Shapellx Reviews 50,435

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. #183 of 291 best companies in Clothing Store
  2. #24 of 44 best companies in Activewear Store
  3. #2 of 2 best companies in Body Shaping Class
  4. #11 of 20 best companies in Lingerie Store
  5. #14 of 26 best companies in Underwear Store
  6. #1 of 1 best companies in Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 5 out of 5 stars

Fit prefect was very pleased

Fit prefect was very pleased. Purchssed it for my wedding. I will be purchasing again.

March 19, 2026
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Reply from Shapellx

Hi Fran 😊✨

Thank you so much for your lovely feedback! 💖 We’re so happy to hear it fit perfectly and that you were pleased with your purchase for such a special occasion 🌸 Congratulations on your wedding, and we’re truly honored to be part of it!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Everything fits perfectly love all that Ipurchase will definitely buy again and would recommend to others

Love everything that I purchase everything fit perfectly would recommend to anyone to purchase
a

May 9, 2026
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Reply from Shapellx

Hi Iveren Labban 😊✨

Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear that everything fits perfectly and that you’re happy with your purchases 🌸 Your recommendation truly means a lot to us, and we’re so glad you would shop with us again!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

Zipper broke as soon as I opened it to…

Zipper broke as soon as I opened it to go to the bathroom. I had to leave the event to go change, it was very uncomfortable and embarrassing.

May 9, 2026
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Reply from Shapellx

Hi SANDRA,

We’re very sorry to hear about your experience and the inconvenience this caused you, especially at an event. This is not the experience we want for our customers. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter as quickly as possible.

Rated 5 out of 5 stars

Awesome product

Awesome product. I purchased three bra and panty sets, a shape wear thong, three bathing suits, and this shape wear body shirt that fits to the Gods, smooths me out but low key hurts my cxxch after extended wear 😫but hey 🤷🏽‍♀️
I will definitely purchase more. Awesome job guys

May 8, 2026
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Reply from Shapellx

Hi LaRhonda Nicks 😊✨

Thank you so much for your amazing feedback! 💖 We’re thrilled to hear you love your purchases and that the pieces give you that smooth, flattering fit 🌸 We also appreciate your honesty about the comfort during extended wear—that kind of feedback is very helpful and will be shared with our team for improvement.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. It did not hold me in. It rolled down when I took the straps off. I am so disappointed. I spent that money on something that did not do what it’s supposed to do.

May 9, 2026
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Reply from Shapellx

Hi Denise Newell,

We’re sorry to hear that the product did not meet your expectations and that it did not provide the support you were looking for. We also understand how frustrating it must be when the item rolls down and doesn’t perform as intended. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.

Rated 5 out of 5 stars

Fits great

Fits great! Holds you in too! Love it!

May 9, 2026
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Reply from Shapellx

Hi Sandy 😊✨

Thank you so much for your lovely feedback! 💖 We’re so happy to hear it fits great and gives you that secure, held-in feeling you love 🌸 Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Easy to work with when you have a issue

May 9, 2026
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Reply from Shapellx

Hi Bernice Gregory 😊✨

Thank you so much for your kind feedback! 💖 We’re glad to hear you were happy with the fast shipping and that our team was easy to work with when you had an issue 🌸 Your support means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

The best shapers ive ever used.

The shapers are good quality fabrics and made to last. The get on and off easy. They stay put without rolling. I’m really happy with all choices I have. From wedding garments to everyday shapers, they are the best I’ve used.

May 8, 2026
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Reply from Shapellx

Hi Emily Duclair 😊✨

Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear that you’re happy with the quality, comfort, and durability of our shapers 🌸 It means a lot to know they work well for both special occasions and everyday wear, and that they stay in place and are easy to use!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 4 out of 5 stars

Slight Adjustment in Zipper Needed

It was a great fit and excellent for waist slimming except for the zipper that kept coming unzipped during my workout. Usually with waistslimmers, they have a hook at the top of the zipper which prevents the zipper from becoming unzipped.

May 8, 2026
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Reply from Shapellx

Hi Janine Watters,

Thank you for sharing your feedback. We’re glad to hear you liked the fit and waist-slimming effect, and we appreciate you pointing out the issue with the zipper during workouts. Your suggestion about adding a top hook for extra security is very helpful and will be shared with our product team for consideration in future improvements.

Please feel free to contact us at info@shapellx.com if you need further assistance.

Rated 5 out of 5 stars

The design of comfort

The design. However I would prefer a lighter fabric that could do the same work. I don't like feeling my internal organs are crushed. A lighter spandex fabric.

May 8, 2026
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Reply from Shapellx

Hi Darlene Roberts,

Thank you for sharing your feedback. We’re glad to hear you appreciated the design, and we’re sorry to hear the fabric felt too tight and uncomfortable for you. We understand your preference for a lighter material while still maintaining support, and your comments will be shared with our team for future improvement.

Please feel free to contact us at info@shapellx.com if you need further assistance.

Rated 5 out of 5 stars

I love my shapewear

I love my shapewear, it fits like a glove and hugs all my curves!

May 8, 2026
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Reply from Shapellx

Hi Diana Padilla 😊✨

Thank you so much for your lovely feedback! 💖 We’re thrilled to hear your shapewear fits perfectly and hugs your curves just the way you like it 🌸 Your support means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Nice Product

Nice Product, Great Customer Service

May 8, 2026
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Reply from Shapellx

Hi Armaine Joy Tomacder 😊✨

Thank you so much for your kind feedback! 💖 We’re glad to hear you’re happy with the product and had a great experience with our customer service 🌸 Your support means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Excellent Experience w/Everything

The Customer Service is absolutely amazing. Had some size issues and the return process was seamless! The products are also amazing! They hold perfectly and in all the right places!

