Everything was respected by Maxima, the only thing is that we are waiting a long time for the delivery... Customs clearance process, courier service... We have been waiting for about a month.
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See what reviewers are saying
I just got feed back from them and it says the rubber gets warm but no. It isn't. The rubbers are fine. The refrigerator not getting cold already after a year and the entrance (where the door... See more
Company replied
we bought a meat grinder for 500euro and it stopped working in 2 weeks. **UPDATE** Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I wa... See more
Company replied
The technical team is answering very fast and helped me, thank you. The Dachser transportation cost is very very expensive. We have a carrier at a very good price but the goods are not palletized (e... See more
Company replied
Company details
Written by the company
With more than 50 years of experience, Maxima is a trusted name in the professional kitchen & hospitality sector. We provide durable, safe, and innovative kitchen equipment that can easily handle intensive daily use. Our products meet the strictest European quality and safety standards and are fairly priced. This way, we combine quality with affordability. What makes Maxima different is our dedication to customer satisfaction; we make people smile! Our in-house sales and support team is ready in 14 languages to provide fast and expert advice and service. We also have our own technical department and warehouse, so customers can always rely on quick solutions and reliable spare parts. Our core values, teamwork, professionalism, commitment, resourcefulness, and energy, form the foundation of everything we do. They guarantee not only high-quality products, but also a smooth purchasing experience and long-term partnerships. Today, customers in more than 80 countries trust Maxima. With a wide product range, excellent service, and continuous innovation, we make sure our partners and their customers can always count on us.
Contact info
Nijverheidsweg 23A, 3641RP, Mijdrecht, Netherlands
- 0297 253 969
- info@maxima.com
- maxima.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Maxima
Bonjour Monsieur Aubry,
Merci pour votre belle critique.
C'est formidable d'entendre que vous êtes si satisfait.
Nous espérons vous accueillir à nouveau bientôt dans notre boutique en ligne.
Cordialement,
Équipe Maxima
Maxima Kitchen Equipment heeft super kwaliteits materiaal
Maxima Kitchen Equipment heeft hier super kwalitatief materiaal geleverd !
September 8, 2023
Reply from Maxima
Goedemiddag meneer van Damme,
Wat geweldig om te horen dat je zo tevreden bent over onze producten! We doen ons uiterste best om altijd de beste kwaliteit te leveren en zijn blij dat dit wordt gewaardeerd. We hopen je in de toekomst weer van dienst te kunnen zijn.
Met vriendelijke groet,
Team Maxima
Reply from Maxima
Dear Mr. or Mrs. Singh,
Thank you for your message and we are very sorry to hear that you are not satisfied with our service. We would like to receive your feedback in a personal message at info@maxima.com.
I wish you a nice weekend.
Yours sincerely,
Team
Maxima
Very easy to use the website,buying parts
Very easy to use the website,
Easy to purchase and reasonable
Prices
August 15, 2023
Reply from Maxima
Dear Mr. or Mrs. Wilkins,
Thank you for sharing your experience with us, we appreciate it very much!
We wish you a lot of fun with your purchase.
Yours sincerely,
Team
Maxima
Item as expected and delivered to…
Item as expected and delivered to Ireland within the time frame.
An email stating item dispatched would have been helpful.
August 1, 2023
Reply from Maxima
Dear Mr. or Mrs. O'Callaghan,
Thank you very much for your nice review, we really appreciate it.
I understand from your message that you have not received the tracking information, our apologies for this.
Yours sincerely,
Team
Maxima
Delivery always on time and good ratio quality/price
July 24, 2023
Reply from Maxima
Dear Mr. or Mrs. Petruzzi,
Thank you very much for your message and feedback, we really appreciate it.
We wish you a lot of fun with your purchase.
Yours sincerely,
Team
Maxima
Reply from Maxima
Good morning Ms Murga,
Thank you for your positive response.
We are happy to hear that you like everything.
We wish you a lot of fun with your products.
Kind regards,
Team Maxima
Excellent service and easy to use the…
Excellent service and easy to use the purchasing system
July 4, 2023
Reply from Maxima
Dear Mr. or Mrs. Helling,
Thank you very much for your nice review, we appreciate it very much.
We wish you a lot of fun with your purchases.
I wish you a nice day.
