NOOD Pet Food Reviews 116

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Thought I would try this cat food for a change but soon wished I hadn't! The 3 cats that were eating this food started being sick and I couldn't understand why. I started off by adding it to their no... See more

Rated 5 out of 5 stars

Started my adult whippet on nood over a month ago as his normal food went up in price again, found nood to be brilliant!! his coat is a lot better than before and is even growing back in places it was... See more

Rated 1 out of 5 stars

Been using the Nood Dry food for a few weeks now, Firstly my Italian greyhound took ill pooping and vomiting blood, serious diarrhea, had to twice take her to the vets, then my other two dogs both Min... See more

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Rated 5 out of 5 stars

I obtained free packets of these at ideal home show. My 16 year cat has only premium food - Royal Canin and James Wellbeloved and occasionally Applause - all complete foods. I never buy any cat foo... See more

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Company details

  1. Animal Feed Store

Written by the company

Here at NOOD, we lay it all out bare: what’s in our food, as well as what’s not. Our good honest ingredients provide the ultimate fuel for a life of fun, powering up your pets with the right sort of goodness to keep them wagging, purring and playing. Packed full of ethically sourced real meat, along with superfoods like blueberries and spinach, probiotics and a range of vitamins and minerals. Sounds like a woof woof situation to us. Honestly good petfood, for breakfast, lunch and dinner. Oh - and snack time.


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2.9

Average

TrustScore 3 out of 5

116 reviews

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Hasn’t replied to negative reviews

cat

Rated 1 out of 5 stars

Nood isn't good!

Thought I would try this cat food for a change but soon wished I hadn't! The 3 cats that were eating this food started being sick and I couldn't understand why. I started off by adding it to their normal food and all loved it. But then the vomiting started and I couldnt understand why until I stopped the Nood and they are now back to normal. So I definitely would not recommend this for cats.

Date of experience: July 16, 2025

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Rated 1 out of 5 stars

NOODS response to complaints are…

NOODS response to complaints are generic (“firstly, are your fur babies okay?”…) and even with a mountain of negative reviews NOOD takes no responsibility and displays no real concern when they don’t even ask for batch numbers. We have two dogs and one cat. Upon eating just one meal of NOOD both dogs were ill. They vomited several times and had several runny stools (some with blood). Thankfully they made a full recovery when I changed them back to their usual brand however the same can’t be said for our carpets. On Trust Pilot 45% give NOOD 5 star reviews (??) and 40% give just 1 star reviews. Why are supermarkets still stocking these products? I didn’t and would not feed my cat NOOD after seeing the reaction it had on our dogs.

Date of experience: September 01, 2024

Rated 5 out of 5 stars

Happy fussy cat

I've a fussy 3 year old cat who has loved the nood wet cat food for about 8 months. Highly recommend

Date of experience: January 26, 2025

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Rated 5 out of 5 stars

My 4 cats love Nood!

I've been giving my 4 cats Nood dry food for over a year now. They all absolutely love them, in fact I put them in their treat toys as well and they go every day. Really pleased to find something which isn't extortionate but is healthier than your average cat biscuits. 2 of mine can't eat Go-cat etc as they cause urinary tract problems but they haven't had any with these at all and their coats are really healthy too.

Date of experience: October 24, 2024

Rated 1 out of 5 stars

Makes my cat really ill with urinary…

Makes my cat really ill with urinary issues, first time I thought stress was the trigger as I couldnt put it down to anything else but having tried nood again I've realised it's the dry biscuit/recipe causing the issue, he has no symptoms on any other food eaten to date except nood chicken biscuits. First time round he became really ill quickly he'd been eating nood for around 5 days and needed vet care, 2nd time round I've realised and eliminated the biscuits. Thankfully after 2 days he's back to himself before the discomfort & inflammation became serious.

Date of experience: September 19, 2024

Rated 1 out of 5 stars

Noods cat food seems to make them ill

Hi, I have two cats and had bought the noods dry cat food(chicken) and ever since then they both have been throwing up their food. I wanted to try this a a replacement since it was more budget friendly and seemed quite good. But honestly shocked they have been sick from it for over 2 weeks. I wouldn't recommend this

Date of experience: September 19, 2024

Rated 5 out of 5 stars

I was recommended to Nood by a friend

I was recommended to Nood by a friend. My cat had blood in her urine and I was always having to get drugs. This has stopped since feeding her Nood as my friend had told me. All the cats healthier, don't scratch, their coats are beautiful. I would highly recommend to anyonw

Date of experience: August 01, 2024

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Rated 2 out of 5 stars

Tried this for the first time with my 6…

Tried this for the first time with my 6 year old cat. Ever since she has had runny poo. Instead of going once a day, yesterday it was 3 times. She has never been ill, never been sick or had this type of problem. So it’s a no from me.

Date of experience: August 04, 2024

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Reply from NOOD Pet Food

Hi Louise, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another.
We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 5 out of 5 stars

My elderly cat has been a nightmare to…

My elderly cat has been a nightmare to find food for I have tried every single one on the market from expensive to cheap and she has turned her nose up at everything. I tried Nood out of desperation she loves it both the pouches and the kibble. I am so happy to have found something that she happily tucks into it has been a huge relief 😮‍💨.

Date of experience: July 29, 2024

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Rated 1 out of 5 stars

Will not buy again.