May 8, 2026
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Reply from Shapellx

Hi Folami 😊✨

Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear you had an excellent experience with our customer service and that the return process was seamless for you 🌸 We’re also so happy to know you’re loving the products and their fit and support!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 3 out of 5 stars

Return policy is long

I have been waiting almost a week to get information on returning the bras I have not tried on. They just don’t work for me. Too many hooks and not enough support. I would really like to get them returned asap.

May 8, 2026
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Reply from Shapellx

Hi Norma F,

We’re sorry your experience didn’t meet our standards. Please contact us at info@shapellx.com so we can assist you further and resolve this matter. We understand your concern regarding the delay in receiving return information and that the bras did not meet your expectations.

Rated 5 out of 5 stars

I loved them so much I purchased 4!!!

I loved them so much I purchased 4!!!! And made all 4 of my sister's PROMISE to buy one for themselves.

May 8, 2026
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Reply from Shapellx

Hi Lisa Wendelin 😊✨

Thank you so much for your amazing feedback! 💖 We’re thrilled to hear you loved the products enough to purchase four and even share them with your sisters—that truly means a lot to us 🌸 Your excitement and support are deeply appreciated, and we’re so happy our pieces made such a great impression on you!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Super flattering, trust your gut on size

I absolutely love the swimsuit. It’s super flattering, feels high quality, and I can’t wait to get out in it this summer. My issue was size. Charts are weird for me cuz bust usually has me XL, while waist and hips always put me at 2X, but I’ve always worn XL regardless. I was going to go that route here, but after reading reviews that you should maybe size up if you want comfort cuz of the built in shapewear, and my waist falling on the upper end of the 2X chart, I decided to do 2X. Should have trusted my gut and gone with XL. I still give 5 stars because working through the exchange, Customer Service has been super responsive and made things really easy! Absolutely love the suit though. 2X was close, just not quite the right size for me. I’d say buy based on your normal purchase size.

May 17, 2026
Unprompted review
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Reply from Shapellx

Hi Meghann Robinson 😊✨

Thank you so much for your thoughtful and detailed feedback! 💖 We’re thrilled to hear you love the swimsuit, its flattering fit, and the quality 🌸 We also truly appreciate you sharing your sizing experience, as it can be very helpful for other customers choosing their perfect fit. We're especially happy to know our customer service team was able to make the exchange process smooth and easy for you ✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

I received the products

I received the products, but I am very disappointed with the quality. The items are not as expected and I do not wish to keep them, They should learn from Colombian girdles that is quality

May 8, 2026
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Reply from Shapellx

Hi Karenn Buitrago,

We’re sorry to hear that the products did not meet your expectations and that you were disappointed with the quality. We appreciate your honest feedback and understand your comparison regarding the level of support and craftsmanship you were expecting. Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

Rated 4 out of 5 stars

The product helped smooth my shape

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

October 11, 2025
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Reply from Shapellx

Hi Nicole S.A. 😊✨

Thank you for sharing your feedback with us 💖 We’re happy to hear the shapewear helped smooth your shape and conceal unwanted lines. We also appreciate your honest comments about the tummy control, as feedback like yours helps us continue improving our products for better support and comfort 🌸

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

Want to send item back and was told you…

Want to send item back and was told you could return . Shapeware is way to small and have been waiting to get a return label and it's been 2 weeks and not have received one. So I am going to pay to return it myself and hope I get my money back.

May 8, 2026
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Reply from Shapellx

Hi New Customer,

We’re sorry to hear about the delay and frustration you experienced with your return request. We understand how disappointing it is to wait for a return label for so long, especially when the item did not fit as expected. Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

Rated 4 out of 5 stars

HONEST TRUTH

Overall, I really like Shapellx, but sizing can definitely be tricky.

When I first started ordering from Shapellx, I was around 260 lbs at 5’4” and would order a 3XL. At first they fit great, but they loosened up pretty fast after a few washes. I’m currently around 190 lbs and now order XXL. I did try ordering a bunch of items in XL, and technically they fit, but you could clearly see the lines where the shapewear ended under clothes… so I guess they didn’t really fit lol.

My biggest complaint is that the shapewear loses its shape after a few washes. I know they recommend hand washing only, which I did at first, but then I read the instructions more carefully and saw that you’re not supposed to wring or twist them either. That honestly confused me because how else are you supposed to get the excess water out before air drying?

Part of the reason I sized down was because I was hoping after a few washes the XL would stretch into more of an XXL fit. I’m still testing that theory 😂

One thing I will say though: the jeans are trash. You’re honestly better off spending your money on the shapewear pieces, especially the ones that help smooth hip dips.

May 4, 2026
Unprompted review
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Reply from Shapellx

Hi KaDeja Mitchell 😊✨

Thank you for sharing such detailed and honest feedback with us 💖 We truly appreciate you taking the time to talk about both the positives and the areas where we can improve. We're glad to hear you enjoy our shapewear, especially the smoothing styles! 🌸 We also understand your concerns about sizing consistency and how the material holds up after washing, and your comments will definitely help us improve future products and care guidance.

We appreciate your support and sense of humor through it all 😂✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

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