I have used this site for many years. I find it so easy to use and it provides immediate and clear information on the options. Once booked, the confirmation is also immediate. The fact that there i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's the second time ive used this company. They sre reliable but better to call 25 minutes befor expected airport arrival time because if you wait forcthem to pick up your car they will charge you... See more
When we booked it sent pn details.of the car park,but when we rang the company to say we were nearly there ,they said it was the wrong car park ,and Park Via had been told about this numerous times an... See more
Company replied
Dear ParkVia Team in Genua, that was an absolute excellent Experience. We parked our car here to go on a cruise and the service was just amazing. Literally no waiting time to go back and forth to t... See more
Company details
About ParkVia
Written by the company
Coronavirus Update
Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.
How our service has been impacted
We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.
Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.
Manage your booking
You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.
ParkVia. Choose parking.
In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?
ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!
We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.
So take our word for it, and choose parking!
Contact info
30 Brown Street, M2 1DH, Manchester, United Kingdom
- 01617300150
- customer.service@parkvia.com
- parkvia.com
4.2
Great
140K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company looked after me very well
The company looked after me very well. I was planning to be in UK for two weeks only - but ended up having to stay almost 3 weeks. The car was looked after. I was very happy with the service provided.
January 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I arrived after 4 am and the cars were…
I arrived after 4 am and the cars were to be collected by APS at 5. However, nobody turned up and nobody called at 5 to ask where we were. If we were in the right place or not. Then Myself and My brother in law had to leave our vehicles and pay penalties for parking because we had to leave our cars and run for our flight. That we needed to check in and board for by at least 5:30. Your service doesnt even have contact details and only emails were exchanged. This was difficult when you operate under a time sensitive thing such as catching a flight.
May 5, 2026
Reply from ParkVia
Hi there,
Thank you for letting us know that you have had problems facilitating your booking.
In order to assist you please email your request to customer.service@parkvia.com [customer.service@parkvia.com], you will be asked to confirm the following details to initiate an investigation with the car park you chose.
1) You followed the full instructions as provided on your booking voucher?
2) You arrived at the correct meeting point for your Meet & Greet / Valet Service?
3) Can you please provide a screenshot of the calls made to the car park letting them know of your arrival. The calls should show the date, time and number dialled.
Kind thanks
ParkVia Team
This service looks like scam
This service looks like scam. I booked parking from 13:00, a bit earlier to have reserve. I was instructed in the voucher to call a phone number 30 minutes prior arrival. The person hardly spoke English and couldn't catch my name, license plate number or booking number. He was convincing me I am not in the system. Then asked me to send reservation voucher via WhatsApp. When he received still tried to convince me I am not in the system. Then said I was supposed to be there at 13:00 and now I am late. Then he asked me to pay extra 35 EUR for late arrival, which I refused a found alternative parking. Extremely unprofessional service.
May 1, 2026
Reply from ParkVia
Thank you for your feedback.
We can confirm that your booking with DiamondValet Frankfurt am Main was live and active. As stated on your booking voucher, this is a meet-and-greet service and the car park operator must be contacted 30 minutes prior to your scheduled arrival time using the number provided.
Please note that the car park is based in Germany, so communication may occasionally be limited if English is not the operator’s first language.
We understand your frustration regarding the additional charge requested upon arrival. In many cases, extra charges may apply if there is a delay outside the booked time, if a different vehicle is used, or if the booking details cannot be validated at check-in. As any payment requested was handled directly by the car park operator and outside of our platform, we are unfortunately unable to refund or intervene in that transaction.
When arriving at the car park, it is important to present the full booking confirmation, including the booking reference, barcode, or PIN code where applicable, so the operator can quickly locate the reservation.
If you believe the additional charge was requested incorrectly, we would recommend contacting the car park operator directly so they can review the situation further from their side.
We’re sorry for the inconvenience caused and appreciate you taking the time to share your experience.
Regards,
ParkVia Team
easy and comftable
May 12, 2026
Good place to look for parking providers
I have been booking airport parking through Parkvia in Germany and Netherlands since 2023 and I had a very great experience with the parking providers through them.
May 10, 2026
Very very efficient
April 14, 2026
The drop off was very easy
May 4, 2026
Easy to use ParkVia
Easy to navigate the online booking procedure. Easy to follow directions to the location. Once on site very easy park vehicle and confirm receipt with reception.
May 4, 2026
great service
May 9, 2026
I’m happy with the car parking 🅿️ a bit…
I’m happy with the car parking 🅿️ a bit far walking distance from the airport
May 4, 2026
Excellent service
Good day. I am so grateful that I chose Parkvia. You are affordably priced, and very professional as well as punctual. Thanking your team for a great 1st time experience.
Regards
Neera
April 17, 2026
Everything runs smoothly and without…
Everything runs smoothly and without complications. I recommend it
May 8, 2026
Fast and easy
Fast and easy. Best prices.
One thing though - I can never get the receipt at the link provided….
May 8, 2026
Excellent service
October 2, 2025
Altijd perfect
May 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.