Rocketcommerce Reviews 778

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I ordered a putting mat from Perfect Practice UK site and it has never arrived. Just put in a dispute with my bank for goods never received and fortunately got my money back. The alarm bells started... See more

Rated 1 out of 5 stars

Ordered charger leads in August that never arrived and just got bluff and guff emails on follow up. Now no response whatsoever. Fortunately not a huge loss but add in the many other unhappy customers... See more

Rated 1 out of 5 stars

Some 11 months after ordering miracle sponges neither the goods nor a refund has been forthcoming. After many emails upto new year, all of which i received a reply giving spurious excuses, heard nothi... See more

Rated 1 out of 5 stars

Terrible service, Compleat scam. Ordered cables in August 2020, never arrived, dummy shipping transactions. Email reply’s when you finally get them are full of fake promises. Offered me 25% refund bu... See more

1.1

Bad

TrustScore 1 out of 5

778 reviews

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Rated 1 out of 5 stars

A scam-don't order anything from them!

I too fell for this scam and ordered 6 months ago. I have emailed several times and am surprised they actually reply! they keep saying they are undergoing a
"rigorous hygiene treatment." ha ha! I have turned them in to BBB but don't expect to get my money back. ALWAYS check the Better Business Bureau before you buy anything that isn't from a reputable company!! I too wouldn't give them any stars.

December 11, 2020
Unprompted review
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Rated 1 out of 5 stars

Bunch of charlatans.

I echo what others have said here and only wish I could give this bunch of unscrupulous chancers a zero rating.
Do not give them any of your money as the chances of actually getting what you paid for or failing that a refund are slim to non-existent.
I made the mistake of ordering Magic Lids hoping to do a bit for the environment. That was in July 2020 and in spite of numerous emails to what is laughingly described as their customer services department there is no sign of any items, let alone the partial refund I was once offered in recognition of the interminable wait for my goods.
They are a bunch of charlatans.

December 10, 2020
Unprompted review
Rated 1 out of 5 stars

The worse company on line I have come…

The worse company on line I have come across.Please do not order anything from this on line company you will loose your money. I ordered product 6 months still have not received I ask for my money and refund the money lots of excuses.l have email them 15 times and no refund received.My refund I have given them as charity.Please to everyone don’t order anything day light robbery.

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

I wish it were possible to give this…

I wish it were possible to give this company 0 stars. I also wish I had read the reviews before having anything to do with these scammers. I ordered a product over 3 months ago. It never arrived and apparently was never even shipped. After numerous emails (so I would have a record) to this company all I received were excuses and the “run around”, when I received a response at all. They even refuse to respond to the Florida BBB. After insisting on an immediate refund numerous times I still have not received it. STAY AWAY FROM THIS “BUSINESS”.

December 9, 2020
Unprompted review
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Rated 1 out of 5 stars

This is truly shocking

This is truly shocking. I wish I had read all these reviews before ordering from these scammers. I ordered goods worth £30 from them in August 2020. The goods were never delivered and despite sending and receiving several emails chasing up for a refund and being promised refund, I have never received the products nor my refund. God help me but am not going to let it go.

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered charging cable online in Aug…

Ordered charging cable online in Aug 20. After three hastener emails to "Support Rocket Commerce" with unconvincing replies, I realised it was a scam.Not a substantial amount of money involved personally but, how many customers have been scammed globally and how much have they made fraudulently Surely, Trading Standards should get involved.

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

ordered charger August 1

ordered charger August 1, along with others received no charger, excuses blaming Covid and offering part refund, Nothing, Complete scam do not be duped into ordering from them.

December 1, 2020
Unprompted review
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Rated 1 out of 5 stars

Iam from Canada ordered phone cable's 6…

Iam from Canada ordered phone cable's 6 months ago from this company they are scammers and rip-offs waiting almost 6 months for phone cables I keep getting a text about the covid that's why it's taking so long it is a bunch of crap so do not order anything from this company because you will get ripped off

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company because…

Do not buy from this company because they are con artists they’ve taken my money and plenty of other peoples money and you don’t get the product you are paying for Dave taken £17.94 off for me which I will not see you back so please look at reviews for buying

November 28, 2020
Unprompted review
Rated 1 out of 5 stars

Beware this company is a rip off

This company should not be allowed to trade. I’m owed nearly £40 for goods which I have never received. Ordered June 2020 and promised a refund in October still waiting. Totally disgusted.

November 27, 2020
Unprompted review
Rated 1 out of 5 stars

Wish I had read about this so called…

Wish I had read about this so called company before I handed over my hard earned cash
It’s about time FB stopped these scammers advertising their goods
I too sent off for these charging cables and have not received them, several e mails sent and excuses received about covid delays, etc tracking number not working,
DO NOT DEAL WITH THIS COMPANY they STEAL your money

November 26, 2020
Unprompted review
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Rated 1 out of 5 stars

Rip off

I agree that the service is ridiculous. I ordered 3 cables in July, like most of you, emails sent after 3 weeks of order and replys blamming on covid for delay. Total rip off

November 25, 2020
Unprompted review
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Rated 1 out of 5 stars

CON BIG JOKE WASTE OF MONEY

This place isn’t even a star, like many others I was duped , I ordered 25/08/20 and many emails stating it would be with me and there were delays due to COVID and so on. DO NOT WASTE YOUR MONEY!!!!!!!! I ordered from Titan on 11/11/20 and it arrived today 24/11/20

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY IMMEDIATELY, NOT DELIVER THE PRODUCT AND THEN REFUSE TO GIVE YOU A REFUND, SAYING THE SYSTEMS ARE DOWN, THE ITEM IS ON IT'S WAY, OFFER YOU 255 REFUND ETC. THE REFUND WILL NEVER HAPPEN AND YOU WILL NOT GET YOUR PRODUCT, I HAVE NOW BEEN WAITING FOR 127 DAYS TO TRY TO GET A REFUND

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Same as most

Same as most , June ordered charger cables after watching slick ad on Facebook, so thought legit , same story lots of emails blaming covid and unregistered tracking code , not a lot of money £8 but I guess that's what they do, be warned if your researching them,there total scammers..

November 23, 2020
Unprompted review

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