spooncereals.co.uk Reviews 20

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Wouldn’t use this company or their cereals. Tried some but found them to taste off. Contacted customer service who offered to replace my product but then failed to do so or respond to any further mes... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the quality and taste of this granola. Can't seem to find it again at my local Waitrose so I'm hoping it comes back into stock online soon! It's worth the few extra pennies over cheape... See more

Company replied

Rated 2 out of 5 stars

I have had a subscription for regular shipments of your previous dark choc zing. This has not arrived since April 2023 and despite me emailing you, you have never bothered to reply to explain why whic... See more

Company replied

Rated 5 out of 5 stars

Beautiful delicious recipe thank you Spoon! Please keep doing what your doing! Great quality granola. I had been eating others and Ella’s before I discovered you and have been deeply disappointed at t... See more

Company replied

Company details

  1. FMCG Manufacturer

Written by the company

We want to make the world a better breakfast - starting with our cereals and a healthy dose of morning time inspiration. We make breakfast products that meet people's taste and health needs. As a result of our passion for good food, we carefully select great quality and nutritionally sound ingredients and combine them with our creative spark to deliver a finessed approach to breakfast.


Contact info

2.8

Average

TrustScore 3 out of 5

20 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely love the quality and taste…

Absolutely love the quality and taste of this granola. Can't seem to find it again at my local Waitrose so I'm hoping it comes back into stock online soon! It's worth the few extra pennies over cheaper brands for the quality of the ingredients.

December 16, 2024
Unprompted review
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Reply from spooncereals.co.uk

Thank you for saying so! If you are struggling to get your hands on a pack, please drop us a line at spoon@spooncereals.co.uk and we can assist further.

Rated 5 out of 5 stars

Peanut butter granola 10 out of 10!

The peanut butter granola is the best granola I have ever eaten, so tasty it’s packed with flavour. I have it for breakfast everyday. Spoon, please change from special edition to permanent edition, thanks!

July 1, 2024
Unprompted review
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Reply from spooncereals.co.uk

Thank you so much for the kind words!

Rated 5 out of 5 stars

Excellent

I’ve tried many different granolas and Spoon is by far the best. I eat it every morning with a big handful of blueberries. I would go a far to say it’s the best meal of the day.

June 20, 2024
Unprompted review
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Reply from spooncereals.co.uk

Thank you so much for amazing review. So glad you enjoy our granolas. This is why we do what we do.

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Rated 2 out of 5 stars

Product packaging and flavours listed…

Product packaging and flavours listed were great! However once I opened the two boxes, they didn’t smell appealing at all. Now the taste - I love everything in the ingredients however they are over cooked! They have a burnt bitter taste it was awful. I wouldn’t be eating them again. Plus so expensive for burnt product.

March 18, 2024
Unprompted review
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Reply from spooncereals.co.uk

I'm very sorry to hear about your negative experience with our granolas. Sounds like you may have had a faulty pack. Please get in touch so we can arrange a replacement one for you.

Rated 1 out of 5 stars

Bad taste and waste

I bought the dark choc from a well known health specialist retail store. The item is still within its best before date. When I opened it and it tased off, like carboard and stale. It made me extremely sad as the box is 90% full and I hate wasting food!

January 22, 2024
Unprompted review
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Reply from spooncereals.co.uk

We are sorry to hear you are unhappy with your experience of our Dark Choc granola. This particular recipe is oil free as we recognise it is important that we strive to feature only healthy oils in all of our granolas. This in turn provides a texture that is uncommon to regular oil-containing granolas. We would be more than happy to send you a different flavour in our range, which will hopefully make your taste buds happy! We have contacted you directly to arrange this.

Rated 4 out of 5 stars

Delicious but lacking pecan

Cinnamon + Pecan Is Delicious, but there just isn’t much pecan in there

January 15, 2024
Unprompted review
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Reply from spooncereals.co.uk

Thank you for your feedback!

Rated 5 out of 5 stars

I love your cereal

I love your cereal. Had to wait as it was out of stock.
Glad you have cereal in stock now.
Best wishes

October 2, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thank you for the kid review and thank you for your patience!

