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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, highlighting their helpfulness and availability. Many people also appreciate the variety of games and the overall design of the website. Reviewers often mention fast deposits and withdrawals as a positive aspect of their experience. However, some people were dissatisfied with the payment process, reporting issues with withdrawals and accounts being closed without clear explanations. There are also mentions of unhelpful customer service experiences and concerns about the fairness of game outcomes.

What people talk about most

Payment

Customers had ambiguous experiences with payment. Many reviewers reported significant issues, such as... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers report negative experiences, citing issues... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express strong dissatisfaction, with... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the wide selection of games,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rakebit has friendly staff , always available. You can get your vip transfered and they probably have the best reward system including a no deposit daily wheel.. you can do missions for example do 3 d... See more

Company replied

Rated 4 out of 5 stars

very nice bonuses, no hidden fine print to screw you out of a bonus. what you see is what you get. very nice platform and UI and overall good customer service from Emily, havent tried withdrawals ye... See more

Company replied

Rated 3 out of 5 stars

I deposited for the first time on this site. I played 2 different games. I had a $220 bet on baccarat rejected. The funds were never returned to my account. Support was not helpful. Edit 10/28 pro... See more

Company replied

Rated 3 out of 5 stars

I was very impressed with rakebit. Loyal costumer. But I now have done a withdrawal but I can’t find the transaction and it doesn’t seem like it is going through. Am I getting scammed?? I would love f... See more

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Welcome to RakeBit — the new benchmark in the world of crypto casinos. RakeBit offers a unique cryptocurrency gaming experience that not only thrills but also ensures the highest level of comfort and security. Forget about lengthy verification processes. RakeBit operates exclusively with cryptocurrencies and does not require personal verification, allowing you to focus on your games and winnings without any extra hassles. Your funds and personal data are completely secure thanks to advanced encryption and protection technologies. RakeBit guarantees a high level of security for all players. We work exclusively with leading licensed game providers to ensure you enjoy only the best content. From classic slots to innovative table games, we have everything for the most discerning players. RakeBit offers not only exciting games but also generous bonuses that make your bets even more thrilling. Regular promotions and special offers help you get more from every game. Our specialists are always ready to assist you at any time of day or night. Our highly qualified support team ensures prompt resolution of any issues that may arise during your gaming experience. Becoming a VIP player at RakeBit means gaining access to exclusive benefits. Special bonuses, personalized service, and unique offers await you. The VIP experience at RakeBit is always a special privilege. Join us and discover a new level of crypto casinos with RakeBit!


Contact info

3.5

Average

TrustScore 3.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

First and last deposit on Rakebit

I deposited for the first time on this site. I played 2 different games. I had a $220 bet on baccarat rejected. The funds were never returned to my account. Support was not helpful.

Edit 10/28 problem has been resolved and funds were credited back to my account.

October 22, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hi Erik,

Thank you for bringing this to our attention, and we're very sorry to hear about this experience - that’s definitely not the impression we want to leave, especially on your first deposit with us.

In rare cases, a bet may fail due to a temporary connection or provider-side issue, and the amount can take a bit more time to correctly return to the player’s balance. Our team will need to manually review the game round to ensure the funds are properly credited back to you.

To proceed as quickly as possible, could you please confirm the following:

Estimated time and date of the rejected bet

Game provider and table (if possible)

Any round ID or screenshot (optional but helpful)

And send it to support@rakebit.com

We will immediately escalate this to our technical team for priority review and make sure you are updated as soon as we have confirmation from the game provider.

Again, we sincerely apologize for the inconvenience and thank you for your patience while we resolve this for you.

Kind regards,
Rakebit Team

Rated 1 out of 5 stars

Cash-Out Stuck

New user here. I switched from other casinos after losing and gave this site a try. I deposited $1,500 (no bonus claimed), bet on NBA, won $500+, and requested a $1,000 withdrawal. It’s been stuck for 5 hours with no payout. Very disappointing — avoid this platform.

October 23, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello Fezez,

Thank you for reaching out, and please accept our apologies for any inconvenience caused.

It’s always best to double-check the status of your request directly with our Support team. In some cases, additional time may be required due to internal verification or security review processes. This is done to ensure the safety of your account and the accuracy of all transactions.

Our Support agents will be able to provide you with the most up-to-date information and assist you further if any action is needed from your side.

Thank you for your understanding and patience - we truly appreciate it.

