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  1. Animal Feed Store

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Schesir è un marchio noto a livello internazionale per l'alta qualità dei suoi prodotti a base di filetti di carne, cotti a vapore e fatti a mano, amati dai gatti di tutto il mondo. Ogni giorno noi di Schesir mettiamo la salute dei nostri amati amici a quattro zampe al primo posto. Le nostre ricette sono studiate partendo dalle caratteristiche fisiologiche e dalle esigenze nutrizionali specifiche di ogni pet, senza perdere di vista il loro istinto naturale. Non crediamo nell'utilizzo di proteine vegetali, ma vogliamo dare a cani e gatti quello di cui hanno bisogno, ovvero proteine derivanti da filetti di carne o pesce, alta idratazione e tanto gusto e varietà. Sappiamo che la salute di cani e gatti è nelle mani dei loro padroni. E' per questo che poniamo così tanta attenzione nelle ricette: una corretta alimentazione è il modo migliore per prevenire malattie o disturbi. All'interno della nostra proposta troverete solamente alimenti talmente poco lavorati, con un profumo talmente buono, che ogni volta che aprirete una nostra scatoletta verrà l'acquolina in bocca anche a voi.


Contact info

4.0

Great

TrustScore 4 out of 5

541 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Packaging change led to worse quality and less quantity but you’ll still pay the same price.

My cat has been eating schesir for 2 years now at the recommendation of a friend and now he hates it. It is not just a new package, it is a new quality ( a very low one) and quantity as well. They made the packages smaller but the price is still the same. Both me and my friend will stop using this brand since they decided to laugh in their customers’ faces.

Date of experience: July 01, 2025

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Reply from Schesir

Dear Andreea,
thank you for your feedback, it is important for us.
We are very sorry that your cat not like the complementary products.
Complements are now in 70g format as this quantity is easier to pair with a complete dry or wet food. We recommend always pairing complementary recipes with a complete food.
If you would you can write me on info@schesir.com more details about the product refused.

At your disposal,
thanks,
best regards,

Chiara from Schesir :)

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Rated 1 out of 5 stars

Thank you for changing the packaging…

Thank you for changing the packaging and providing an obviously different product and quality. My cat is 6 years old and has been eating Schesir forever; now she just hates it.

Date of experience: July 11, 2025

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Reply from Schesir

Dear Mik,
thank you for your message.
The new Schesir formula was developed using the same recipe that many cats already enjoy, simply adding vitamins, minerals, and amino acids to make them complete and balanced. The base remains the same, but as always, it can depend on the individual cat’s sensitivity. In most cases, the transition is smooth.
Sometimes, a gradual transition can help, mixing the two versions over several days.
if this is not working, consider that Schesir still have a full range of complementary foods that can be mixed with dry for extra exigent cats.
Please write to us (info@schesir.com) which products your cat has tried, it is very important to us.

At your disposal,
thanks,
best regards,

Chiara from Schesir :)

Rated 3 out of 5 stars

food is good, package design deserves jailtime

the food is good, but the manufacturer drastically saves on the package. the package is always of terrible quality, but the most outrageous thing is that the 10kg package doesn't have the zip-lock that smaller packages (400g, 1.5kg) have. it is either a brain-damaged decision or a disgusting way to save on the product's cost. how the F am I supposed to keep 10 kg of cat food fresh if I cannot ****ing keep it airtight? shame on you, be very aware of this business.

Date of experience: November 04, 2024

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Reply from Schesir

Hello Andrii,

we are sorry to hear this!

Here some suggestions:
the bags are made in such a way as to preserve the product, even if not closed with a "zip" until the end of shelf life. They must be kept in a cool, dry place and simply close them with a clothespin or tape. Otherwise, the kibble can be transferred to a well-cleaned bin/container, which must always be kept closed with a lid in a cool, dry place.

A warm greeting,
Chiara of Schesir 🐾

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