Collard Group  Reviews 3,925

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many appreciate the efficient delivery and collection services, noting that orders often arrive earlier than expected and are handled with care. Reviewers also find the pricing to be fair, and the overall ordering process is described as smooth and hassle-free. However, some customers experienced issues with delivery and collection, reporting that skips were not delivered or picked up as scheduled, sometimes without prior notification. A few people also mentioned encountering unhelpful or rude staff members, and in one instance, concerns were raised regarding a driver's conduct.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and helpfulness.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness and professionalism.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the punctuality of both... See more

Price

Users describe positive interactions with price, consistently finding it reasonable and fair. Many reviewers... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found it quick and easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a 6 yard skip for general waste, it was delivered early in the morning a couple of days earlier then expected which was great as could get on with clearing the big pile waste I had to get ri... See more

Rated 5 out of 5 stars

i hired a skip from you this week the man who delivered the skip was brilliant someone had parked a car by my gates before i could block it off he did a great job getting it on my drive so thank you.... See more

Rated 5 out of 5 stars

Once again the collard team completed this job to perfection. I only ordered the skip for a few days as needed it in and out quick, once ordered online I had a call from the office to confirm the shor... See more

Rated 5 out of 5 stars

They were very effective in the delivery of the skip, which required no involvement from me. Also, the process to get an extension was made really smooth as the Team rung me days before the original c... See more


Company details

  1. Garbage Collection Service
  2. Aggregate Supplier
  3. Demolition Contractor
  4. Earthworks Company
  5. Ready Mix Concrete Supplier

Written by the company

The Collard Group is of one of the largest and most influential privately owned demolition contractors in the UK and waste management businesses in the south of England. Every year, we re-invest substantially in our infrastructure, plant, training and equipment to ensure we keep growing and innovating. WHAT WE DO - Demolish buildings and remediate sites for redevelopment - Collect waste from construction and demolition sites, commercial clients and domestic customers - Recycle waste and make it useful again - Create and deliver recycled aggregates and ready mix concrete


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently Good

It's very straight forward, they deliver a skip on the day arranged and they collect it on the day arranged.
The drivers and friendly and efficient.

March 26, 2026
Rated 5 out of 5 stars

The company staff on the phone at…

The company staff on the phone at Cardiff Road were polite & helpful.The driver was very pleasant and informative. The skip was also delivered in a brand new clean truck. A good experience on dealing with Collards overall. Will definitely use them again.

May 1, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look