Sofia & Spritz Reviews 918

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting the superior leather and well-made accessories. Many appreciate the thoughtful packaging and the overall presentation of their orders, often noting the delightful smell of new leather. The delivery service is consistently described as quick and efficient, with many people receiving their items promptly. Reviewers also commend the customer service for being responsive, helpful, and committed to satisfaction, making the ordering process smooth and easy. However, some customers were dissatisfied with the quality, mentioning issues like lifting leather or products not being real leather as advertised, and expressing disappointment with customer service when trying to resolve these concerns. A few other people also felt that the customer service was unhelpful or inflexible when addressing order issues or warranty claims.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the quality and design of... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of the... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is often easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Customer service

Customers had positive experiences with customer service, frequently describing it as excellent, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are many variations of this type of bag on the market. I ordered one of the 'competitor' brands online but was disappointed in colour and quality so returned. The quality from Sofia & Spritz is... See more

Rated 5 out of 5 stars

I'm not a 'bag person' but loved the fact these bags are practical. Not too big but large enough for the basics phone keys glasses etc. The smell of the new leather is divine on opening. The product i... See more

Rated 5 out of 5 stars

Lovely quality bag, arrived on time. Lots of room without being too big easily fits all essentials. The different straps can coordinate with different outfits. The little purse can hold a few cards... See more

Rated 5 out of 5 stars

I was so pleased with my stylish black bag and orange card wallet so I ordered a gold bag and wallet to give away to a friend for her 50th birthday. She chose her two straps and was elated when she re... See more


4.9

Excellent

TrustScore 5 out of 5

918 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love my Alba bag

Love my Alba bag. Fabulous quality and I adore the smell of real leather. Great that there's a safe zipped pocket for everything. No more missing phone calls now my phone has it's own front pocket and it's no longer buried in a jumbled up bag. Fabulous bag. I'll be treating myself to other colours.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and service.

The glasses cases I have received previously have been very smart looking and functional. My latest order for a different colour had the delivery address changed simply and promptly at my request, so great customer support. As ever, lower prices would be appreciated, but quality costs!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish, Adaptable, and Full of Lovely Details

I am delighted with the Lyla Crossbody Bag in Stone by Sofia & Spritz. The colour is perfect- it matches beautifully with my cream coat and pairs effortlessly with my summer dresses, which makes it incredibly adaptable.
One of my favourite things about this bag is the option to personalise it with different straps. I chose two complimentary ones: a more elegant strap for dressier occasions and another for everyday wear, which makes it easy to adapt the bag to different outfits. I also added the free stone purse, which is such a lovely and practical bonus.
The leather stone strap and the leather tassel keyring add a really stylish touch to the bag.
Another lovely detail is that the bag came with a creamy dust bag. This is such a thoughtful bonus, especially as it helps protect the colour from transfer something I have unfortunately experienced before with other leather bags. It is reassuring to know I can store it safely without worrying about staining.
In terms of size, it is just right- not too big, not too small -perfect for carrying essentials while still looking chic with dresses and summer outfits. Overall, it is a beautiful, functional, and stylish piece that I am really happy with.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Real leather

Having seen several camera bags on the Socials, what drew me to Sofia & Spritz was it was leather! OMG when you start opening the packaging you can really smell it. I checked the zips and the have such a ‘sexy slide’ and of course all the extras! Fabulous value, great size bag for your essentials, make up, sunglasses etc. very highly recommended!

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent company

The whole ordering process was so easy and fast delivery. The website is very user friendly. I purchased a bag which I am thrilled with. It’s absolutely perfect for my needs and so stylish. I also bought a glasses case and the quality is so good and the choice of colours is amazing. Would highly recommend this company and its products.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Sofia & Spritz - I absolutely adore these little bags

I absolutely adore this little bag. The quality is exceptional, it oozes quality and style. The choice of colours makes choosing so much fun! I love the brightly coloured interchangeable straps which totally transform the look of the bag. I was so over the moon with the racing green bag, I immediately went on line and ordered the bright orange one as well! Would definitely recommend these wonderful bags - Exceptional quality and service…received my gorgeous leather bag within days of ordering. Sofia & Spritz, what a fabulous company!

March 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Sofia and Spritz

I ordered a beautiful Sofia and Spritz bag and accessories as a birthday gift for my sister, she loved her bag. I had a concern regarding the order Sofia and Spritz handled it very efficiently and gave absolutely outstanding customer service. I will not hesitate to buy again and will happily recommend to friends to buy.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Deciding what colour to order was the…

Deciding what colour to order was the hardest part and once I had decided on the gorgeous gold one and then choosing the lovely straps, everything else was easy . My bag arrived soon after I’d placed my order and I was informed when it would arrive. Great products and great service.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I love my bag it's a wonderful colour…

I love my bag it's a wonderful colour such a gorgeous orange. I love the crossbody style, it also larger than you think and the leather is so soft.

I will be recommending your bags to my family and friends. They will make great presents as well.

Thank you Sofia and Spritz for your lovely bags they bring so much joy.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful glasses…

Absolutely beautiful glasses cases.lovely leather and well made.they came in boxes and were packed really nice.very pleased I will definitely be having of this site.im looking at the bags now.although my husband said if I order anything else we will be divorced.so let's start shopping haha.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

The best purchase I've made in a long…

The best purchase I've made in a long time. The deep cherry colour is gorgeous and can be used in all seasons. Perfect size for everyday use. Love the extra straps. Perfectly matched . Great leather quality. Well packaged and arrived early . Love it

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic bags

Fantastic bags
I bought a green cross body bag initially, I was so impressed with the options for additional straps and free coin purse. When the bag arrived, well it was just lovely. I immediately ordered the different cross body style in stone. Absolutely love it and have used one of them everyday since I received them.
Ordering was so easy, the only difficulty was deciding which colour to choose.
I will definitely be ordering again, I sent the link to my sister too!

March 18, 2026
Unprompted review

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