ParkVia Reviews 140,242

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I have used this site for many years. I find it so easy to use and it provides immediate and clear information on the options. Once booked, the confirmation is also immediate. The fact that there i... See more

Rated 4 out of 5 stars

It's the second time ive used this company. They sre reliable but better to call 25 minutes befor expected airport arrival time because if you wait forcthem to pick up your car they will charge you... See more

Rated 1 out of 5 stars

When we booked it sent pn details.of the car park,but when we rang the company to say we were nearly there ,they said it was the wrong car park ,and Park Via had been told about this numerous times an... See more

Company replied

Rated 5 out of 5 stars

Dear ParkVia Team in Genua, that was an absolute excellent Experience. We parked our car here to go on a cruise and the service was just amazing. Literally no waiting time to go back and forth to t... See more

Company details

  1. Parking Lot

About ParkVia

Written by the company

Coronavirus Update

Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.

How our service has been impacted

We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.

Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.

Manage your booking

You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.

ParkVia. Choose parking.

In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?

ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!

We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.

So take our word for it, and choose parking!


Contact info

4.2

Great

TrustScore 4 out of 5

140K reviews

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Rated 1 out of 5 stars

When we booked it sent parking details.of…

When we booked it sent pn details.of the car park,but when we rang the company to say we were nearly there ,they said it was the wrong car park ,and Park Via had been told about this numerous times and still didn't update l where car park is.So he gave us new directions to the car park which cost us time on getting to the airport as we had to navigate around Zurich,aand we were lucky to make our flight. Update your car parks so clients are sent to the right car park.

May 11, 2026
ParkVia logo

Reply from ParkVia



Thank you for your feedback, and we’re very sorry for the inconvenience caused on the day of your travel.

We would like to clarify that all customers impacted by the car park location change were contacted by email in advance with the updated directions and details. It’s possible that the email may have gone into your spam or junk folder and was unfortunately missed.

We understand how stressful this situation must have been, especially with the added pressure of catching your flight, and we apologise for the frustration caused. We appreciate you bringing this to our attention and will continue working with our partners to ensure communication is as clear as possible for all customers.


Regards,

ParkVia Team

Rated 2 out of 5 stars

Waited 50 mins for bus to collect from…

Waited 50 mins for bus to collect from airport and I rang the number only when I got to zone 16 of the coach park

May 18, 2026
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Reply from ParkVia

Hello, thank you for your comment. A copy of it has been forwarded to the operator of the car park you booked. As ParkVia does not manage your booking, we cannot comment on the service you received. Your comment has therefore been forwarded to the car park operator who facilitated your booking in order to verify your claims and contact you directly if necessary. Kind regards, ParkVia team



Rated 5 out of 5 stars

Everything went fairly well

Everything went fairly well, and there was no damage whatsoever on the car. Dropping off the car was a bit of a chaotic moment. But picking up went smoothly. The parking is close to the airport.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use, lost 50€

I paid for a 1 week reservation, the day before I called several times and never got a response or a return call. I requested a cancellation due to non performance. I had to make another reservation in another parking. Do Not Use this Parking, they ripped me off of 50€

May 7, 2026
Unprompted review
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Reply from ParkVia

Thanks for your comment.

As you have posted organically, we cannot identify your reservation.  Can you please email your details to customer.service@parkvia.com [customer.service@parkvia.com] in order for your booking to be identified.  The reference number you have quoted is not a ParkVia booking reference or ticket number.

1) You arrived at the correct location?
2) Can you please provide a screenshot of the calls made to the car park letting them know of your arrival.  The calls should show the date, time and number dialled.

We will email the car park and investigate the issue as soon as we receive the evidences.

Many thanks

ParkVia Team
 



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