Unauthorized joy ride?
I was led to believe that my car was to be kept parked in this underground lot. However when I picked it up, I found that ALL my mirrors were adjusted, the steering wheel was moved out of position, the seat was not in position, the radio (that I keep off) was on and the volume was set on loud, my dash navigation system was changed to new settings, my temperature control settings were all adjusted, and stacked items that I left in the rear area were scattered across the car.
I understand if the car needed to be moved, but there isn't any reason for all those items to be changed!
I wish I had recorded my mileage because it appears as if my car went for an unauthorized joy ride.
When I confronted the attendant they just shrugged and said the car was moved to another lot. I don't know where this other lot is or how safe it is and wasn't told that it would be moved from this safe underground location.
I certainly will not trust or use this service again.
***Please note - the response from ParkinGO is the same runaround answer I keep getting from them: the car was moved!
But their answer does not address that fact that ALL my personal settings in the car were altered. They make no attempt to explain these.
Now I am even more certain that this is a scam and my car was definitely used to joy ride.
This is not a professional answer, no apologies, no acceptance of blame.
Document your mileage and details of your car's settings if you still want to use this service.
Reply from ParkinGO - Bari
Dear Customer,
Please note that vehicles may be moved by authorized staff for operational and parking management purposes.
If you would like further clarification regarding your specific case, we kindly invite you to contact our customer care team at customer.care@parkingo.com with your booking details so that we can review the situation and provide additional information.
The ParkinGO Team
