The format was good for my son’s learning. Small bite size chunks of info, with helpful revision and test learning. Great to have mocks and passed papers to help. Customer services have been brilliant... See more
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The exam went well for me. I am happy with how I performed and I feel confident about my answers. I would like to thank all the revision guides that were available, as they really helped me prepare an... See more
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I was hesitant to use this company is it was expensive, I used other companies and they were frauds and didn’t know this until I did my test and got a lower mark than I knew I got.I decided to bit th... See more
Company replied
I bought an English Functional Skills course and it was really helpful for my study. The course has lots of useful videos and practice tests. You can also see your progress, which gives you co... See more
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Company details
Written by the company
Pass Functional Skills is the leading provider of functional skills qualifications, supporting thousands of learners every week with their revision and exam preparation. As an Ofqual regulated exam centre our qualifications are accepted nationwide by employers, apprenticeship providers and Universities. Our market leading course improves pass rates with the vast majority of learners passing first time. Whether you need your maths and English functional skills, we are here to help every step of the way. Pass Functional Skills is powered by Pass, the AI-powered maths and English edtech platform for learners and educators.
Contact info
Hartwith Way, HG3 2XA, Harrogate, United Kingdom
- passfunctionalskills.co.uk
4.7
Excellent
830 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Pass Functional Skills
Thank you for your review Ulcan!
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I would highly recommend it
May 15, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your recommendation Samuel, it means a lot to us!
Doing an exam with these guys is worth…
Doing an exam with these guys is worth every penny trust me! I was panicking that I wouldn’t get into my nursing course but these guys came in clutch they even sent me a handwritten card after I passed my exam how cute!
December 5, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your lovely review, Myra. We’re so glad to hear that the exam process helped you secure your place on your nursing course and that the experience put your mind at ease. It’s great to know the handwritten card was a nice surprise too. Congratulations on your pass and all the best with your nursing journey!
Easiest Way to Pass Maths!!!
The platform and style of revision has made it so much easier than my years at school! I was able to learn anytime with no pressure and I found a confidence in maths that I thought was impossible.
I was able to go from an F GCSE to a solid pass at 91% Maths Level 2, I absolutely recommend Pass Functional Skills for anyone who struggled at school.
November 20, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for sharing your experience, Anna. It’s fantastic to hear that the platform helped you learn at your own pace and build confidence in a subject that once felt out of reach. Moving from an F at GCSE to a 91 percent pass in Level 2 Maths is an incredible achievement, and you should be really proud of yourself.
We’re delighted the approach worked so well for you, and we appreciate your recommendation.
Great service
Great service, all materials that i needed to study and pass were available. Pass questions and explanation was on point.
December 4, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for leaving your feedback, Abeltine. It’s great to hear that the study materials and explanations gave you exactly what you needed to prepare and pass. We’re really glad the resources worked well for you.
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Very good customer service
I had very supporting staff who were always ready to help ,especially when I have network issues during my exams.
Another exam was rebooked for me at no extra cost.
October 30, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for sharing your experience, Chidinma. It’s good to know you felt supported, especially when the network issues made things more stressful than they needed to be. We’re glad a fresh exam slot was arranged for you without any extra cost and that you were able to continue your qualification journey without disruption.
Brilliant experience taking my maths level 2
Brilliant experience taking my functional skills. The videos are very easy to follow, lots of mock exams to prepare you and plenty of support throughout.
November 25, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for sharing your experience, Elizabeth. We’re really glad to hear that the videos, mock exams, and support helped you feel fully prepared for your Functional Skills. It’s great to know the process worked well for you.
Highly Recommended Service
I had a very smooth and positive experience with Pass Functional Skills. The whole process was clear, well organised, and easy to follow from start to finish. Communication was quick and helpful, and I always felt supported throughout the preparation and the exam itself.
Everything worked exactly as described, and it made the whole Functional Skills journey much less stressful. I’m very happy with the service and would definitely recommend it to anyone preparing for their English or maths qualification.
November 17, 2025
Unprompted review
Reply from Pass Functional Skills
Hi Ewelina, thank you for sharing your feedback. It’s wonderful to hear that everything felt clear, well organised and easy to follow, and that our team’s communication helped you feel supported throughout your preparation and exam. We’re really pleased that the process ran smoothly for you and made things less stressful. Thank you for the recommendation, and we wish you all the best with your next steps.
My experience with Pass Functional…
My experience with Pass Functional Skills was amazing. I booked my functional skills maths exam through them and the process was great. Even though people might consider the prices but you have to invest in yourself to get good grades, and pass functional can give you that. From the course to the practice papers or mock exam. Also guys make use of the 3 hours of the functional skills level 2 maths on YouTube it is brilliant.
December 1, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you, Shantel, for your fantastic feedback. We’re so pleased to hear that you had such a great experience and found both the course and practice materials so useful. It’s brilliant that you made good use of the YouTube video too. We really appreciate your recommendation and wish you every success with your future studies.
