Republic of Cats Reviews 1,817

Left outside my house by yodel when I was at work, even though I did not consent to this. Emailed republic of cats, they can see it was left outside from the photo taken by yodel but have done nothing so far. Very upset about this and waiting to see if they will replace or refund but no reply to last email two days ago.

Date of experience: August 03, 2025

I received a taster box today and cats loved it and the packaging is excellent . And the customer service is also very good I highly recommend these

Date of experience: August 01, 2025

Great product and friendly and efficient staff available to help with any queries or changes in subscription

Date of experience: August 02, 2025

Customer service is ridiculously slow, when I finally get a response they haven’t even bothered to respond to all my issues instead I get what seems like a pre prepared generic template.

I’m surprised some reviewers have mentioned good customer service, either I’ve been unlucky or they’ve been written by someone at the company. It’s genuinely the worst experience I’ve had with a subscription Cat food company.

Date of experience: August 01, 2025

We have just restarted our subscription again, and they were very happy to have us back and were so very helpful with all the little questions and queries we had. We have always been treated with kindness and find them to be a very friendly group of people. They are always very willing to go to the extra mile.

Date of experience: August 01, 2025

Empty 🥣 now , my cat Poppy finishes her food now ! No more leftovers!!

Date of experience: July 31, 2025

The communication from this Company is excellent. Their personalised messages and complete service makes you feel like a valued customer. The quality of their products is superior to any others we have tried and our cat enjoys his selection. The variety is good too. The cat has benefitted in terms of general well being and coat has improved enormously with very little occurrence of fur balls.

Date of experience: July 28, 2025

I was really excited to subscribe to Republic of Cats after my cat loved the taster box. I spent a lot of time carefully rating her preferences and customising the monthly box so she would get the variety she needs. She’s a very picky eater and doesn’t do well with repetition.

The website makes a big deal about tailoring your cat’s meals, letting you select more or less of certain flavours, which I made sure to do. But when my first full order arrived, it was completely wrong. They ignored the selections I made and sent only three flavours.

It feels like the whole personalisation feature is just a marketing gimmick. It doesn’t look like the boxes are actually curated based on what customers choose, which is really disappointing.

I’ve contacted them to fix this, as my cat isn’t happy and will quickly get bored with such limited variety.

Update: Support admitted that boxes aren’t actually customised - they just send sleeves of 5, so your selections don’t really matter. The personalisation is basically pointless, and I was offered 15% off, which doesn’t fix the issue. Really disappointing.

Date of experience: July 26, 2025

We've had cats for over 40years and we've always fed them with different brands of cat food.I wouldn't like to say how much wastage there was.This is the 2nd month we've had from ROC our cats love their food and nil wastage.Both our cats love this food.We wer're out of food and we gave them a pouch of old food,they didn't touch this !!!This speaks volumes for 5* food,sent by courier and packaged for each cat,no going backwards now.Just brilliant,cats are very happy .

Date of experience: July 26, 2025

I think republic of cats is brilliant my cat is old now amd needs better food and things for her tummy and they are the best she loves her morning and night wet food amd grazes during the day on her dry food with her portion size done for me it's so easy to keep her full and happy and her coat is shiny and she is enjoying her later years they are a great company and make ordering her food just how she likes it fun and easy and I even got a cute toy for her they really are great at what they do

Date of experience: July 18, 2025

Customer services answered my query quickly and clearly. Shipping was super fast. Thank you.

Date of experience: July 16, 2025

Lovely people & great service and obviously the food of choice for my Tilly.

Date of experience: June 30, 2025

My 2 cats have been subscribers for over a year. Previously very fussy eaters they love Republic of cats food and are thriving on it. Customer service is great and the website easy to navigate if an order needs tweaking. Highly recommend.

Date of experience: July 10, 2025

I have been ordering their food since few years. My both cats love their selections and the customer service is brilliant:) You can adjust amounts of the dry and wet as you wish which makes the subscription very accessible. I currently use two different brands chosen by my cats:)

Date of experience: July 05, 2025

Our 4 cats seem to love the food they get from Republic of Cats. They muster around our back door when they known its time eat. Never much left behind. The delivery saves me a load of time and effort too.

Date of experience: July 01, 2025

I needed to temporarily amend the next monthly order and could find no way of doing this. Ronnie was very helpful and resolved the position and also gave advice on how to revert to the regular order once the amended one has been delivered - and, further, that if I didn't manage to revert to original order status, to email and (again) the amendment would be made for me.
In summary, my cat loves the food and I love the customer support - a joy to deal with this company and its members.

Date of experience: June 27, 2025

Perfect customer service
(for me)
Perfect food
(for Kitty)

We are very happy - thank you!

Date of experience: June 26, 2025

Great company. Real people (and their cats)
They use tins which recycle which is why I use them but the ginger boy loves the food too so a bonus! I’ve used them for years and think they are amazing. Thank you

Date of experience: June 27, 2025

After moving home, my cat, Midknight, started having some digestion issues. I noticed blood in his poo and he was struggling to use the litter box properly. I was really worried, so I decided to try Republic of Cats after hearing good things and ordered the taster box to start.
The difference has been incredible. Gradually introducing him to the food made a big difference, and now he’s doing so much better. His digestion has improved significantly, there's no more blood in his poo, and he just seems happier and healthier overall.
Bonus points for the adorable free catnip starfish toy we got with our first full order. Midknight loves it and has been playing with it non-stop since I gave it to him.
Thank you, Republic of Cats, for helping my baby boy feel good again. Highly recommend for anyone dealing with sensitive tummies or digestive issues in their cats!

Date of experience: June 25, 2025

Great products, regular offers to make affordable too. Recently missed the email to delay by box and customer service were great at fixing this. Very happy with the products and customer service. Thank you

Date of experience: June 24, 2025