5 stars: Excellent

Excellent

Excellent service and very competitive prices

4 stars: Great

If you need support, best email the team.

I had an issue with webmail functionality. When I went to the help section, clicking on the phone icon didn’t do anything and I raised a ticket but got no acknowledgement. A couple of days later I emailed using the support@ address. This was successful in eliciting a response and provided the information needed to resolve the problem.

5 stars: Excellent

Hopelessly lost... But wait!

When you have so little experience and you get help from someone so knowledgeable, it is refreshing to hear layman vocabulary from them. The help I received was extremely valuable to me. Oh thank you GOD of URLs. Things will now evolve as they should.

5 stars: Excellent

Using either live chat or phone support…

Using either live chat or phone support - Only Domains support team has been really helpful - thank you

Reply from OnlyDomains
Hi Rob,
Its great to hear that we have been able to help through live chat and phone :).
We look forward to chatting again when you need us next.
Thanks very much for letting us know.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent
Reply from OnlyDomains
Hi Erick,
We are super pleased to read your feedback about the help you received from the team! Thank you very much for passing your kind comments through.
All the best till we chat again,
Lou and the team @ OnlyDomains :)
5 stars: Excellent
Reply from OnlyDomains
Hi David,
It's fantastic to hear you enjoyed the support at OnlyDomains :). Thanks for passing this very kind feedback through, we really appreciate it!
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

Absolutely amazing

Have had an absolute delight working with the team of Only Domains the team was very helpful and went beyond to help me set up my name today would definite recommend to others who are looking for a good provider

Reply from OnlyDomains
Hi Mellissa,
We loved receiving your feedback about how the team were able to help you set up your new domain! Thank you for choosing OnlyDomains. We look forward to delighting again soon.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

I got all the answer to my inquieres.

I got all the answer to my inquieres.

Fast and propper answers.

Reply from OnlyDomains
Hi Andres,
Thank you very much for sending through your feedback!
Its great to hear that the team were able to help answer your questions and we really appreciate you letting us know.
All the best till we chat again,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

excellent

the support was great. fast and objective. excellent

Reply from OnlyDomains
Hi Marcelo,
Thank you very much for letting us know how you found the support service @ OnlyDomains. Its great to learn that it was an excellent experience for you.
We look forward to helping again when you need us next.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

Problem fixed and fast.

Had problems with my business email not sending emails but receiving okay. Got on live chat and the problem was fixed within 5 minutes. Great work.

Reply from OnlyDomains
Hi Kelly,
Thank you very much for taking the time to leave us your kind feedback!
We are really happy to hear that your email issue was fixed quickly and that live chat was a good way to get our help.
We look forward to chatting again soon when you need us next.
All the best,
Lou and the team @ OnlyDomains :)
4 stars: Great

i had problems to registering a new…

i had problems to registering a new account and then login from an specific network.

online chat support help me to fix the issue

Reply from OnlyDomains
Hi,
Thank you very much for taking the time to let us know that the online chat team were able to help with your issue. We are very happy to hear this feedback!!
We look forward to chatting again when you need us next.
All the best,
Lou and the team @ OnlyDomains
4 stars: Great

Good 24 hours support

Good 24 hours support
Not bad DNS management system

Reply from OnlyDomains
Hi Badr,
Thank you very much for sending us through your feedback and rating.
We appreciate your comment about the DNS management system. If you have any suggestions to improve this area please let our team know by emailing us at feedback@onlydomains.com.
Thanks again and all the best,
Lou @ OnlyDomains :)
5 stars: Excellent
Reply from OnlyDomains
Hi Mostafa,
Thank you very much for taking the time to leave us your kind feedback!
We are super pleased to hear you received good service from the team and we enjoyed reading your comment.
Thank you again and all the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

With sincere thanks to a great support team!

New to onlydomains I had problems navigating your website to buy a domaine as a solo operator. After trying again and again I used Chat option. Everyone on the support end was terrific. MayanK was particularly helpful when I was put through to sales. I could not have achieved a successful result without his guidance and patience + professionalism. Many thanks to all your support team members!! VKJ aka ArtyBods.

Reply from OnlyDomains
Hi Vera,
Thank you very much for taking the time to leave us your kind feedback, which is really appreciated.
Its great to hear Mayank and the support team were able to help :). It would be really helpful for us to gain some extra information regarding the problems you faced navigating through the site to purchase your domain, as we are always looking at how we can improve the process, and your feedback on where you had issues would be very valuable for us to review. The customer experience team would love to hear from you at feedback@onlydomains.com with this extra information.
Thanks again and all the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

quick response

quick response, resolved my issue

Reply from OnlyDomains
Hi Martin,
Thank you very much for taking the time to leave us your kind feedback about the service you received at OnlyDomains! We are really happy to hear that the issue you faced was resolved quickly. We look forward to hearing from you again soon.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

Consistently great

Both times I have needed assistance, I have had the best support. As I don't know much about anything relating to websites, this has been quite challenging, and the support team has been nothing but fantastic!

Reply from OnlyDomains
Hi Rebecca,
Thank you for your feedback. We loved receiving your kind comments about the service you have received from the team @ OnlyDomains :)
I sure you will become an expert in no time as you work alongside the OnlyDomains team.
Thanks again and all the best,
Lou @ OnlyDomains
5 stars: Excellent

Excellent support

Excellent support, fast, friendly and very patients. I recommend it without any doubt.

Reply from OnlyDomains
Hi Maria,
Thank you very much for taking the time to leave us your kind feedback!
We are really pleased to hear that you enjoyed working with our team and thanks for the recommendation!!
We look forward to talking to you again soon.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent
Reply from OnlyDomains
Hi Amanda,
Thank you for letting us know how you found the service @ OnlyDomains.
We are super pleased you enjoyed the service.
All the best till we chat again.
Lou and the team @ OnlyDomains :)
5 stars: Excellent

My site was ClientHold

AssalamoAlekum wa Rahmatullah,
My site was ClientHold,
The support person solved the problem in minutes.

I had purchased hosting at hostinger.com, support person helped on how to change the name server.
I followed the instructions and all went perfect Alhamdolillah.

Thanks for the service and special thanks to this support fellow.

Reply from OnlyDomains
Hi Iqbal,
We are super pleased to hear that one of our support team was able to help with the ClientHold issue you faced.
Thanks for taking the time to let us know about your experience and we look forward to helping again when you need us next.
All the best,
Lou and the team @ OnlyDomains :)
5 stars: Excellent

Customer supports

good customer supports and help.

Reply from OnlyDomains
Hi Mahanama,
Thank you very much for taking the time to leave us your kind feedback and rating.
Its fantastic to hear that you were happy with the service.
We look forward to chatting again soon.
All the best,
Lou and the team @ OnlyDomains :)