I will start with, 'for once, I wished I had checked Trustpilot before buying the product'.

I have two cats and have had cats almost forever, so pretty certain I know more or less anything about them.
They enjoy their current food and I always buy a good premium brand. I was in my local supermarket recently and noticed the NOOD brand with its attractive packaging and claims to be a premium product. So I bought a pack to give my two a try on something different. They are not overly fussy and will in the end find a way of eating most food stuffs offered to them.
Well my first impression after opening the NOOD product, was it didn't smell that good but cast that thought aside and offered a quantity to my cats. They didn't even give it a chance, not even to lick the gravy, which as any cat owners know, is odd. Well over the following few days tried again and the same reaction, completely uninterested. There is clearly something they find unpleasant about it.
As NOOD was purporting to represent a premium pet food item, I honestly thought they would be interested in my feedback.
Their response was quite generic and almost scientific in that it should be offered gradually. They are missing the point, the gradual introduction moreso relates to reducing upset stomach. Gradual or not, my two would reject this food in any case. No offer of any refund etc or goodwill. The response in my opinion was devised by a non pet owner.
Product in question was Premium Dinners with Chicken in gravy.
So from my observations and opinion, I do not recommend this product.

Date of experience: June 13, 2024

Rated 2 out of 5 stars

Not good for my cat

I wanted to try something new. Unfortunately after a week my cat got allergy reaction 🤷‍♀️ i am happy though for other cat owners

Date of experience: May 21, 2024

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Reply from NOOD Pet Food

Hi Renata, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 2 out of 5 stars

Bought Nood cat food and like others…

Bought Nood cat food and like others found the package to contain dog food. Contacted Nood and provided requested information. After writing original review we did receive a refund. However, I had to delete my original review as the reply from Nood contained details of my email address which I did not want publishing on the site. I think the company needs to review their data protection procedures.

Date of experience: April 04, 2024

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Reply from NOOD Pet Food

Hi Michelle,
Thanks for reaching out to us and for bringing this to our attention. We would appreciate it if you could please share a bit more about your experience via this link: https://noodpetfood.com/pages/contact-us so we can review this and assist you personally.
Looking forward to hearing from you.

Team NOOD

Rated 1 out of 5 stars

Don't buy Nood Cat Food

Still waiting for my refund for the two bags of Nood cat food that contained dog food! I see that there have been loads of other victims!

It is now 3 weeks since I complained and despite providing my refund details, at their request, I am yet to receive a penny!

Appalling customer service!

Date of experience: April 13, 2024

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Reply from NOOD Pet Food

Hi Ian, thank you for getting in touch with us. We sincerely apologize for any inconvenience caused and for the delayed response.
We've checked and can confirm that a refund for your recent purchase has already been processed. We regret the experience you had with the NOOD cat food and appreciate your patience as we resolved this issue.
If you have any further concerns or questions, please do not hesitate to contact us.

Team NOOD

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Rated 1 out of 5 stars

What's in the bag?

Like others have said. The cat food is more like dog food. My healthy, senior outdoor cat ate her kibble readily (she'll eat anything) but after a while I noticed her stools were dark and loose. Her coat condition became very poor. I put her back onto the usual supermarket brand and within days she was back to her old self. My conclusion is that this food doesn't contain what it says it does either nutrition wise or calorie wise.

Date of experience: April 02, 2024

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Reply from NOOD Pet Food

Hi there, thank you for taking the time to share your feedback. We're concerned to hear this. It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another.
We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Furthermore, we'd also appreciate it if you could please reach out to us via this link: https://noodpetfood.com/pages/contact-us?
This will allow us to thoroughly investigate the issue and provide the best assistance possible.
Once again, thank you for taking the time to provide your feedback and for bringing this matter to our attention. We eagerly await your response.

Team NOOD

Rated 5 out of 5 stars

After using felix as good as it gets…

After using felix as good as it gets for 15 years, my cats started refusing the food,and being sick, I threw so much food away, or gave it to foxes. I tried nood wet food and oh my goodness, my cats could not eat it fast enough, they absolutely devoured it and spent ages preening themselves afterwards, I almost cried with happiness, I will recommend it to all who cats. Thank you so much from my cats and myself. Can I ask maybe if you could make larger boxes, maybe mixed of the flavours. Thank you from a very happy cat lover

Date of experience: April 20, 2024

Rated 1 out of 5 stars

Dog food found in Nood dry cat food

Bought a bag of Nood cat food at Tesco. Opened it and started giving it to our cat. Just to realise it’s dog food in the bag. It must have been an error made at the factory. Made our cat really unwell. Tried to contact Nood to tell them of error. No reply. Threw away our Tesco receipt. So no way of returning it. Very disappointed in product and customer service.

Date of experience: April 06, 2024

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Reply from NOOD Pet Food

Hi Mari, thank you for sharing your feedback with us. We're genuinely concerned to hear about your experience. Firstly, we hope your fur baby is doing well. Ensuring the health and well-being of your pet is of utmost importance to us.
Having said that, could you please reach out to us via this link: https://noodpetfood.com/pages/contact-us?
This will allow us to thoroughly investigate the issue and provide the best assistance possible.
Additionally, we highly recommend consulting with your vet to ensure your fur baby receives proper care.
Once again, thank you for taking the time to provide your feedback and for bringing this matter to our attention. We eagerly await your response.

Team NOOD

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