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Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its quality and effectiveness in promoting hair growth and thickness. Many people appreciate the positive user experience, finding the product easy to apply and noting improvements in their hair's health and appearance. However, some people were dissatisfied with the ordering and delivery process. A few customers reported issues with packages being dropped in insecure locations or experiencing significant delays in receiving their orders. There were also instances where products never arrived, leading to frustration and difficulties in obtaining refunds or support.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers expressing satisfaction with its... See more

Quality

Consumers generally express satisfaction with the quality of the products, particularly noting improvements... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of ordering, quick... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers are happy with the... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just to be clear: I havent received the product yet, so the experience is not about a product, but about customer support. Unfortunately delivery service decided to drop a package just at the fron... See more

Company replied

Rated 4 out of 5 stars

Easy to apply, does not make my head feel sticky. About 50 days in now, not noticing anything dramatic from a hair perspective, but, hair does feel a little bit more full. It’ll be interesting to see... See more

Company replied

Rated 4 out of 5 stars

I researched many products and finally decided on Peptonix. I received the package of 3 bottles within 2 weeks and was kept well informed with tracking on the progress of the delivery. After read... See more

Company replied

Rated 5 out of 5 stars

Ive been using Peptonix for about 2 months .. Im 57, take Testosterone and my hair has thinned. I just ordered another supply of Peptonix as I took before and current pics and you can definitely see r... See more


Company details

  1. Hair Product Store

Written by the company

At Peptonix, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Peptonix isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.


Contact info

4.1

Great

TrustScore 4 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product. Good shipping.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for your feedback! 🌿 We’re glad you’re enjoying Peptonix and that your order arrived smoothly. We appreciate your support and look forward to seeing your progress!

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Rated 4 out of 5 stars

Just started using Peptonix a few…

Just started using Peptonix a few months ago, haven’t seen great results yet but hair seems a bit thicker and softer to the touch.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your experience! 🌿 It’s great to hear that you’re already noticing your hair feeling thicker and softer — those are encouraging early signs. Hair regrowth is a gradual process, and with continued consistent use, many customers start to see more visible results over time.

We’re excited to hear about your progress as you continue your Peptonix journey, and our team is always here at support@peptonix.com if you’d like tips to maximize results.

Rated 5 out of 5 stars

So far so good…

Not sure that I’ve seen any improvement yet, but it’s only been 1 1/2 months. But the product quality otherwise appears excellent. Thick glass bottles for the product, price as agreed with no hidden fees, etc.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your experience! 🌿 It’s great to hear that you’re happy with the product quality and transparency of your order. Hair regrowth can take time, and 1 ½ months is still the early stages — consistency is key, and many customers begin to notice visible results after a few more weeks.

We’re excited to hear about your progress as you continue your Peptonix journey, and our team is always here at support@peptonix.com if you’d like any guidance to maximize results.

Rated 4 out of 5 stars

Easy to apply

Easy to apply, does not make my head feel sticky. About 50 days in now, not noticing anything dramatic from a hair perspective, but, hair does feel a little bit more full. It’ll be interesting to see what the barber thinks next time I get a haircut!

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your detailed feedback! 🌿 It’s great to hear you’re finding Peptonix easy to use and that your hair already feels fuller after about 50 days. Hair regrowth is often a gradual process, so noticing changes in fullness is a positive early sign. We’ll be excited to hear what your barber notices at your next visit — that’s often when progress becomes even more visible!

If you’d like personalized tips to maximize your routine, feel free to reach out anytime at support@peptonix.com

Rated 5 out of 5 stars

It simply works.

I am on my second batch of Peptonix (shampoo + drops) and all I can say is that it works very well, much better than all I tried before. My girlfriend is still amazed... :) I was on Rogaine for almost 2 years before and the results were not satisfying.

August 1, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

We’re so happy to hear about your great results with Peptonix! 🌿 It’s wonderful that both you and your girlfriend are noticing the difference, especially after your long experience with other treatments. Stories like yours inspire us to keep delivering clean, effective solutions for healthy hair growth.

Thank you for trusting us with your journey — we’re excited to see your progress continue!

