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Red Sightseeing Reviews 119

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TrustScore 4.5 out of 5

4.4

Sightseeing Tour Agency
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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and positive attitudes, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and overall smooth experience, including well-organized tours and great onboard service. Reviewers also enjoyed the user experience, finding the tours relaxing, informative, and a great way to see the city. However, some customers were dissatisfied with the audio guides, noting a lack of information about landmarks and repetitive music. A few people also experienced issues with bus drivers, citing poor attitudes and inconsistent stopping practices, which led to confusion and inconvenience. Additionally, some customers reported being left on a hot bus without air conditioning or communication, and receiving conflicting information regarding shuttle departure times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service. Many customers praise the friendly and accommodating staff... See more

Location

People report ambiguous experiences with location. Many customers found the tours offered a great way to see... See more

User experience

Reviewers highlight positive aspects of the user experience. Customers describe it as a great and memorable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The pizza cruise was beautiful and delightful. Our server, Sofia, was especially wonderful. Her hospitality skills are unmatched! The cruise was not guided by audio, but the sights were so engaging, w... See more

Rated 5 out of 5 stars

I thoroughly enjoyed this cruise. I originally booked the day before but I missed it so I decided to rebook for the next day especially as it was my last day in Stockholm and I'm happy I did. I got... See more

Rated 5 out of 5 stars

Great service onboard by Zulema and Luce who were very friendly and accommodating. Unfortunately the pizza was cold maybe because it was delayed by half an hour but at least they gave us free ice crea... See more

Rated 5 out of 5 stars

I absolutely loved the experience even though i had some trouble with sea sickness and even then they offered me help with lemon and water, everyone was super kind and extremely welcoming. If I go the... See more

Company details

  1. Sightseeing Tour Agency
  2. Boat Tour Agency
  3. Bus Tour Agency
  4. Cruise Travel Agency
  5. Tourist Attraction

Written by the company

Don’t miss a thing! Go sightseeing with the Hop-on Hop-off buses and boats from Red Sightseeing. We offer Hop-on Hop-off tours in seven different European cities!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really good for the price

The pizza tour in the evening is perfect to enjoy Stockholms archipielago in the summer time. Really nice service, Edith and Luce were really nice to us. The tour is 2h so it is enough time to relax and eat.

June 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Very friendly

Very friendly. Good speaking English and German. Helpful

The persons who worked at the Station Harbour are Andrea, Sofia, Charlie, Eniko, Johanna, Geral and Zaid

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic tour and guide on the bus

We had a fantastic guide on the bus. Charlotte, who is from Germany provided interesting and additional comments about many of the sights on the trip. She is well informed and it was a pleasure to have her on the tour.

June 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Kalid

Kalid, great service, really helpfull, smalltalking, he was calm even though it was busy, overview. Just great. I’ll recommend hil when u go and buy tickets😎

May 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing!

The Tour guide was very friendly and he has a lot of information about the Story of the Stockholm. Really nice experience, highly recommend if you want to know a little bit more about the story of the city!

April 10, 2025
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Rated 1 out of 5 stars

I was charged twice

I was charged twice, tried to sort it on the day but was brushed off.
I have exchanged many emails, trying to get a refund, but too many obstacles have been put in my way.
The journey around Stockholm was uncomfortable and the commentary uninspiring.

October 7, 2024
Unprompted review
Rated 4 out of 5 stars

Nice sights and saved by Benny

Started a little rocky as we had a rough time getting our ticket code through our booking service (which is not Red Sightseeing's fault). Thank you to Benny who helped us on our way to our hop on hop off bus. Went through all major sites with ease. Only thing I would change are the seats and maybe a little more historical audio on the way from the Viking Line.

October 6, 2024
Unprompted review

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