the enormous pressure away that was created through dealing with large multi-nationals on ridiculous payment terms. I pay my staff monthly not after 90-days!
Market Invoice - cash flow saviour.
Being part of the start-up world is not always easy but MarketInvoice is definitely making our life easier. Unlike the lengthy processes that come with the invoice discounting and factoring services of big banks MarketInvoice provides a straightforward platform, quick response times from the customer success team and speedy decision making on new client approvals and limit increases. Just what you need when your working capital is limited. We are delighted with the service!
BEWARE.
My company went through the process of establishing terms for invoice discounting with Market Invoice - we found they pushed very hard to get us to sign documents before showing us the intricacies of the platform and the realities of actually using the platform. Once we saw how much work would be required and that we would only be able to borrow 55% against most of our invoices we decided not to proceed with the service and informed them before the start date of the service. Other security paperwork had also not been completed at this stage.
At this point Market Invoice refused to cancel the invalid contract and are now are claiming they will be charging for the service, despite the fact that we terminated the agreement before its start date and never completed on the deal. Needless to say we will be making a formal complaint to the FSA if they persist with this threat.
The underwriters kept changing their view
Demanded a personal guarantee and debenture, which considering they insisted on debt insurance is completely unnecesary
Underwriters kept changing limits and only revised downards
Not sure what to say, but they havent delivered what they claimed they could.
Great service. Incredibly friendly, flexible and helpful. Really supported our business to achieve further growth. Would recommend to all
Great trustworthy company to deal with.
The team are very efficient, friendly and professional.
MI customer service is excellent. My account manager always makes himself available when needed and always calls me back if I leave a message. He also calls me from time to time to see how things are going.
Once I was shown how to use the system properly, I find it very simple and easy to use.
MI went the extra mile to help and make it work and their rates are reasonable too.
I would highly recommended MI.
- interface ok, upload POs and Invoices
- speak to someone in the UK on the phone
- confirmation of payment dates is a pain (but I think it is for all)
- a problem with a demand for a payment erroneously issued, but apologised and resolved.
Good service, well handled and with the minimum of fuss.
Very easy to use. Great that you can pick invoices to factor and not have to factor all invoices.
Max has been so helpful throughout this and I would not hesitate to recommend this service to other organisations .
