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Company details

  1. Radio Broadcaster
  2. Media Company
  3. News Service

Information provided by various external sources

Radio.com is a free broadcast and Internet radio platform owned by Entercom.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Too many commercials

Too many constantly repeating commercials. Seems almost as much commercial time as station time. If this weren’t bad enough they throw visual and video ads at you. If I want to listen to a station out of town I don’t wish to be inundated with nothing but local ads. Listen elsewhere.

October 31, 2020
Unprompted review
Rated 1 out of 5 stars

Good-bye Radio.com from a loyal user

Good-bye Radio.com from a loyal user. I have written three times in the past four months about the constant repeating of the same commercials over and over, every 15 minutes or more, for weeks and months on end. I literally hear them hundreds of times. Sure, someone reached out every time and wrote a nice note about wanting to fix it. Each time I provided my name, street address, phone number, the station I listen to and the times, as well as the specific commercials. But that was not enough, as they wanted the specific identifying number for my iPad. That sounds like handing over the keys to my device and a major security risk.

They must not want to take the time to listen to the station or fix the problem. So today I bought a portable AM radio on Amazon and will just listen that way.

In looking at other reviews I see a lot of frustrated users with technical challenges as well, who have received the same type of nice note but no action or resolution. Bad customer service and poor user experience = doomed business model.

July 26, 2020
Unprompted review

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