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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with quick response times and a smooth user experience. However, some people mentioned that the support isn't always available, especially for UK customers, and a few others found the user interface a bit cluttered, particularly when searching folders. There were also mentions of the download process requiring extra steps and a lack of built-in DDoS protection.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the support team... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence.... See more

Service

Users describe positive interactions with service, highlighting amazing customer service and affordable,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the support team's quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft,... See more

Rated 5 out of 5 stars

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a l... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Extremely quick support team.

The turnaround was quick & less than 2 mins. The support team is extremely responsive, and I feel confident that I made the right choice in choosing them.

October 20, 2025
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Rated 5 out of 5 stars

Awesome provider!

I got to say, love the interface and their outstanding customer service. Very prompt when it comes to assisting via their live chat.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Nodecraft : Best multi-games hosting

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a lot of popular game. The server UI is also easy to use with all the necessary options (mods included). Lastly their support service is stellar: the very few specific problems I had where solved in a few hours by a really nice and quick support team.

October 13, 2025
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Rated 5 out of 5 stars

Great Support

Quick, easy, worked perfectly. I'm new to making MLOs and was having trouble with files on my server. They were able to identify my issue and help me set up the files correctly in a span of 5 minutes.

October 11, 2025
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Rated 5 out of 5 stars

Best support for hosting

I've got problem with my hosting location but after I contacted support they have helped me solve my problem and that's why I'm writing this review because the support deserves 5 stars.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

The support staff ROCKS!

The support staff ROCKS!
Every time I reach out I get more than I feel like I paid for, it's so worth it! The staff can help you with almost anything, and they also help explain the process so you really learn something from the conversation. As someone who is still a beginner with coding, this has also been an incredibly helpful resource to better my coding skills and understand .toml formatting. Hands down the best customer service experience I've ever had.
If you want to have a seamless server with the best possible performance, the staff here are going to help you make it happen!

October 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Impeccable services

Impeccable services, makes everything so easy to use, simple, easy and quick, Staff always on hand to give support, provided simple, and easy to follow steps! Honestly, one of THE best hosting companies i have found yet!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to Work With

I had a card charge error and the team was easy to work with to rectify the problem and safeguard my account. Much appreciated.

October 3, 2025
Unprompted review

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