Kind regards,
Rakebit Casino

Rated 1 out of 5 stars

Got banned for their site for…

Got banned for their site for absoulutely nothing, just takeing some bonuses. Went to withdrawal and my account got suspended. Did not get back my deposit money. Withdrawals overall took alotof time. Veryvery bad experience. AVOID

October 10, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Reimo,

We’re sorry to hear about your experience. Our team takes all account issues seriously and strives to ensure fair treatment for all players. Account restrictions are applied in accordance with our terms and conditions, including bonus and wagering rules.

If you believe an error has occurred, please contact our support team directly so we can review your case and provide assistance. We value your feedback and are committed to resolving any concerns.

Kind regards,
Rakebit Team

Rated 1 out of 5 stars

Withdrawal

Make a withdrawal over two weeks still didn't see the money.Stay away

October 3, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello Hung Lam,

We’re very sorry to hear about your experience. Please be assured that we are a licensed and fair casino, and withdrawals are processed according to our established procedures. It sounds like there might have been a misunderstanding or delay.

We kindly recommend reaching out to our support team directly, so they can check your account and assist you with your withdrawal as quickly as possible.

Thank you for your patience and understanding.

Best regards,
Rakebit Team

Rated 1 out of 5 stars

My deposit has still not shown after 8

My deposit has still not shown after 8 days. I have contacted support on every platform available, yet I only receive the same repetitive and robotic replies without real help. This delay is unacceptable, and I urgently need a clear update and resolution regarding my funds.

September 21, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hi Alex Marten,

We’re really very sorry to hear about your experience. An 8-day delay is highly unusual and not the standard we strive for. It’s most likely that there has been some mistake or issue along the way.

Please reach out to our support team once more with your transaction details (date, amount, payment method) so that we can investigate this as a first priority. If the issue is on our side, rest assured it will be resolved as quickly as possible.

We appreciate your patience and want to make sure this is fixed promptly for you.

Best regards,
Rakebit Casino

Rated 5 out of 5 stars

Asked to give a review for free bonus

Cool dudes great games to play, I was asked to do this for 10 free spins. The bonus game failed to load so I was offered $2.
It's probably not that great 👍🏼

September 27, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hi Player,

Thank you for your feedback. We’re glad you enjoy the games, but we’d like to clarify that there must be some kind of misunderstanding - our support team never asks clients to post reviews in exchange for bonuses.

That said, we appreciate you taking the time to share your thoughts, and we’ll make sure your comments about the bonus game are passed along to the relevant team.

Best regards,
Rakebit Casino

Rated 1 out of 5 stars

Shocking casino low low rtp

Shocking casino low low rtp. Deposit after Deposit after Deposit. No win for the players all profits for the casino definitely not a fare casino very low low RTP

September 25, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hi Craig,

Thank you for sharing your feedback. We understand how frustrating it can feel when luck doesn’t go your way. Please note that we are a licensed and highly regulated operator. All of our games are provided by certified suppliers and audited by independent authorities to ensure fair play and compliance with strict RTP (Return to Player) standards.

It’s important to remember that outcomes are random and RTP is calculated over the long term, not individual sessions. While short-term results can vary significantly, every player has the same fair chance of winning.

We value your trust and are always available to answer any questions about how our games and regulatory processes work. If you’d like, please reach out to our support team directly so we can provide more details.

Best regards,
Rakebit Casino Team

Rated 1 out of 5 stars

Yes the negative reviews are accurate

Yes the negative reviews are accurate! I saw the so-called positives and said that there's no way they are tampering with the rtp on the slots but alas it's true. This is not coming from a sore loser im a true gambler so I went on there knowing I could lose. So anyway I went on there and tried several different slot providers (ones which I have used on many a site) and its ridiculous how the difference isn't even subtle but blatantly noticeable. I beg u please avoid these guys at all cost

September 16, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello Dennis Lee,

We are truly sorry to hear that you felt disappointed and that your gameplay did not meet expectations.

Please rest assured that all of our games are provided directly by certified third-party providers. This means we do not have the ability to alter or interfere with game outcomes or RTP. The results are generated and audited independently, in line with provider and regulatory standards.

That said, we completely understand how frustrating it can feel when results do not go your way, and we appreciate your concerns. If you could share your account details or session information with us (privately, not here), we will gladly review your gameplay history and confirm everything for your peace of mind.

