Excellent
Very high quality books combined with very good service. This is excellent!
ICA Foto i samarbete med Photobox Reviews
874 • Excellent
Only the latest review will count in the company's TrustScore
Thanks for your information
Thanks for your information
Everything about my order was fine but…
Everything about my order was fine but for the love of god stop spamming me with reminders to answer this survey.
Reply from ICA Foto i samarbete med Photobox
Hi Pontus! We are happy to hear that you are satisfied with your order but I am sorry if you have been asked to answer our customer survey more than once. We send this out after you have been in contact with our customer service, but if you do not want us to send it, you can contact our customer service and we can help you.
You can contact our customer service by chat, email kundtjanst@photobox.se and phone at 0775-868101 / 0775-868102 Monday - Friday at. 9 - 13 and 14.30 - 17 and you can find our contact information via this link: https://photobox-se.custhelp.com/app/contact_us/
We thank you so much for your review as we are constantly working to improve our service.
Sincerely,
Evelyn on Photobox :)
You can contact our customer service by chat, email kundtjanst@photobox.se and phone at 0775-868101 / 0775-868102 Monday - Friday at. 9 - 13 and 14.30 - 17 and you can find our contact information via this link: https://photobox-se.custhelp.com/app/contact_us/
We thank you so much for your review as we are constantly working to improve our service.
Sincerely,
Evelyn on Photobox :)
Awful A3 Layflat book. Horrible paper, bad print-dark and blurry.
The last book I ordered was absolutely awful! A3 Layflat with a new, absulutely horrible paper. Bad print, bad colors, dark and blurry. Not at least like the original photos.
The former paper was fine - I was very satisfied with that one but it's no longer possible to choose. I don't recommend anyone, the slightest interested in photography to choose a layflat-book with that awful paper.
The customer service was perfectly fine and very helpful and I got my money back. Thank you very much!
But PLEASE make it possible to order the earlier paper!!! The present one only fits in the bin!
And I will for sure use another company.
Reply from ICA Foto i samarbete med Photobox
Hi Margareta,
I am sorry that the book you received wasn't up to our standards, I can see that you've already received help with this and that a new book has been ordered, should there be any further issues with this one please let us know and we'll take a look at this again.
Thank you for your review as we're constantly working to improve our service.
Kind regards,
Robert
I am sorry that the book you received wasn't up to our standards, I can see that you've already received help with this and that a new book has been ordered, should there be any further issues with this one please let us know and we'll take a look at this again.
Thank you for your review as we're constantly working to improve our service.
Kind regards,
Robert
This is the 4 time I have written to…
This is the 4 time I have written to YOU, I logged in to the address that you left me and didn't find anything there, I am now sending you a number that I have found which is : 3816GBF please send me a refund DEFIANTLY NOT HAPPY.
Reply from ICA Foto i samarbete med Photobox
Hello,
I am really sorry this have happened to you. However it turns out that you are on the Swedish trustpilot site, so unfortunately I can not answer your request.
Please contact us via chat, email or phone 033 0808 4455 open Monday to Sunday from 9am to 7pm.
You will get to the contact information through the following link:
https://photobox-en.custhelp.com/app/contact_us
Kind regards,
Evelyn at Photobox
I am really sorry this have happened to you. However it turns out that you are on the Swedish trustpilot site, so unfortunately I can not answer your request.
Please contact us via chat, email or phone 033 0808 4455 open Monday to Sunday from 9am to 7pm.
You will get to the contact information through the following link:
https://photobox-en.custhelp.com/app/contact_us
Kind regards,
Evelyn at Photobox
Great result a little slow turn around…
Great result a little slow turn around time but very good product and very well packed #happy!
"Photobox" the very best online store…
"Photobox" the very best online store for creating photo books. I've made many albums for several years, so happy with the quality and the simple software, where you can create your very special album.. Outstanding customer service via chat, email or even phone.
Reply from ICA Foto i samarbete med Photobox
Hej Mirjam!
We are super happy to hear that you like our website and our amazing Customer service team ;)
We appreciate your feedback, as we are always looking to improve, and want to know that we are doing things right.
Thank you for taking your time to write us this positive review, and we hope to see you soon again!
Kind regards,
Frej at Photobox
We are super happy to hear that you like our website and our amazing Customer service team ;)
We appreciate your feedback, as we are always looking to improve, and want to know that we are doing things right.
Thank you for taking your time to write us this positive review, and we hope to see you soon again!
Kind regards,
Frej at Photobox
Good quality products
Liked the printing and product quality
Reply from ICA Foto i samarbete med Photobox
Hi Karishma,
We are happy to hear that you like our products!
We appreciate your feedback, as we always strive for the best product quality possible.
Thank you for taking your time to write us this positive review, and we hope to see you soon again on our website!
Kind regards,
Photobox
We are happy to hear that you like our products!
We appreciate your feedback, as we always strive for the best product quality possible.
Thank you for taking your time to write us this positive review, and we hope to see you soon again on our website!
Kind regards,
Photobox
Good quality and quick service
The delivery of the product was very quick and the product delivered was of high quality. The only disadvantage would be very high cost of the delivery, they charge 99 SEK to deliver a package, which is a bit too much. But when it comes to the web-site, service and quality of products I have no complains!
God service
God service även per telefon. Något komplicerad teknik.
Perfekt
Great quality and quick delivery!
Jättenöjd
Bra service!
Best customer experience
Photobox has the best customer support I have ever experienced. Thing usually go without problems, but whenever there was an issue customer service was more than ready to help.
Great!!!!
Fast delibery and good quality on the products!!!!
Spot on
SUPER Nöjd!!
Many choices, easy uploading from different sources and quick delivery
Many choices, easy uploading from different sources and quick delivery. Could be a bit cheeper for some items though.
very good and very fast service
I odered an album and it came fast and it is very good quality. Thanks
Can't be much buch better
Good service and exellent photos, a lot of products to choose between
First and excellent experience!
It was my first time to order photo goods on-line, so I had some doubts. But I was very satisfied with the result and of course will continue to order from PhotoBox. Highly recommend!
Very satisfied with the result!!
I ordered two photobooks and it was fun to make them even though SOME things were a bit hard to get at first, but mostly I enjoyed it!! And the end result was amazing!!