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Sola Insurance Reviews 159

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and expertise, making the process smooth and easy. Many people appreciate the exceptional customer service, noting the quick and efficient handling of claims and payments. The overall user experience, from signing up to filing a claim, is consistently described as straightforward and hassle-free. Reviewers are particularly impressed with how quickly claims are processed and payments are made, often within days. However, some customers expressed dissatisfaction with the payment options, specifically the 2% fee for using a credit card, and found it difficult to distinguish between multiple policy receipts.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently describe agents and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Claim

Reviewers highlight positive aspects of claim. Customers consistently report a smooth, easy, and fast claims... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional and... See more

Payment

Clients share positive opinions on payment, highlighting its ease and speed. Many reviewers experienced very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased sola for the first time earlier this year. About a month later we had a hail storm that did lots of damage to our roof. I started a claim and submitted photos of the roofing damage and th... See more

Rated 5 out of 5 stars

I currently have a 3% wind/hail deductible. I was shopping around for a 2% because 1% is no longer available in my state, and the cost difference in premium to lower my deductible to 2% was the cost o... See more

Company replied

Rated 5 out of 5 stars

I've always carried a 1% deductible on wind/hail coverage and I had been with Allstate for several years. My homeowners policy kept increasing by close to $1000 a year for the past 3 years without ha... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with the customer service of Sola! My agent sent in the claim, I was contacted by a claims rep the same day letting me know they were processing the claim, and had the payment in my... See more


Company details

  1. #6 of 66 best companies in Insurance Company
  2. #2 of 24 best companies in Home Insurance Agency
  3. #2 of 13 best companies in Personal Insurance Company

About Sola Insurance

Written by the company

Wind/Hail Insurance. Reimagined for You.

Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through.

If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation.

It’s simple coverage that adds protection without adding complexity.

Why homeowners choose Sola:

Better coverage
Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.

Quick, simple claims
We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.

Fair pricing
Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.

Reinsured & secure
Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability.

Fair prices. Fast payouts. Full peace of mind.
That’s wind/hail insurance, reimagined for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Easy process

February 23, 2026
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Reply from Sola Insurance

Thank you for the review! We're glad to hear you were able to get the coverage you needed.

Rated 5 out of 5 stars

Lindsey Lawhorn - Royalty Insurance - SOLA

My agent Lindsey Lawhorn with Royalty Insurance was well versed in the policy. Answered all my questions and helped build the value of a SOLA policy. I feel comforted knowing I have an added coverage to help offset my rising deductible

February 22, 2026
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Reply from Sola Insurance

Hi Colby, it's great to hear you were able to get the coverage you need with Sola! Thank you for the review.

Rated 5 out of 5 stars

Kyle was Great!

Kyle was fast to respond and quickly answer my questions!
Then helped updated the policy and direct me on how to get and updated version to the client!

February 19, 2026
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Reply from Sola Insurance

We're glad to hear Kyle was able to help, and thank you for the review!

Rated 5 out of 5 stars

review

all wen well

February 18, 2026
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Reply from Sola Insurance

Thank you, Tami! We're glad to hear you had a good experience.

Rated 4 out of 5 stars

Things were smooth in getting the plan…

Things were smooth in getting the plan but was disappointed that I had to pay 2% to use my credit card. The other payment option was to give out my bank account information which I was not going to do.

February 16, 2026
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Reply from Sola Insurance

Thank you for the review, Richard. We’re glad the setup process went smoothly. We understand that credit card processing fees can be disappointing, and we do offer ACH at no additional cost for those who prefer to avoid that fee.

Rated 5 out of 5 stars

Easy to complete and understand

Easy to complete and understand. Glad I have it, hope I don't need it!

February 17, 2026
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Reply from Sola Insurance

Hi Mark, thank you for the review! We're glad to hear we met your expectations.

Rated 3 out of 5 stars

Didn’t understand the high wind…

Didn’t understand the high wind parameters

February 16, 2026
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Reply from Sola Insurance

Thank you for the feedback, William. We’re sorry for any confusion around the wind parameters and would be happy to provide additional clarification. Please feel free to contact our team at sola@solainsurance.com or (404) 446-0231. You’re also welcome to connect with your agent, and we’ll be glad to walk through it with you.

Rated 5 out of 5 stars

It was a seamless process

February 16, 2026
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Reply from Sola Insurance

Hi Gewn, thank you for the five star review! We are happy that you had a good experience. Thank you for choosing Sola.

Rated 5 out of 5 stars

We just signed up moving to a new…

We just signed up moving to a new place. We thought this policy would be useful.

February 15, 2026
Sola Insurance logo

Reply from Sola Insurance

Hi John and Debra, thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing Sola.

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