Parfum Probe Reviews 304

TrustScore 1 out of 5

1.1

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1.1

Bad

TrustScore 1 out of 5

304 reviews

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Rated 1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. Absolutely unprofessional. Fraudulent. Horrendous experience at parfüm-probe.de.
I placed an order over two months ago, but unfortunately, I never received any of the products I paid for. Despite multiple attempts to contact customer support, I have not received any response or resolution to my issue. No refund! No answer!

I quote another customer: „I feel scammed, and I strongly advise others to be cautious when ordering from this site. The lack of communication and support is completely unacceptable, and I am left without any product or refund.“

November 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Fraud

Fraud. Ordered over a month ago, the item is still "in transit" on DHL with no updates. No help at all from the support team. They're saying they can't refund because the item is "in transit"

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience at parfüm-probe.de. I placed an order for perfume samples, but unfortunately, I never received any of the products I paid for. Despite multiple attempts to contact customer support, I have not received any response or resolution to my issue.

I feel scammed, and I strongly advise others to be cautious when ordering from this site. The lack of communication and support is completely unacceptable, and I am left without any product or refund.

Please take this as a warning to avoid this site unless they address their customer service issues and fulfill orders as promised.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience

I've purchased from over 10 sample/decant websites before and never had an experience this bad. Your order will not arrive, and customer service is rude and disrespectful. Never again

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid them!

Awful experience.

Took more than one month to receive my order and they've sent me a wrong perfume.

In the meantime time, I've contacted them thousands times. Barely any response.

Awful customer service. Awful packaging. Awful delivery.

Pure headache.

There are really good online stores that you can order from.

Avoid this store.

June 1, 2024
Unprompted review
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