I used an AI tool to help me develop a plan to troubleshoot my car. It recommended some software, with RepairSurge being one of them. It looked like a good option, so I purchased. I was a bit skeptica... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Manuals were for late model toyotas . Toyota no longer produces a PDF or a printed workshop manual you have to purchase a subscription through their TIS service. If you’ve ever tried to use this serv... See more
Overall, great information for the car I needed. They actually had a manual, which was very, very hard to find! Navigating it can be a little tricky, hence four stars, but once you figure it out, i... See more
I am disappointed that the service doesn’t include use of repair manuals… which is why I bought the service. I wanted to see all the parts, which is something that I can see when I search them anyways... See more
Company replied
Company details
Written by the company
Repair Surge provides automotive service and repair information covering over 10,000 vehicle models. Repair shops and vehicle owners turn to the online manuals from Repair Surge for the accurate, factory-derived information they count on.
Contact info
United States
- support@repairsurge.com
- repairsurge.com
4.1
Great
397 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got a manual for my 2019 tahoe and it…
I got a manual for my 2019 tahoe and it was easy to get where ever you want to go in the manual. I had a lower control arm that was going out so the manual showed me what had to come off to get the control arm off. I will for sure keep paying my yearly subscription. Thanks for all the diagrams and knowledge.
December 27, 2025
Unprompted review
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My car issue
I was very surprised to see so much useful information that help me to troubleshoot an electrical issue that I was able to resolve.
December 23, 2025
Unprompted review
The navigation is a little quirky to find information
The navigation is a little quirky to learn. Not quite enough step be step diagrams. However, pretty good buy for the price.
December 22, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. We're always working to improve our product. If you take a moment and contact us at support@repairsurge.com, we'll be glad to look into this further! In some rare cases, it has to do with the information that's available for a specific vehicle model. Overall, we're glad that you're happy with the value you received. Please don't hesitate to get in touch if we can be of any further assistance!
Excellent experience they explain…
Excellent experience they explain everything clearly
December 19, 2025
Unprompted review
I very much appreciate the thoroughness…
I very much appreciate the thoroughness of the information supplied (Wiring Diagrams, TSB's, Maintenance Schedules, Parts, etc...). I will continue to use your services in the future.
December 4, 2025
Unprompted review
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Clear and well labelled
2 weeks I was looking for correct wiring diagramm for my Jaguar and finaly foud here by "Repair Surge"!
It is clear and well labelled!
Thanks a lot for that!
December 22, 2025
Unprompted review
9802266789
Easy to order. Not hard to navigate thru the manual. Let you know when I dig into that 2011 Raptor. Must admit. Only site to offer Ford Raptor manual. Happy happy happy!
December 15, 2025
Unprompted review
Not worth the money
There was no illustration or any information that I could find about my vehicles block heater. A search only revealed that there was a recall and nothing else
December 13, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. It's too bad we didn't get a chance to resolve this for you. If you ever have an issue, you can just contact support@repairsurge.com. We'll get it taken care of! Sometimes it's only a matter of locating the information. In rare cases when we don't have it, we make it right for the customer (including a full refund if needed). We'd still be happy to look into this if given the chance. Please feel free to reach out anytime! Thank you.
No wiring diagrams
Advertising indicated wiring diagrams. Signed up and they are not available.
December 10, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this message. If you haven't done so already, please contact us at support@repairsurge.com so we can look into this. We can assist with locating the wiring diagrams for your vehicle, or if we don't have them, we'll certainly resolve that for you! In rare cases when our information is lacking for a specific model, we take responsibility and make it right for the customer. That includes a full refund if necessary. We hope you'll get in touch and give us the opportunity to address your issue! Thank you.
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having detailed information at your…
having detailed information at your fingertips is essential. they no longer make Chilton's manuals or Hanes manuals and this repair surge is just a click away.
July 11, 2025
Unprompted review
I don't know
I don't know, is it just me or does it seem like an awful lot is missing?
November 29, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. Please contact us at support@repairsurge.com and we'll be glad to look into this! It might just be a matter of locating the information (we can help with that). In rare cases there can be an issue with the information we have for your specific vehicle model. In those cases, we take responsibility and make it right for the customer. That includes a full refund if needed. Please contact us so we can investigate this and get it resolved for you! Thank you and we hope to hear from you soon.
Very illustrative photos
Very illustrative photos. Very detailed description. Very good.
November 20, 2025
Unprompted review
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I used an AI tool to help me develop a plan…
I used an AI tool to help me develop a plan to troubleshoot my car. It recommended some software, with RepairSurge being one of them. It looked like a good option, so I purchased. I was a bit skeptical about it at first, but found it to be a great resource. It helps to fill some knowledge gaps, and can be easily accessed. Feeling fairly satisfied with my purchase, I know as time goes on it will be a welcome resource. Thank you, Steve.
November 7, 2025
Unprompted review
On manual usage …
Well I was contacted by owner and had brief discussion with him so he explained why things are and with the information network out here all things are not available and he was very helpful and I thank him for that
November 4, 2025
Unprompted review
In my opinion it’s not worth I…
In my opinion it’s not worth I literally found nothing helpful .
November 1, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. Based on the name you provided to Trustpilot, we located you in our system. We found that you contacted support on Saturday (six days ago). Our agent replied to you in less than ten minutes. The agent offered to assist with locating any information, or to provide a full refund if we don't have it. We've received no further response from you since that time. Please contact us back at support@repairsurge.com so we can get this resolved for you. Thank you, and we hope to hear from you soon.
Nice app for maintaing tge car and parts
November 2, 2025
Unprompted review
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hard to find service info for toyota…
hard to find service info for toyota bam done will use this service again
October 31, 2025
Unprompted review
difficult to use
difficult to use. no overview drawings. difficult to locate parts. poor search engine.
November 1, 2025
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. Have you tried contacting us about the issue? No support messages are matching the name you provided to Trustpilot. It sounds like our information may have been lacking for your specific vehicle model. We're truly sorry if that's the case. Our coverage for most vehicles is very good, but in rare cases there can be issues. When that happens, we make it right for the customer. Sometimes it's just a matter of providing some assistance in using the product. Either way, we definitely want to get this resolved for you. Please contact us at support@repairsurge.com so we can investigate, and a full refund will be issued if necessary. Thank you and we hope to hear from you soon.
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