The effectiveness of the staff was the great. The fast online process was great. The same day deposit was very timely. The much appreciated/needed convenient early payoff is a blessing to those of us... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
Brittney was the most helpful and patient Customer Service Agent I have ever had. As a retired teacher and school administrator, I have dealt with people of all personalities. She is so kind and pro... See more
Company replied
Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once I got on website and submitted…
Once I got on website and submitted information it all moved forward with no problem. Money was here the next day. Easiest application ever. Thank you!
March 12, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the five-star review, Beverly! We're glad you chose us as your lending partner.
Reply from River Valley Loans
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.
Guitar Fan
Loan was simple process, and right away, on day of payment can I pls have, receipt sent to text okay
February 10, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Anthony! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
The loan was easy to get
The loan was easy to get! I paid it off and stayed in good standings with no late payments. When it was paid off they sent me email after email offering for me to get a new loan. I decided to get another one and GUESS WHAT!!!! I got denied! After staying in good standings and paying off the loan, I GOT DENIED! Waste of time being they check your credit but they sure don’t report to it!
March 9, 2026
Unprompted review
Reply from River Valley Loans
Hi Jamie, thank you for reaching out, We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
Reply from River Valley Loans
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
My experience with River Valley Loans
The representatives at River Valley Loans are always very helpful and courteous. They are patient in answering any questions and explaining anything you might not understand. That helped the loan process go very smoothly and I really appreciated that.
March 6, 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
Yes good i like
March 6, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
I ask for certain amount and received…
I ask for certain amount and received it by the next day I was able to pay my rent
March 2, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Quick and easy !
Quick and easy !! I needed a short term loan and You stepped up and provided it ..Thank you so much!!
March 5, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the five-star review, Michael! We're glad you chose us as your lending partner.
Representative is key…
Representative was knowledgeable helped me with my inquiry with ease. I am a satisfied customer.
March 2, 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
This company is highway robbery I am…
This company is highway robbery I am not going to pay 10 12 months of an outrageous monthly interest rate. They removed a payment before it was even time for me to make the first payment which caused me to have an overdraft fee. These five star reviews that they're getting are fake absolutely who gives five stars to any business it's usually 7 and 1/2 I don't know that it even goes higher than that. This company is under many many lawsuits that are in progress it is against the law what they are doing. They know it is there's nothing they can do if you do not pay them close your account get a new card number you do not have to pay these people they are a tribal loan company. They don't care about these one star reviews. They don't care that it can break you that you could lose everything they don't care they're getting their money if everybody will close their account it is against the law of what they're doing they cannot force you to pay open up a new account and kiss them goodbye erase them from your mind your vulnerability and don't kick yourself for applying for a loan don't beat yourself up they don't care. Like I said what they are doing is against the law and these attorneys are going after them and they're trying to shut them down. It says nothing in the application that you sign that your interest rate is going to be ungodly I know it didn't in mind they are falsifying information and they are going to take them down they are tribal loan companies get on the internet and review these tribal loan companies and what's going on to put them out of business have a great day don't beat yourself up because they are coming after them then maybe we can sleep better at night knowing that they won't get away with this much longer I've already notified an attorney and I'm not paying them the ungodly interest I never signed off on it and I'm not paying it they do lie lesson learned stay away from tribal loans
February 12, 2026
Unprompted review
Reply from River Valley Loans
Hi Charlotta, thank you for reaching out, We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
I did not know when to pay
February 24, 2026
Unprompted review
Reply from River Valley Loans
Hi Luis, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can further assist you. Thank you.
The customer service representative are…
The customer service representative are very helpful to your situations and don't judge you. They do everything within the scope of their job to assist you with what ever issues you may be having. I applaud them!!!
February 24, 2026
Unprompted review
Reply from River Valley Loans
Hi Patrick! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
They are very professional and work…
They are very professional and work hard to take care of the customer.
February 23, 2026
Unprompted review
Reply from River Valley Loans
Thank you for your feedback, Scott! We are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
They were very easy to do online
They were very easy to do online. It was quick and I got my money quickly
February 22, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review, Richard! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
Emergency
River Valley has become a financial friend to me in times of financial emergencies. Customer Service team are respectful and
professional, I'm not happy with the interest rate 😞 however River Valley has been helpful in times of financial hardship.
February 12, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Veronica! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. River Valley Loans, loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Love them,used them twice and I'm…
Love them,used them twice and I'm satisfied! 🙂... Thanks again.
February 21, 2026
Unprompted review
Reply from River Valley Loans
Hello Ivelisse! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
WARNING BE SURE TO REVIEW THE APR
WARNING BE SURE TO REVIEW THE APR. I have the funds to cover the loan amount of $700, I was just trying to build credit. My credit score is also 730, I also put a 30k car down as collateral. They had in small writing at the very bottom that the APR is 673%, totaling to around 4k for a 700 dollar loan.
February 11, 2026
Unprompted review
Reply from River Valley Loans
Hi Seth, thank you for reaching out. We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
The process was quick and easy
The process was quick and easy. I was approved in minutes. I was able to take care of my emergency. What a relief
February 9, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Great service and good customer service…
Great service and good customer service I love it I give them a 5 star review ratings
February 7, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Bibianna! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
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