Yours sincerely,
Team
Maxima
Reply from Maxima
Good morning Mr. Anderson,
Thank you for your positive message.
Glad to hear that you are happy with the fast service
We wish you lots of fun with your workbench and induction plate.
Kind regards,
Team Maxima
Vaccum pack Equipment purchased from…
Vaccum pack Equipment purchased from this company not fit for porpuse. I've never bought kitchen equipment that actually rusts after 9 month. You have to unscrew wires inorder to clean this machine. Anyone working in a commercial kitchen understands how ridiculous this is as hygiene is a number 1 priority. After a number of times been recomoved the delicate wires snapped and in order to repair must incure charges for shipping an item back to Amsterdam at my cost .
June 2, 2023
Unprompted review
Reply from Maxima
Dear Mr. or Mrs. Martin,
Thank you for your review and your feedback, we are sorry to hear that there has been a situation with your purchase. We see that you have used the technical form via the website for this. In such cases we always try to help remotely if possible. If this is not the case, it is important that the machine is sent to us, this is also indicated on our website and conditions. We are sorry if this was not known to you. Hopefully you can still send the machine so that it can be checked.
Team
Maxima
Disapointing costumor service
Within the first year of purchasing a gas stove from Maxima, because of its defects and malfunction, I have twice written a complaint to Maxima, including their officielt pathways to do so, but have had no response what so ever. I have also suggested Maxima that I find a local danish support to solve the issues with the stove, but without any success. So, the four stars at the purchase, it is surely down to one.
April 2, 2023
Unprompted review
Reply from Maxima
Dear Mr or Mrs Filtenborg,
We have received your review and are very sorry that no response has yet been received. Your email may not have reached us. We are happy to look into this. Please send us a personal message via: info@maxima.com with your situation and order details.
As soon as we receive this we will take care of this for you.
Our apologies for the inconvenience!
Team
Maxima
All perfect as usual 😃
May 16, 2023
Reply from Maxima
Dear Mr or Mrs Gravisse,
Thank you for your lovely 5 stars!
We are happy to have you as our customer....
We wish you a nice day.
Team
Maxima
The perfect Kamado found here
The Kamado I was looking for, to be found at Maxima kitchenware.
Good price, good quality, transport and delivering also as expected
May 18, 2023
Reply from Maxima
Dear Mr Fritters,
We are very happy with your review, we wish you a lot of fun with the Kamado.
We wish you a very nice day.
Team Maxima
Reply from Maxima
Goedemiddag meneer van de Gear,
Bedankt voor het plaatsen van uw positieve review.
Wij wensen u nog heel veel plezier van uw worstenvuller.
Met vriendelijke groet,
Team Maxima
Reply from Maxima
Good afternoon Mr. Hannaford,
Sorry to hear that you have had this experience.
We will get back to you in a personal message
Kind regards,
They don't answer our letters
They don't answer our letters, they don't help us with the service problem.
We have many warranty failures for which we do not receive parts under warranty.
May 16, 2023
Reply from Maxima
Good morning Ms. Gallina,
Thank you for your message.
Our export department will contact you personally.
Kind regards,
Team Maxima
Very good product better than expected
Very good product better than expected. highly recommend
April 22, 2023
Reply from Maxima
Good morning Mr Eramo,
Thank you for your positive review.
We wish you a lot of fun with the milkshake mixer.
Kind regards,
Team Maxima
If there is an issue upon delivery
If there is an issue upon delivery, and you report on it - don't expect an answer :(
May 6, 2023
Reply from Maxima
Good morning Mrs Brncić,
Thank you for your message.
Due to a malfunction in our system, the email we sent did not reach you, we see now.
We apologize for the inconvenience.
Kind regards,
Team Maxima
I recieved damaged fryer
April 14, 2023
Reply from Maxima
Dear Ms Ayoubi,
Thank you for your review and feedback.
We have received your message and we are very sorry to hear that you received the fryer with transport damage. This has already been taken care of for you and a personal message has been sent to you.
I wish you a nice day.
Team
Maxima
Excellent Service Highly Recommened
April 15, 2023
Reply from Maxima
Dear Mr or Mrs Halde,
Thank you very much for your nice and nice review. We appreciate this very much.
We wish you a lot of fun with the purchase. If we can advise you in the future, we would like to hear from you.
We wish you a nice day!
Team
Maxima
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