maxrebates.com Reviews 195

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I recently did my first shopping using maxrebates.com, and so far, everything has gone smoothly. It's been a wonderful experience!

Rated 1 out of 5 stars

Same cut & paste response as others receive. Gave up on MaxRebates. Used to be a good site, but since mid-2024 has been completely unresponsive & does not credit click-through purchases any longer... See more

Company replied

Rated 5 out of 5 stars

Max Rebates offers us a seamless way to earn money back on many of our purchases. Their user-friendly platform and extensive network of partner stores make it easy to find deals on everything from fa... See more

Rated 1 out of 5 stars

SCAM If they're offering 1% you'll probably get it. When they offer more, beware!! Failed to pay anything on their offered 4% rebates on over $5000 in purchases. Excuse after excuse!! First rebate por... See more

Company replied

Company details

  1. Cashback Provider

Written by the company

MaxRebates is a fast-growing cash back site providing shoppers access to the best available cash back, deals and coupons. Offering 100% of the commission from our merchants to you, we make sure you never overpay. Saving starts with us when you shop online.


Contact info

3.4

Average

TrustScore 3.5 out of 5

195 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

scam after having my payment ready to…

scam after having my payment ready to collect they tell me that my cashback was marked as fraud and they do not give any explanation, it is totally scam

March 20, 2023
Unprompted review
maxrebates.com logo

Reply from maxrebates.com

Dear customer,

We apologize if this is what you had experience with us.

We did have the data provided by your merchant that your orders was fraud and we do not cater or assist account that are doing fraudulent activities.

If you want to make an appeal for this, you can try to reach the merchant's customer service and ask to open up an investigation for your order and we are happy to assist you with this.

We handle money transactions and we simply follow simple rules and restrictions.

I hope you can understand this.

Respectfully yours,
Kim
MaxRebates customer Service representative

Rated 5 out of 5 stars

Maximize Your Savings with MaxRebates.com - A Comprehensive Review

MaxRebates.com is a platform designed to help users save money through cashback, rebates, and discounts on a wide range of products from various retailers. This comprehensive review will explore the key features of the website, its ease of use, and overall effectiveness in helping shoppers save money.

Interface and Ease of Use

The design of MaxRebates.com is clean and user-friendly, making it easy for shoppers to navigate through the site. The homepage clearly displays featured deals and popular retailers, allowing users to quickly identify potential savings opportunities. The search function is efficient, enabling users to find specific products or retailers quickly.

Cashback Offers and Discounts

MaxRebates.com offers an extensive range of cashback opportunities from numerous retailers, both online and in-store. The website frequently updates its deals, ensuring that users have access to the latest offers. Shoppers can easily filter deals by category, such as electronics, fashion, or travel, which makes finding relevant deals a breeze.

Account and Tracking

Creating an account on MaxRebates.com is straightforward, and users can choose to sign up with their email address or through a social media account. Once registered, users can track their cashback, view their transaction history, and receive personalized deal recommendations. The tracking system is reliable, ensuring users receive their cashback in a timely manner.

Customer Support

MaxRebates.com offers a responsive customer support system through email and live chat. The support team is knowledgeable and eager to help users with any issues they may encounter. The website also features a comprehensive FAQ section, which addresses many common concerns and questions.

Mobile App

MaxRebates.com has a mobile app available for both Android and iOS devices. The app is well-designed and mirrors the website's functionality, making it easy for users to browse deals, track their cashback, and make purchases on-the-go.

Conclusion

MaxRebates.com is an excellent platform for shoppers looking to save money on their purchases. With a wide range of deals, a user-friendly interface, and reliable tracking, MaxRebates.com stands out as a top choice for savvy shoppers. Its responsive customer support and mobile app further enhance the overall experience. If you're seeking to maximize your savings, MaxRebates.com is worth exploring.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

I use maxrebates to earn additional…

I use maxrebates to earn additional cashback on online purchases. I find their website easy to use and the cashback arrives quickly into my account. I would recommend their site to others who are interested in earning extra cash for shopping online!

