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Skine.com Reviews 292

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TrustScore 3.5 out of 5

3.6

e-Commerce Agency
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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the service for its ease of use, especially for payments with gift cards or crypto, and for its speed in delivering gift cards and facilitating quick fund transfers. Customers often describe the service as reliable, efficient, and trustworthy, highlighting its utility for various transactions. However, some customers were not happy with their orders, reporting instances where they paid for gift cards or vouchers but did not receive the product or a confirmation email. There are also concerns about the payment process, with some users experiencing issues with card rejections or being asked for extensive identification documents (KYC) after payment, sometimes leading to a perceived lack of transparency regarding third-party requirements.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some consumers praise the great and quick fund... See more

Service

People report ambiguous experiences with service. Many customers praise the service as great, fast, reliable,... See more

Order

Customers consistently note negative experiences with order processing. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product. Some customers report positive experiences, noting quick receipt... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers praise the website as very nice,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had some issues for getting my card to work but got it working so service is great would buy again 😁

Rated 5 out of 5 stars

The service works! These guys process crypto transactions the right way, you aren't tied to using a Coinbase account, or significantly limited to the wallets and/or crypto you can use. They handle the... See more

Company replied

Rated 5 out of 5 stars

The service works! The industry they operate in is littered with all sorts of legislative land mines that make it incredibly difficult for a provider to offer continuous, high quality service. As a co... See more

Company replied

Company details

  1. e-Commerce Agency

Written by the company

Skine provides unique gift cards and quick, easy access to games and media via email.

Trusted Online Shop

Written by the company

Focused on customer satisfaction
We focus on customer satisfaction and promoting repeat purchases by offering a smooth user experience, a variety of Rewarble products, diverse payment options, and a quick checkout process.

Contact info

Service Desk

If you have any questions or comments, we welcome your feedback.

3.6

Average

TrustScore 3.5 out of 5

292 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

FRAUD

FRAUD. I have never heard of this company but they tried taking money from my bank account. Thank god the payment was declined due to unusual request. Fraudsters take people’s money with no remorse whatsoever. I absolutely hate online purchasing and use it at bare minimum, this is exactly the reason!!!

July 4, 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Dear Rach N,

We understand your frustration and would like to clarify a few matters. It appears that you have never visited our website or been a customer with us. Since online shopping is not your preference, Skine.com, which primarily sells digital products, may not be the best fit for you.

It seems that someone else may have used your credit card information to attempt a payment with us. From your message, it is clear that you understand this situation. Therefore, we are uncertain why you have left a negative review about us, as we were not involved in authorizing this transaction. The attempt was made by a third party—a scammer.

It is important to keep your card details secure. If someone attempts fraud with your card, our company should not suffer reputational damage as a result. We take every measure to prevent unauthorized transactions, as maintaining our reputation and partnerships is crucial.

We kindly request that you remove your review of our service. Please contact your bank immediately to block your card. If your card has indeed been charged, please reach out to our customer service team. We can verify whether the payment went through our security system and, if necessary, assist with a refund. We can also provide necessary information in coordination with your bank or authorities if needed.

Please feel free to contact us with any further questions. We are here to assist you.

Best regards,

Skine Team

Rated 1 out of 5 stars

Skine

Skine, just tried to make a withdrawal from my bank account, fraud squad wrung me and stopped them, now I've got the hassle of changing all my details,c ards n all that sh`1

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

I'm contacting you about an abnormal…

I'm contacting you about an abnormal payment that was accredited on my PrePaid Card
My debit card says that 29,93€ was spent on the 20/06/2024 at 5:02 pm, as far as I know I never submitted any subscription on your site and I was worried that someone could have cloned my card, I'm not asking for a refund (because I think you don't have anything to do with this) but I NEED to know if someone cloned my card or if I did a payment by accident and if there's a way to get my money back.
The main problem is that I didn't even know about this site and I don't have an account here.
Please answer I'm worried about the situation.
Please answer asap.

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scammer

I do not know this website. I have never had contact nor with its products. They tried to take money from my Credit card at 03:29 in the night and apparently I think they are hackers since the payment has been approved without my authorization, but it was blocked because i use 2 Step Verifikation.

June 2, 2024
Unprompted review
Rated 1 out of 5 stars

Actually NOT WORTH to trust.

Actually NOT WORTH to trust.
Unauthorized activities on my bank account.
When "contacting" them (only possible via E-Mail ... of course) they send a more or less standardized answer that do absolutely NOT HELP .. and they do NOT SERIOUSLY CARE about ... or ensure by themselfes thet all activities are blocked in their "system" related to my bank account.

I DO NOT WANT TO BUY ANYTHING from them and when I announce this they have to react when they are serious!

Will change this rating when they cooperate - otherwise an update will come soon.

May 14, 2024
Unprompted review

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