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My experience with Passkills CRAP
My experience with Passkills has been an absolute disaster. After cancelling, they conveniently waited out the full 14 days and still didn’t refund my exam fees. Emails? Ignored. Phone calls? Pointless—nobody ever responds. Their whole “customer service” setup feels like shouting into the void.
The portal itself is a mess: slow, clunky, and honestly looks like it was thrown together in a weekend. And the so-called “AI” that corrects exercises? Completely useless. Half the time it marks correct answers as wrong, which is beyond frustrating when you’re trying to study.
When they finally do reply, it’s always the same copy-paste apologetic email that resolves nothing. And after all that hassle, their idea of a refund is… £16. It’s almost insulting.
Overall, Passkills feels unprofessional, unresponsive, and absolutely not worth the money. I wouldn’t recommend them to anyone.
December 3, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for taking the time to leave your feedback, Tov. I’m genuinely sorry to hear that you’ve come away feeling this frustrated.
Regarding your case, the refund amount followed the cancellation policy that applies to funded courses, and this was communicated during the process, although I appreciate that the outcome was not what you were hoping for.
We have also reviewed the points raised about communication, the platform, and the marking tool. These do not reflect the experience most learners report, but we understand that frustrations can build when things don’t go as expected, and we are always open to hearing concerns directly so they can be looked into properly.
If you would like us to revisit any part of your case or discuss anything in more detail, please contact us at help@passfunctionalskills.co.uk and we will be happy to continue the conversation with you.
The staff is very helpful
The staff is very helpful! And they provide clear instructions for the exam!
November 11, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your feedback!
I definitely recommend!
I really enjoyed my experience with Pass Functional Skills. Everything went smoothly, they gave me a lot of support for any questions I had and it was all very quick! I managed to pass all my exams, and I received my certificate a few days after. I would definitely recommend!
November 11, 2025
Unprompted review
Reply from Pass Functional Skills
Hi Dara, thank you for sharing your experience with us. It’s great to hear that everything went smoothly, that our team were able to support you with any questions along the way, and that you received your certificate so quickly after passing all your exams. Congratulations on your achievement, and thank you for the recommendation.
Lovely clear instructions on how to…
Lovely clear instructions on how to take the exam and the process of how to do it. Good costumer service.
December 1, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your review Ari!
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Reply from Pass Functional Skills
Thank you for your review Francesca!
Great support and assistance from Tom…
Great support and assistance from Tom when getting my son enrolled on the courses. He made the process simple and straightforward. Many thanks!
November 28, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your feedback, Zoe. It’s great to hear that Tom made the enrolment process easy and straightforward for your son. We really appreciate you taking the time to share your experience.
Amazing site nothing but good words to…
Amazing site nothing but good words to say
November 18, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for you kind words Cael!
Brilliant!!
I had a wonderful experience with PFS. Their services provided me with all the material from exam questions, mock exams and all the revision material I could want. With this it helped me achieve my Level 2 maths which I never thought I’d get. So many thanks to this brilliant organisation and would highly recommend to anyone!
November 27, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for leaving a review Maili. It’s wonderful to hear that the range of resources, from mock exams to revision materials, supported you throughout your preparation. Achieving your Level 2 maths is a fantastic achievement, especially when it’s something you didn’t think was possible, and we’re really pleased you reached that goal. We truly appreciate your recommendation.
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Amazing site easy to work with grate…
Amazing site easy to work with grate sites to access, really good YouTube videos, easy to asses the exam.
October 13, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for your review Victoria. We’re really pleased to hear that you found the site easy to use and the resources helpful, including the videos. It’s great to know you found the exam process straightforward as well. We appreciate you taking the time to share your feedback.
Communication
Jacob from support team was incredibly helpful in sorting the course. His attention to details, clear communication and quick respond made the entire process smooth and stress-free.
November 20, 2025
Unprompted review
Reply from Pass Functional Skills
Thank you for sharing your experience Justyna. We’re really pleased to hear that Jacob was able to support you so effectively. It’s great to know his attention to detail, clear communication and quick responses helped make everything smooth and stress-free. We’ll be sure to pass on your kind words to him, and we really appreciate you taking the time to leave this review.
Great learning product and service!
My son used Pass Functional Skills for his level 2 qualification. He has yet to pass his Maths but will have a re-sit soon. The lessons was well presented and their dashboard easy to navigate. The past papers and mock exams a lot of help in preparing for exams. More than anything else I would like to congratulate them on their call centre and help desk staff. Every call and especially every single email was always replied to and they would always be available to help and advise with whatever information or guidance we needed. Sometimes several times a day! I would like to make special mention of Rachel and Nats. They have both been fantastic througout. Thank you guys. You guys offer a great product and service!
November 3, 2025
Unprompted review
Reply from Pass Functional Skills
Hi Ann,
Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that your son has found the lessons clear and the dashboard easy to use, and it’s great to know the past papers and mock exams have helped him prepare for his assessments. We’re especially delighted to hear your kind words about the support he received. Rachel, Nat and the wider team will be very grateful for the recognition, and it’s lovely to know their guidance made a positive difference. We wish your son the very best with his upcoming maths resit, and we’re here to support him every step of the way.
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