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Rated 5 out of 5 stars

The selection of granola flavours are just tasty & healthy

The varieties of granola are just lovely. Had them all except the one with chocolate chips which I don’t fancy for brekky! Loved the Apple & almond butter & cinnamon & Pecan enough to say they are my favourites! Can buy in Tesco too so that’s an added bonus if you run short.

October 25, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thank you for the feedback! FYI - Our Dark Choc granola isn't just for breakfast! Can be enjoyed any time of day or when ever that chocolate craving kicks in!

Rated 2 out of 5 stars

Bring back the zing to your Dark Choc flavour

I have had a subscription for regular shipments of your previous dark choc zing. This has not arrived since April 2023 and despite me emailing you, you have never bothered to reply to explain why which I find most disappointing. It is now apparent that this is because you have updated your recipes. Having now tried your new recipe dark choc I am even more disappointed because it is singularly lacking in flavour, mostly because you have omitted the lime zing which is what I particularly liked about the old recipe. Your new flavour is now no different to a couple of other brands also on the market. PLEASE bring back the zing.

October 25, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thanks for your feedback. Our new Dark Choc aims to go BIG on the quality of the chocolate ingredient that we use - for an extremely chocolate-y granola that's also oil free. We'd be happy to share our old Dark Choc Zing recipe with you if you would like!

Rated 5 out of 5 stars

What is not to love about granola that…

What is not to love about granola that is totally delicious, naturally low sugar, and made with such love and thought from a fun and conscious team. Granola that makes the world a better place.

October 19, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thanks for your kind words Laura!

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Rated 5 out of 5 stars

Beautiful delicious recipe thank you…

Beautiful delicious recipe thank you Spoon! Please keep doing what your doing! Great quality granola. I had been eating others and Ella’s before I discovered you and have been deeply disappointed at the misleading information on the box and the poor quality of a lot of the other brands.

September 18, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thank you for the kind words!

Rated 5 out of 5 stars

Tasty and addictive

Spoon Cereal is so tasty and addictive that makes you really looking forward to breakfast time. Also, it’s a great snack with or without milk, I just pack some to leave in my bag. My favourite ones are Cinnamon+Pecan and Dark Chocolate Zing. Try it and you won’t be disappointed, you’ll love it!

April 25, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thank you for the kind words!

Rated 5 out of 5 stars

Fab breakfast business

I love these products and they arrived promptly and well packaged.

March 28, 2023
Unprompted review
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Reply from spooncereals.co.uk

Thank you for choosing Spoon and for the positive feedback. We are extremely grateful

Rated 5 out of 5 stars

I’ve never had such good granola

I’ve never had such good granola, cinnamon and pecan is amazing

March 29, 2023
Unprompted review
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Reply from spooncereals.co.uk

We really appreciate your kind words. Thanks for choosing Spoon!

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Rated 5 out of 5 stars

Dark Choc Zing = To Die For

Tried Spoon's Dark Choc Zing recently and it's already a staple in my weekly shop. Love having a handful in the place of desert. Makes a great mid afternoon pick me up too. I'd have never thought of adding lime to dark chocolate but it's to die for.

March 27, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing product & even worse service

Wouldn’t use this company or their cereals. Tried some but found them to taste off. Contacted customer service who offered to replace my product but then failed to do so or respond to any further messages despite my attempts to contact.
Poor product & rubbish customer service.

March 24, 2023
Unprompted review
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Reply from spooncereals.co.uk

Hello MJK
First off, thank you for your feedback. We're so sorry about the poor service you have experienced. Please be assured, this as it is not up to our usual standards. We will be in touch to ensure you receive a replacement pack of our granola. Thanks again for your support and for the feedback - it is very useful for us - and please accept our apologies. Best wishes, Annie

Rated 1 out of 5 stars

Live moths inside Granola

Bought their Granola from a well known super market which was well in date to find it was crawling with live moths when we opened it. Customer service has been appalling.

January 9, 2023
Unprompted review
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Reply from spooncereals.co.uk

Hi Sarah,

Thank you for getting in touch. We're so sorry to hear about your faulty pack of granola. We will be investigating this further. We will also be in touch to offer a replacement pack. Again, so sorry this has happened, we hope you will continue to choose Spoon and help us on our mission to make breakfast better.

Best wishes, Annie

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