Sim Racing Machines Reviews 788

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, excellent performance, and meticulous attention to detail, often noting their aesthetic appeal and robust construction. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving ahead of schedule, sometimes within 24 hours, even for international shipments. Reviewers also appreciate the efficient and helpful customer service, which includes quick responses to inquiries and effective resolution of issues, making the overall purchasing process smooth and reliable. However, some customers mentioned that certain items are only available in the UK, leading to potentially expensive shipping costs for international buyers. Additionally, a few people experienced issues with mounting compatibility, where certain parts did not align perfectly, requiring adjustments or resulting in fewer bolts being used than intended.

What people talk about most

Product

People report positive experiences with product quality, noting that items are well-made and perform... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting incredibly fast... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted Simon several times to ask questions to ensure that I had solid understanding of what I wanted to do. He was very responsive and helpful. Placed my order and it was shipped next day. Arriv... See more

Rated 5 out of 5 stars

I ordered the SRM emulator V7 with QR2 quick release. The shipping time was amazing, the item arrived the very next day in the Netherlands. The product itself looks amazing. Much compacter than... See more

Rated 5 out of 5 stars

Simon is already a legend in the sim racing space. And as you can see from other previous reviewers, people clearly agree. He is super responsive, has incredible customer service, and is incredibl... See more

Rated 5 out of 5 stars

Simon has been excellent to communicate with from the get go. The customer service from this one man band is exceptional. It's my second product I've bought from SRM. Large part of why I decided to up... See more


Company details

  1. Manufacturer
  2. Computer Accessories Store

Written by the company

I try and treat all of my customers the way I would like to be treated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

788 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Super impressive.

I am so impressed with the quality of not just the components, but the level of detail across the packaging and products. Absolutely superb stuff. There's very clearly an eye for detail behind all of the products, and lots of effort has gone in.

October 8, 2025
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Rated 5 out of 5 stars

Very professional

Ordered the Simagic GT Neo ready for fanatec wheelbase and everything came perfectly set up I also had a few concerns which were helped by email very quickly why helped me get everything running smoothly and as intended

Simon was very helpful and professional which made doing business with him and his company a pleasant experience

September 25, 2025
Rated 5 out of 5 stars

Everything worked flawless and…

Everything worked flawless and unbelievably fast. 24 hours from order to arrival from the UK to Germany is something I havent seen before anywhere. Questions got answered immediately in office hours. Documentations how everything works is super easy. I can highly recommend it!

September 30, 2025
Rated 5 out of 5 stars

SRC & The Legend of Simon

Simon is already a legend in the sim racing space. And as you can see from other previous reviewers, people clearly agree.

He is super responsive, has incredible customer service, and is incredibly knowledgeable. I've reached out to him for things way behind the scope of what I purchased and always get a response. He runs the type of business and person we need more of in this world.

October 2, 2025
Unprompted review
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