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Rated 5 out of 5 stars

Recovering from chemotherapy and hair…

Recovering from chemotherapy and hair thinning as a result.

Peptonix quickly thickened hair at the crown and new hair at the temples.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing such a meaningful part of your journey with us. 🌿 We’re truly honored that Peptonix has been able to support your recovery and help with regrowth at the crown and temples. Your strength and progress are inspiring, and we’re grateful to be part of this chapter with you.

If you ever need personalized tips or have questions about continued use, our team is always here for you at support@peptonix.com

Rated 5 out of 5 stars

Using the shampoo for about 8 weeks and…

Using the shampoo for about 8 weeks and I can see the difference. Along with the peptide benefits, its actually a great shampoo!

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

That’s fantastic to hear! 🌿 We’re so glad you’re noticing the benefits after 8 weeks and enjoying the shampoo itself in addition to the peptide support. Consistency really pays off, and we’re excited to see your results continue to build.

Rated 5 out of 5 stars

So far so good

So far so good. 6 weeks I and am starting to notice fuller hair and new growth

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

That’s wonderful to hear — fuller hair and early new growth after just 6 weeks is a fantastic sign! 🌿 Keep up the consistency, and we’re confident you’ll see even more progress in the coming months.

Rated 1 out of 5 stars

This is my fourth review

This is my third review. the first time I reviewed it I never received the product. they blamed it on a third party delivery service out of china. The second time they said they would refund the money which they eventually did. At that time they said they were going to send me the product for free due to the mess up. And as an incentive to review it in a better light. I never received it after they said they would send it again. This morning they offered me a ten dollar amazon gift card to review it again. I don't want the gift card because at this time I don't have anything good to say about the company and I can't say one way or the other about the product because after a crapload of frustration I still haven't received any.
I just saw the reply and I can appreciate the small business aspect of it I run a business as well. When you tell someone that you will send something (the second time) I should expect to receive it. Howeverr I haven't and there have been no shipping details or anything forthcoming so I doubt you sent the second shipment at all.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

To clarify for you and for others reading this: the issue you experienced stemmed from a one-time problem with one of our logistics partners, which unfortunately caused a failed delivery attempt. Our products are dispatched through our trusted fulfilment partners, and this case was an isolated logistics error.

We did process a full refund for your order weeks ago, and in addition, we sent you three bottles free of charge as a goodwill gesture to make up for the inconvenience. That’s why we are a bit surprised by your comment that nothing was received. From our side, we went above and beyond what most companies would do in this situation.

As a small business, we genuinely appreciate honest feedback and always strive to improve. But we also want to be clear and transparent with our community that this was an isolated logistics error, and we’ve taken steps to ensure it does not happen again.

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Rated 2 out of 5 stars

I want to rate it higher but can’t

I want to rate it higher, but it just didn’t work for me. I’m wrapping up my 5th bottle with no noticeable effect. In fact, it may have gotten worse. It’s a shame because I like the way it feels in the hair way more than anything else. It also takes like 2+ weeks to get since it comes from out of the country.

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thanks for sharing your experience. While many of our customers do see noticeable improvements over time, unfortunately results can vary from person to person depending on things like scalp condition, genetics, and lifestyle. Regarding shipping, your order seems to have had a one-time delay—delivery usually takes around 7 business days. We truly appreciate your input, as it helps us continue improving.

Rated 5 out of 5 stars

Good stuff

Good stuff. It’s easy and safe and feels ok on scalp.

September 25, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

We’re so glad to hear you’re enjoying Peptonix and that it feels gentle and comfortable on your scalp. 🌿 Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Customer Service top notch

Customer Service top notch. Always willing to help. Have been happy with them as well as product.

September 2, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you so much for your kind words! 🌿 We’re thrilled to know you’ve had a great experience not only with Peptonix but also with our customer support team. Your satisfaction means the world to us, and we’ll always be here whenever you need assistance.

Rated 5 out of 5 stars

Positive experience so far!!

The whole ordering and delivery process was extremely easy- The delivery time and messaging of expectation was spot on- Thus far (early in) I am optimistic to see positive results!

