Only a partial refund for wrong sized shoes, every piece of packaging was perfectly intact. A small restocking fee wouldn't bother me, but a 50% refund is unacceptable and I will never buy cycling acc... See more
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I tried both Shimano and SRAM and I can confidently say that Shmano gives more precise shifting for both Mounting bikes and road bikes. It’s not a big difference but for a rider who has some experie... See more
I can’t describe how bad this shipping experience has been; Shimano put an item I desperately need on UPS, who tries deliveries at random dates and requires a signature. I can’t change the delivery or... See more
Shimano stopped making EF flat bar shifters for hybrid bikes with caliper brakes leaving thousands of hybrid bike owners in the cold. Everything is now v-brake compatible which no hybrid road bike has... See more
Company details
Written by the company
👉 Retrouvez toutes nos actus sur nos réseaux sociaux : 🚴 Vélo : @ShimanoRoad @ShimanoMTB @ShimanoEbike Instagram : @Shimanofrance 🎣 Pêche : @ShimanoFishingFR Instagram : @Shimano.fish
Contact info
777 rue Commios, 62223, SAINT LAURENT BLANGY, France
- 0321732525
- contact-france@shimano-eu.com
- shimano.com
2.1
Poor
83 reviews
Replied to 38% of negative reviews
Typically replies within 1 month
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The Apple of bicycle equipment?
Going the extra mile to make sure Di2 is hard and expensive to repair. Requiring expensive proprietory tools for diagnostics, different tools needed between generations and groupsets (105 vs. Ultegra). Proprietory USB charging port and cable instead of going USB-C. CR1632 batteries instead of something more widely available (CR2032). There are no benefits for the customer in doing this. This is intentionally going against the concept of right to repair.
July 28, 2023
Unprompted review
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Shimano need to check out to some…
Shimano need to check out to some countries ,,because cycling is really growing, but still struggling to grow, if a little support can be rendered ,,it going to be a greater achievement
September 23, 2021
Unprompted review
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