Our goal is always to provide a fair and enjoyable experience, and your feedback helps us improve. Please feel free to reply directly to this email or contact our support team.

Thank you again for reaching out. We hope to have the opportunity to regain your trust.

Best regards,
Rakebit Team

Rated 1 out of 5 stars

CONFISCATION OF WINNINGS

ATTENTION: NOT RECOMMENDED. DANGEROUS. RATING IS OVERHEAD. CONFISCATION OF WINNINGS
My story: I made a deposit. Lost. Two weeks later I made another deposit. Won. My account was limited in bet amount to $0.1. They confiscated my winnings. They returned my first deposit and my last one. In total, my last winnings matched my first deposit.
I bet on the sport that they quote. I bet during the break and at the end of the third quarter. The quotes matched with all the companies. There were no controversial situations. Everything is fair! The company is bad. I do not recommend playing here.

September 10, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello Dzmitry VA,

Thank you for sharing your concerns. We understand how upsetting it can be to feel that your winnings were unfairly withheld, and we take feedback like this very seriously.

However please note that account restrictions or confiscations are only applied in cases where our team detects a potential breach of our Terms & Conditions. Though we cannot provide specific details or confirm the reason for your case without verifying your account.

To review this matter properly, we kindly ask you to contact our support team directly and provide your registered username or email address. This will allow us to check your account in detail and give you a clear explanation.

Our goal is always to ensure fairness and transparency, and we will gladly investigate this situation once we have your account information.

Thank you for bringing this to our attention. We look forward to resolving this matter for you.

Warm regards,
Rakebit Casino

Rated 1 out of 5 stars

worst scam site ever

worst scam site ever. I deposited funds and it never arrived and the team doing complete nothing about it.

September 16, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello dani “MicAbuser” thompson,

We are truly sorry to hear about your deposit not arriving and for any frustration this has caused you.

Please be assured that we take such matters very seriously. While deposits are usually processed instantly, in rare cases there can be delays depending on the payment provider. To help us investigate, could you kindly provide us with the following details via support@rakebit.com

- Your registered username or email address
- The deposit amount and currency
- The transaction ID or confirmation screenshot (if available)

With this information, our team will be able to track the payment and update you as quickly as possible.

We truly value your trust and will do everything we can to resolve this issue for you.

Best regards,
Rakebit Casino

Rated 1 out of 5 stars

For not giving my winnings ..rakebit blocked my account for no reason

I deposited to take a freebet..luckily i own the freebet..i was really happy for my winnings 200 usdt..i already did 1x wager in sports ..but after few hours i saw my account blocked..that was my only account..then i got a mail from rakebit..saying random things..i had no idea ...what are they saying..then i understand i got scammed by rakebit..my username is - asadgtr

September 13, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Hello Asad,

We understand how disappointing it must feel to have your account blocked, especially after winning, and we want to provide clarity.

After reviewing your case, we noticed that your account activity was found to be in violation of our Terms & Conditions. For security and privacy reasons, we cannot provide detailed information in a public space.

However we ask you to contact our support team directly for more details.

Please rest assured that we take such matters very seriously, and our priority is always to ensure fair play and compliance with our policies.

We appreciate your understanding and look forward to assisting you further.

Best regards,
Rakebit Casino

Rated 5 out of 5 stars

perfect

very good casino and fast personal support by bob.

September 9, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear brrkk,

Thank you for sharing your feedback with us. We are delighted to hear that you found our casino experience satisfying and that Bob was able to provide fast and effective support. Our team always aims to offer prompt assistance so that players can enjoy a smooth and enjoyable gaming experience.

We truly appreciate your kind words and hope that your future sessions continue to be just as seamless and rewarding.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

It's a good casino

It's a good casino
It's a good casino. Nice site design and easy navigation. A large number of slots to play, as there are live games and sports betting.

September 2, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Dmytro Shapovalov,

Thank you for your kind feedback. We are delighted to hear that you appreciate our site’s design and find navigation intuitive. Offering a wide variety of slots, live games, and sports betting options is central to our goal of creating an enjoyable and versatile experience for all players.

We truly value your support and hope your future visits continue to be fun and rewarding. Our team is always available should you need any assistance.

