Private Internet Access Reviews

I did a lot of research on VPNs prior to selecting PIA, and I have zero regrets now, some 3 years later. PIA is by far the best options when it comes to functionality, design and price point. The market has become flooded with options, particularly heavily marketed options advertised on every podcast. But unlike all of those options PIA has focused on the user experience. Install is fast and easy, deciding which location/server to link to couldn't be more simple, and again, price wise, far, far better than most. No notes!

Date of experience: December 09, 2023

Split tunnel to use vpn with just specific apps, and not with regular/normal apps. Servers are great. Not using it for Netflix or other services

Date of experience: December 08, 2023

Easy to use, Fast, Great Features, Good Price. I have had 3 other VPNs in the past, each had some issue. but PIA has been exactly what I want in a VPN and I can confirm It Works!

Date of experience: December 10, 2023

Never had a problem using it. To be fair, I only use it to bypass ISP snooping and organizational site restrictions. I haven't tried any fancy features like kill switch. All I've done is choose a server and click connect. The interface is beautiful btw

Date of experience: November 28, 2023

used a few different VPN's and PIA is by far the best - it has a lovely GUI where a lot of vpn's don't have one at all for Linux. Top marks!

Date of experience: December 10, 2023

Solid VPN with many user friendly AND advanced connection options. Servers all over the world with fast speed. 10/10 also cheaper than many competitors

Date of experience: December 03, 2023

After my 6th year of using PIA VPN, I have watched this company grow into a VPN powerhouse. PIA has servers virtually everywhere there is a need for one. PIA also updates their apps regularly. I also have watched as this company had kept their word concerning their customers privacy, while refusing to release any logs when it was demanded of them to do so, and they didn't back down. Great company, Great prices.

Date of experience: November 26, 2023

Support is abysmal. There's no knowledge on what they're selling, and they can't stick to one story. There's nowhere on their website at this time, stating that you need a full PIA subscription to utilise a dedicated IP subscription (mine had 240+ days left on it - now wasted as I refused to buy another subscription to utilise something I already paid for). They have flat-out refused any compensation for the now unusable subscription and have blamed me for not understanding the product they have falsely advertised on their website. They also stated in our conversation that they have been previously made aware that their advertisement is misleading and are "looking at changing it" yet were still palming blame off onto the customers they deceived.

Date of experience: December 10, 2023

I've been a client for 10+ years and I love it. No speed drops, no limits, great price, no logs. There are hiccups here and there, but it's nothing you won't have with other providers. They also support WireGuard!

Date of experience: December 04, 2023

PIA VPN allows you to choose between 2 of the best protocols (OpenVPN and Wireguard)
I can also have a split tunnel for some apps (both on Windows and smartphone)
And automation controls

Date of experience: December 01, 2023

PIA has been a solid, stable, reliable, and trustworthy VPN service for me the past 8 years. The company has had some restuructering, having merged in 2019 with Kape Technologies, us end users, were a little worried about the strict No Logging Policies, and other personal security factors we had relied on. We had nothing to worry about, as PIA held the same security, reliability, and trustworthiness that we had grown to have faith in. PIA continues to be at the very top of VPN service around the globe. I am just a paying customer with no kickbacks or compensation for this review. I write this because the appreciation i have for the years of service i've had under the umbrella of this trustworthy service and look forward to its ongoing dedication to protecting us users. Thank you PIA

Date of experience: November 30, 2023

No problems, as I said before Trustpilot sent me on a wild goose chase to submit this review. I got a code in my email sent by Trustpilot, but could not get back to my review to enter it. So, yes, Trustpilot, and the horse you rode in on.

Date of experience: November 28, 2023

GOOGLE CONTINUOUSLY BLOCK THEIR IP ADDRESSES, NO MATTER WHAT REGION YOU SELECT. NO POINT GETTING STATIC IP, EXPENSIVE AND CAN BE TRACED.
PIA APP HAS ISSUES WITH SMART TV. THE APP BREAKS FREQUENTLY; VERY ANNOYING.

Date of experience: December 05, 2023

it hides who I am extremely well, it makes it harder for hackers & scammers to get to me, I just love it

Date of experience: December 05, 2023

I live in a censorship-stricken country, Iran, and this VPN has worked for me beyond expectation.

Date of experience: December 07, 2023

Works well. Used it across India and in another country without issues.

Date of experience: December 08, 2023

This VPN started off well, and I read some good reviews, so I went with it.

Around two months in, there was captcha after captcha, sometimes as many as 6 or 7 captchas, which soon became unworkable.

Their support team did try to help me through this and made many suggestions, but unfortunately, it was to no avail. We tried everything that was suggested (different countries, WireGuard, changing ports), but sadly, the captchas kept happening.

I am past my 30-day window, so unfortunately, no refund can be offered.

Their final reply was this - "Regarding the Captcha issue, the previous troubleshooting steps are what we can recommend right now; otherwise, try again at a later time."

I understand that they tried to help me and fault find out what was happening; unfortunately, that didn't help, so I switched to another VPN.

If one is thinking of trying PIA, from personal experience, I would not suggest going for the 2-year package, as I opted for the two years, and the issues started when I was past my 30-day refund period.

Admittedly, it was pretty good when it worked for those 2 months, but now, sadly, it serves little purpose, so I cancelled the "auto-renew" option and will just let it run out.

Date of experience: December 09, 2023

It is the most straightforward product to use and provides a secure connection.

Date of experience: December 05, 2023

PIA has been my go to VPN for many years. I've bought it at full price year after year, not matter how much I used it. It's extremely affordable, crazy simple to use, and powerful. Nothing but praise from me for this monumentally useful and incredible product.

Date of experience: November 21, 2023

I was looking for a decent, cheap VPN and PIA came up as one of the top choices. I'm not very savvy when it comes to setting up these things, but it was very simple and user-friendly to install and after a little playing around, it was up and working almost immediately. I highly recommend this product.

Date of experience: November 19, 2023