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your experience! We’re delighted to hear that the ordering and delivery process went smoothly and that everything arrived on time. 🌿 It’s great that you’re feeling optimistic — consistency is key, and we’ll be excited to hear about your progress as you continue your Peptonix journey.

If you ever need tips along the way, our team is here for you at support@peptonix.com

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Rated 5 out of 5 stars

I am not losing hair anymore

I am not losing hair anymore, and my hair looks generally better. Just waiting for the new called baby hair, I have been using peptonix since April already, I hope to see them coming out soon.

April 10, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

We’re so glad to hear that you’ve noticed less shedding and an overall improvement in your hair since starting with Peptonix! 🌿 Baby hairs can sometimes take a little longer to appear, but your consistency since April is exactly what sets the stage for visible new growth.

Please keep us updated on your journey — we’ll be excited to celebrate your progress with you. And if you’d like personalized tips to help encourage those new hairs, our team is always here at support@peptonix.com

Rated 5 out of 5 stars

Fabulous product

Fabulous product

September 26, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for your wonderful feedback! 🌿 We’re so glad you’re enjoying Peptonix and look forward to supporting you on your hair growth journey.

Rated 1 out of 5 stars

Difficult to cancel and sneaky

I ordered a 1 time shipment for a 3 month supply and been mailed a 3 month supply every single month on the same day. I have so many bottles I don’t know what to do with them. They charged my card at almost midnight when I finally caught it tonight and their website literally says we’ll email you a “magic” link to check on your subscriptions and that email never comes. I used Apple Pay to buy and know my email is correct there. My only course now is to dispute my charges and file as many complaints and reviews as possible. Poor experience, no idea if the product even works yet.

September 24, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for your message. I want to clarify that you opted into monthly shipments for the 3 bottles instead of every 3 months. This is why you have been receiving a new shipment each month. We never create subscriptions on a customer’s behalf—everything is fully transparent at the time of purchase.

Additionally, before each renewal, we send an email notification several days in advance with the option to skip or cancel. We do not engage in any hidden practices, and all subscription details are provided upfront.

That said, we absolutely understand if you no longer wish to continue. We can cancel your subscription immediately and process a refund for your most recent order. Please confirm how you’d like us to proceed, and we’ll resolve this promptly.

Rated 5 out of 5 stars

Professional hair growth brand

Have used two bottles of peptonix. Serum smells nice and like the fact that all ingredients are fully natural. Shipping was pretty quick and havent had any issues so far.

September 18, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your experience! We’re glad to hear you’re enjoying the natural formula and that shipping has been smooth. It’s great to know the serum is working well for you so far.

If you ever have questions about usage or want tips to get the best results, our team is always here at support@peptonix.com

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Rated 5 out of 5 stars

Very good

Very good. Turned me from a baldy man to a man with more hairs

August 22, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your experience! We’re thrilled to hear that Peptonix has made such a noticeable difference for you. Stories like yours are exactly why we love helping our customers on their hair growth journey.

If you ever have questions or need tips to maintain your results, feel free to reach out anytime at support@peptonix.com

Rated 4 out of 5 stars

Healthy hair

The past 2 weeks I have noticed my hair looks and feels healthier and thicker thank you

September 18, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Thank you for sharing your update! We’re thrilled to hear that you’re already noticing healthier and thicker hair after just two weeks. Your progress is exactly what we hope for our customers, and we appreciate you keeping us posted.

If you ever have questions or want tips to maintain and enhance results, our team is always here at support@peptonix.com

Rated 3 out of 5 stars

Never got product

Update: I did get my refund and a free bottle to try. I will send another review once I try the product.

Placed an order on August 28, 2025 It is now September 17, 2025 and still haven't received it. When I look up the tracking it says it's out for delivery in my city and state since September 5, 2025. I contacted the company by email Sept. 10 and they said for me to contact my local post office. They have NO clue. Sent out email today wanting a refund. Will find out if I get that. Would NOT recommend.

September 9, 2025
Unprompted review
Peptonix logo

Reply from Peptonix

Hi Maria, your order was lost in transit by the carrier. We’ve refunded you and resent your order free of charge. Apologies for the inconvenience, and thank you for your understanding

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