Best regards,
Rakebit Casino Team

Rated 1 out of 5 stars

This company is a pure scam

This company is a pure scam, do not listen to the 5 star reviews as they are paid for! everything worked fine deposited 2k in several deposits when I went to withdraw stayed on pending for ages with the option to cancel, they are praying on vulnerable and will not pay you out if you win, I also found the servers was very laggy the 2nd time ran and just kicking me out once I've put down a bet. DONT LOSE YOUR MONEY HERE!

August 31, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Chris,

We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We take all feedback seriously and are committed to providing a fair and transparent service for all our customers.

Please be assured that we do not pay for reviews—positive feedback comes from real users who have had positive experiences with our platform. That said, we understand your frustration and would like to investigate the issues you mentioned, particularly around your withdrawal and the performance of the platform.

Could you please contact our support team with your account details so we can look into this further? We aim to resolve all concerns as quickly and fairly as possible.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

Fantastic casino

Fantastic casino, really good fame selection is great, almost all my favorites. Payments are fast for both deposits and withdrawals. Bonuses are pretty decent and you get a few of them! Lastly support staff are always available and really helpful, Henry in particular!

September 1, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Char Wilson,

We are delighted to hear such positive feedback from you! It’s wonderful that our game selection includes nearly all of your favorites and that both deposits and withdrawals are fast and smooth. We’re also pleased to hear that you find our bonuses rewarding and that our support team, especially Henry, has been consistently helpful.

Thank you again for taking the time to share your experience.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

Great casino with lots of rewards

Great casino with lots of rewards.

Fast withdrawals!

August 30, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Andy Burrows,

We are thrilled to hear that you are enjoying our casino and appreciate the rewards we offer. It’s also wonderful to know that you find our withdrawal process fast and reliable. Feedback like yours encourages our team to continue providing a seamless and rewarding experience for all players.

Thank you again for your kind words. We look forward to offering you many more exciting rewards and smooth gaming experiences in the future.

Best regards,
Rakebit Casino Team

Rated 1 out of 5 stars

Betaling aanvragen, account gesloten

First deposit and no problems. Second deposit with bonus and wagering requirement. After requesting a payout, I received an email stating my account was closed and I wouldn't receive a payout. I had previously indicated that there was already an account at this address, and that wasn't a problem because I had already provided it. I contacted support, and they told me there were multiple reasons but wouldn't tell me which one. I insisted on knowing which rule I had broken, but they refused to answer. I've read this here before, and it seems like a specific approach: blocking the account without giving a reason.

August 28, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Huizingh,

Thank you for sharing your experience, and we’re truly sorry to hear about the frustration you've encountered.

We understand how concerning it is to have your account closed without a clear explanation, especially after meeting wagering requirements and requesting a payout. Please be assured that account closures are never taken lightly and are only carried out after a thorough review, usually in line with our Terms and Conditions, which are designed to ensure a fair and secure gaming environment for all users.

We want to resolve this matter as transparently as possible. While we may be limited in what we can share publicly due to privacy and security reasons, we encourage you to reach out to our support team again and include your account ID or email address used to register. We will prioritize a detailed review and do our best to provide more clarity where possible.

We appreciate your feedback and the opportunity to make things right.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

GOOD CASINO!

August 27, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Arturas Sliachta,

We greatly appreciate your positive feedback and are delighted to hear that you are enjoying your experience. Our team continuously strives to provide an engaging, seamless, and enjoyable platform for all players, from game selection to customer support.

It is always encouraging to know that our efforts make a difference, and we hope you continue to have many rewarding and entertaining sessions with us.

Thank you again for sharing your thoughts.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

Love the graphics bonuses still haven’t…

Love the graphics bonuses still haven’t cashed out yet or had any luck claiming all my bonuses it will be nice too have No deposit bonuses for vip

August 24, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Ali,

Thank you for sharing your feedback and for enjoying the graphics and overall experience on our platform.

We take note of your comments regarding bonuses. If you are interested in any specific bonuses or offers, please don’t hesitate to reach out directly to your VIP manager, who will be happy to assist you.

Best regards,
Rakebit Casino Team

Rated 5 out of 5 stars

One of the best out there 10/10

August 24, 2025
Unprompted review
Rakebit logo

Reply from Rakebit

Dear Sam,

Thank you for sharing your thoughts with us. We are delighted to hear that you consider our casino among the best and that your experience has been so positive. Feedback like yours motivates us to continue improving and providing engaging and reliable gaming experiences for all our players.

We look forward to welcoming you back for many more enjoyable sessions.

Best regards,
Rakebit Casino Team

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