Our Dext managers, Kyle and Charmaine, make the experience of using Dext so easy. We find they are always proactive in providing recommendations and truly care about our business. They reply to email... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
DEXT has been a game-changer for our team. Streamlining our credit card, petty cash reconciliation process, making our workflow far more efficient and less time-consuming. The connection between... See more
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We have been using DEXT for a few years and find it saves an enourmous amount of time processing invoices and statements. When we changed the email address we did have an issue which was quickly reso... See more
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Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and... See more
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Company details
About Dext
Written by the company
Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.
Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.
Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.
Contact info
Unit 1.2 Techspace Shoreditch, 25 Luke Street, EC2A 4DS, London, United Kingdom
- +44 (0)203 699 5005
- support@dext.com
- dext.com
4.7
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Dext is a great tool with my business…
Dext is a great tool with my business account keeping , its very simple to use , Dext has freed up valuable hours of my business time.
June 8, 2026
Unprompted review
Kyle Hughes has supported me during our Dext journey
Kyle Hughes has supported me during our Dext implementation, helping ensure the process has progressed smoothly and that we’ve been able to make effective use of the system.
Key Areas of Contribution
• Provided guidance on onboarding and setup of Dext
• Helped address queries as they arose during implementation
• Supported troubleshooting and resolving issues
• Assisted with understanding how to use key features effectively
His involvement has helped maintain momentum in the implementation and has contributed to improving our confidence in using Dext within our workflows.
Kyle has been responsive and approachable when support has been needed, which has made collaboration straightforward.
Overall, his support has been valuable during the rollout of Dext and has helped us move towards a more efficient process.
April 1, 2026
Unprompted review
Reply from Dext
Thank you, Steve! Implementations can have their tricky moments, so it's great to hear things progressed well. Kyle genuinely cares about the people he works with, and your feedback will mean a lot to him. Wishing you and the team continued success with Dext!
Valuable for MTD and data capture
Dext has been a valuable tool for our practice, providing efficient and reliable data capture and strong support for our MTD requirements. The platform integrates well with our existing systems and helps streamline our bookkeeping processes. Kyle Hughes was particularly proactive and supportive, engaging with us early in our MTD journey and ensuring we were well prepared. His guidance and responsiveness made the transition smooth and gave us confidence in using Dext effectively.
June 1, 2026
Unprompted review
Reply from Dext
Thank you for the great review! MTD can feel daunting at first, so we're glad the experience felt smooth and well-supported. Kyle will be thrilled to hear this, we'll make sure he knows.
Expenses Done Easy
Expenses, over a period of many years, have on occasion been painful. This app is just so easy to use and it does all of the work for you from a photograph on your phone- no more faded, lost or damaged receipts. Highly recommended.
May 29, 2026
Unprompted review
Reply from Dext
Thanks for your review. We’re glad to hear the app has made managing expenses easier and helped take the hassle out of keeping track of receipts.
We really appreciate the recommendation.
Incredible customer service
Our Dext managers, Kyle and Charmaine, make the experience of using Dext so easy. We find they are always proactive in providing recommendations and truly care about our business. They reply to emails fast and are happy to pick up the phone if needed.
May 28, 2026
Unprompted review
Reply from Dext
Thank you, Chelsey! Reviews like yours mean a lot to the team, and we’ll be sure to pass this along to Kyle and Charmaine directly. Knowing that their proactive approach and quick responses are making Dext easier to use for your business is exactly the kind of partnership we aim for.
Some great software to save time…
Some great software to save time inputting invoices from suppliers & contractors, receipts for credit card expenses all in one place. It's very simple and easy to use, saves me at least a day a month.
May 19, 2026
Unprompted review
Reply from Dext
Thank you for taking the time to share this. Helping you manage invoices, supplier documents, contractor invoices, and credit card receipts more easily is exactly the kind of difference we want Dext to make. Knowing it keeps everything in one place and gives you back a day each month means a lot.
Use DEXT for a number of clients
Use DEXT for a number of clients, and it works great. Moreover, when you need support it is there. Well done DEXT Team.
May 15, 2026
Unprompted review
Reply from Dext
Thank you for taking the time to share this. Knowing that Dext is working well across multiple clients and that our team is there when you need support means a lot.
