We now have 3 area rugs in our home…
We now have 3 area rugs in our home from Rugs Direct. The service is always fast and the product exactly as advertised
Rugs Direct Reviews
22,960 • Excellent
Found what I needed
Found what I needed. Easy check out and delivery was fast.
I received my rug with flaws
I received my rug with flaws. I entered a chat bot and asked what I could do. No one responded. I do not want to have to pay for freight on an item that was received damaged.
Spice Market rug
The small Karastan synthetic rug (@ 3x5), blends beautifully with my much more expensive wool oriental rugs. The colors are vibrant but muted. It feels soft and thick. Such a good buy!
I was hoping that the online picture…
I was hoping that the online picture would be true to the rug itself. It is! Perfect for our room!
I love the rugs I purchased.They are…
I love the rugs I purchased.They are beautiful.
Everything was just great except the…
Everything was just great except the long wait on the phone.
The colors of the rugs…
The colors of the rugs did not match the picture in your ad.
Rug was beautiful and well made
Rug was beautiful and well made! I had a question about shipping and product description and received a rapid reply. Very good experience and would order from them again.
My rug is beautiful
My rug is beautiful, overnight it flattened right out, very nice, made well, packaging was great, pleasure doing business...
I am actually using this rug as a…
I am actually using this rug as a bathroom rug. The motif and colors were perfect for some artwork that I already had in place. The rug had more pile than I anticipated. Love it!
Very nice quality
Got this rug for our living room, it seems really well made and looks beautiful. I thought in the picture it looked a little greener, but I'm real life it's just blue and cream and brown. I think it will work though!
I love the colors and pattern.
I love the colors and pattern. The rug is much thinner than I expected. It will be fine if I can find a thicker rug pad.
Only the latest review will count in the company's TrustScore
I am extremely happy with my 8x10…
I am extremely happy with my 8x10 southwest style wool rug! The colors on line were represented accurately so I could confidently make this purchase. I was ecstatic with how absolutely gorgeous and plush the carpet was. Well worth the price!
I could not find any carpet in town with this quality, color and style.
The rug is better than we expected
The rug is better than we expected. We are very happy with our purchase.
I should say that I haven't opened up…
I should say that I haven't opened up the roll yet, because I'm waiting on a room addition. So I don't really know if the color is what I had in mind or the texture is right or anything else. But you're asking for a rating now. So my rating is basically on the process of the order. If the rug matches what I saw in the picture, then I'm very happy. I know that the order process was very easy, and the rug arrived in just a couple of days. I'm happy with all that side of things. I won't really know about the rug itself until I finish the room addition a few months from now, get the hardwood floor put down, and roll out the rug on top of the hardwood floor. But I ordered the rug now, because I didn't want to lose it.
Made It Right
Rug was damaged when we got it . RD was awesome in response with credit and new rug sent to us immediately. Will use them every time we need a rug!
Only the latest review will count in the company's TrustScore
This is my first time buying from Rugs…
This is my first time buying from Rugs Direct- we could not be more pleased with our purchase and LOVE our new rug. Absolutely beautiful and the prefect accent to our dining area! Great quality and Great value :) Thank you Rugs Direct, we will definitely be making any future rug purchases through you!