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

PSA: Scam. Avoid.

PSA: Scam. Avoid.
Placed two orders and both were originally tracked. One get cancelled by passing the buck to the merchant. The other has been pending for 6 months. Contacted several times but only got same useless replies.

September 1, 2022
Unprompted review
maxrebates.com logo

Reply from maxrebates.com

Dear customer,

We apologize if we have failed to make you satisfied with our service but can you please send us an email for us to track this order that you mentioned pending for 6 months?

We always make sure that we communicate and get in touch with our merchants with the orders that needs follow up.

Our merchants has different speeds of checking and reviewing orders online because they do recieve many orders posted daily.

We will wait for your email about this matter because we want to make sure that all of our users get to be assisted with any concern that they had.

Respectfully yours,
Kim
customer service representative

Rated 1 out of 5 stars

Numerous Indicators of a SCAM!

Why Maxrebates is a SCAM:
1) I placed an order from Walgreens.com thru their site 9 days ago and received no cash back (this was my first use of Maxrebates) and there is nothing listed under "Earnings & Orders", even though this should not have taken longer than 1 week to appear here. By their own admission on their website: "Please note that cash back can take up to 7 days to appear in your account." There is a record of the shopping trip under the shopping trips section, but that is it.
2) When I attempted to make a claim for the missing cash back a pop up message informs me "Order submission failed, the same order can't be submitted twice". This message shows every time I try to submit the claim. They prevented me from submitting the cash back claim despite the fact that this is the first time I have tried submitting a claim. Also, why are they calling this claim an "order" when it isn't an order?
3) Their site is full of obvious grammatical errors. There is a message at the bottom of the claim submission box that states exactly as written: "If the screenshot information don't [SIC] match the information you fill in, the claim would be invalid." At the bottom of that same claim form for missing cash back there is another message that reads (exactly as written): "screenshot should shows [SIC] you order information..."
4) In one of their automated emails to me, they addressed me as "NpgH_t8xe" which is not my user name and obviously not my name, so why did they address me as that?
5) They are incentivising reviews by offering to put $5 in your account if you leave them a positive review on this site (Trustpilot). Here is their direct message in an email after my purchase with Walgreens: "If you are satisfied with your shopping from our website, just click the following link: (link to Trustpilot page for maxrebates.com), leave a good review for our website and any Merchant that is attractive to you or service rating. Please send us a screenshot and mail it to:(email address for maxrebates.com removed) and we'll add $5 Cashback to your account!" Never mind that you'll never get the $5 or any sign up bonus either. This is just another ruse to deceive you into believing they are legit.
6) 36% one star reviews on this site. The rest are fake.

March 3, 2023
Unprompted review
maxrebates.com logo

Reply from maxrebates.com

Dear customer,

We apologize if this caused any inconvenience to you.

I will answer all of the question that you have with this account and the order that you have made.

1. Most orders will be posted to your account within 2-7 days depending on merchant policy and how fast they review your order.

2. The order that you have made is not a missing cashback that you can file or submit a claim, all you need to do for this is to wait until the merchant finished the review and it entire process would take 60-90 days depending on how fast they can do it because they do review orders accordingly and the get lots of orders all over the world users.

3. We will fixed this problem for you and other users that might feel confused with the information posted in our website

4. The "NpgH_t8xe" is the unique user name that we use for us to pull up your account which does not affect your account when you login using the username that you have created personally

5. We offer this to our users in order for us to know the voice of our satisfied and unsatisfied users, we do accept bad feedback in order for us to know which part we need to improve this will help our company to provide better service in the future.

6. I believe that those were our satisfied customers and we appreciate them with what review they left for us.

I hope I have answered all of your questions and if you still have more to us you can always reach us at contact@maxrebates.com.