Received a quick response and problem…
Received a quick response and problem resolved. Thank you
May 13, 2026
Unprompted review
Reply from Dext
Thank you for taking the time to leave a review. It’s good to know your issue was resolved quickly, and we appreciate you sharing your experience.
I got the instant response and…
I got the instant response and assistance for my query. So I really appreciate this from Dext team.
May 13, 2026
Unprompted review
Reply from Dext
Thank you for sharing this. We’re pleased the team could respond quickly and help with your query. If anything else comes up, please feel free to reach out.
Reliable Dext Support Team
The Dext Support Team has always been a great help to us whenever we need assistance with items we don’t have access to or are unable to action ourselves (such as updating account Owners in the Users list).
May 11, 2026
Unprompted review
Reply from Dext
Thank you for the lovely review! Our support team is always happy to help - don't hesitate to get in touch whenever you need us.
Since having Yasmin and Grace as our…
Since having Yasmin and Grace as our contacts at Dext, we have thoroughly enjoyed using Dext. The support they provide has been excellent, and we now feel much more confident and supported when using the platform.
Their responsiveness and punctuality have been outstanding, and nothing ever seems too much trouble. Both Yasmin and Grace are always professional, helpful, and quick to assist whenever needed.
It has been a pleasure working with them, and we truly appreciate the high level of service and support they continue to provide.
May 12, 2026
Unprompted review
Reply from Dext
Thank you for taking the time to share this, Kayleigh. It means a lot to hear how much of a difference Yasmin and Grace have made to your experience with Dext.
We’ll be sure to pass your feedback on to them. They’ll be pleased to know their support has helped you feel more confident using the platform.
We truly appreciate your continued trust in Dext.
always quick and helpful support from Yasmin and Grace !
always quick and helpful support
May 11, 2026
Unprompted review
Reply from Dext
Thank you for sharing this. Yasmin and Grace will be pleased to know their support has made such a positive impression. We’re grateful for your continued trust in us.
Great customer service
Fantastic customer service, and very reliable robust app!
May 8, 2026
Unprompted review
Reply from Dext
Thank you for recognising our support team. We truly appreciate you taking the time to share this.
Great support!
I'm working on a technical solution to integrate with Dext. I had some questions and submitted a query request. I received an extremely prompt and comprehensive response that will enable me to move forward with confidence. Thanks to the support team at Dext for their high professionalism!
May 6, 2026
Unprompted review
Reply from Dext
Thank you for your kind words. We’re pleased our support team could give you the guidance you needed. Please feel free to get in touch any time you need assistance, we’re always happy to help.
DEXT easy use
a quick pic of your receipt with your mobile device, saves a pic of receipt, in case you ever lose it. Creates an automatic expense report in proper order, no rustling around looking for missed dates. Categories for expense description, with space for additional notes. Send expense report to selected supervisor for approval from mobile devise or computer. Boom! done just like that. i find it very easy to use.
May 5, 2026
Unprompted review
Reply from Dext
Thank you for the thoughtful review. We’re really glad to hear Dext is making expense management simpler and saving you time. We appreciate your support!
Vince made the experience great
Vince made the experience great. H His fast responses with concise and clear instructions on how to amend the issue were invaluable.
May 1, 2026
Unprompted review
Reply from Dext
Thanks for taking the time to leave a review, Adam.
Great to hear Vince was able to help so effectively with clear and quick guidance. We’ll pass your feedback on to him.
Total game changer
OMG! This is an unbelievable piece of software. Saves so much time!
April 29, 2026
Unprompted review
Reply from Dext
Thank you so much for the fantastic review. We’re thrilled to hear Dext is helping you save time and making such a positive difference to your workflow. Your feedback means a lot to us.
Easy to setup
Easy to setup, clients have no problem in using the app and no waiting for paperwork to be delivered
April 27, 2026
Unprompted review
Reply from Dext
Thank you for taking the time to leave a review. We’re really pleased the app has made things simpler in your practice, and we appreciate your continued support.
Great and prompt customer support
April 24, 2026
Unprompted review
Reply from Dext
Thank you for your kind words. We are really pleased to hear you had a great experience with our Support team. If you ever need help, please don’t hesitate to get in touch. We’re always happy to help.
Reply from Dext
Thank you for sharing. We’re really glad the team was able to help. Please feel free to reach out if you need any further assistance.
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