Please avoid putting profanity words because we are glad to give you our great services.

Respectfully yours,
Kim
MaxRebates customer service representative


Rated 5 out of 5 stars

Great Site for Earning Cash Back on Purchases

I have been a member since 2021 and have never had any issues. The website is easy to maneuver. Your status on earning are very clearly visible and earning cashback is very simple. I would recommend MaxRebates to anyone.

March 4, 2023
Unprompted review
Rated 1 out of 5 stars

Worst cash back company I have ever…

Worst cash back company I have ever dealt with. It’s been over 4 months and countless emails and I still can’t get my cash back from my 1st purchase.
Buyers beware, plenty of other companies out there that actually pay.

March 3, 2023
Unprompted review
maxrebates.com logo

Reply from maxrebates.com

Dear customer,

We apologize if this caused any inconvenience to you.

All of the data that we have here are merchant provided, we only wait and received the data that they provided to be added in the system. Some merchants review orders late more than 120 days what we do to make sure that we provide assistance to our users is to make a follow up with them for the cashback that our users earned.

Please send us an email at contact@maxrebates.com for us to pull this up again and help you with the order.

Respectfully yours,
Kim
MaxRebates customer service representative

Rated 1 out of 5 stars

Stay away!

Signed up for a $50 new user sign-up bonus and a $100 cashback offer for a purchase I was already planning. Received $5 for the sign up and $0 for the purchase. Used the app, the purchase is on their system so they tracked it. Still, they say they didn't and that "this purchase does not support a missing caskback claim". Absolute scam! Use a different service

January 28, 2023
Unprompted review
maxrebates.com logo

Reply from maxrebates.com

Dear customer,

We thank you for signing up with us and we also would like to set proper expectations that the signing bonus is not $50.00 but you can earn UP TO $50.00 for every referral that you can make because it will be added to the account under this category.

All cashback amount that will be earned are merchants discretion since they do the checking and review of each orders that was made online.

When you use our website to check merchants websites it will automatically be recorded in your account history that you have visited this website for you to shop arround but when you already get in to the merchants website itself there are times, base on your location and browser, you will be routed directly to them without the proper use of the link that we provide and would qualify your order automatically in the system.

We do have the process of submitting missing cashback claims for us to help you with this and to know that the order made qualified for cashback because this will be forwarded to the merchant for verification.

We also would like to apologize if some merchants does not support missing cashback claim, it is their policy that we just simply follow and there is nothing that we can do about it.

I hope you can understand this.

Respectfully yours,
Kim
MaxRebates customer service representative

Rated 5 out of 5 stars

$1 cashback through uploaded receipts and first order bonus

One of the unique things about MaxRebates is that there are many websites where it offers $1 cash back on any purchase by submitting the receipt at the applicable retailer. I believe it has a $10 minimum threshold to qualify, but regardless, it's easy to buy anything sitewide and qualify for $1 cash back through receipts. Furthermore, new users can get a first order bonus on their first purchase. You get a significant percentage increase to your cash back.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

MaxRebates is a fantastic service

MaxRebates is a fantastic service. As someone who loves to save money, I really appreciate the fact that MaxRebates makes it easy to find the best deals and discounts on all kinds of products and services. Whether I'm shopping for groceries, electronics, or anything else, MaxRebates always has great offers that help me save money and stay within my budget.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

Good Cashback Option

Until now I had good experiences with maxrebates. Bought something and my cashback was recognised one work day later. So a normal working cashback site :-)

February 26, 2023
Unprompted review
Rated 5 out of 5 stars

Easy Cashback

I use maxrebates to earn additional cashback on online purchases. I find their website easy to use and the cashback arrives quickly into my account. I would recommend their site to others who are interested in earning extra cash for shopping online!

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Honest cashback website

Honest cashback website. Tracks purchases well and have a great referral program. Great communication and customer service

March 2, 2023
Unprompted review

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