Had contacted Steven about a wee aladdin stove my son had got me, I was unable to find a wick carrier which was missing from mine and had no idea how to get the stove up and running as 201 wick c... See more
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Steven excelled himself once again, had a problem with one of my Aladdin heaters and he solved it very quickly and with his usual speed and efficiency. Thanks again Steven, I will continue to use you... See more
Company replied
I e-mailed to ask if they stocked a particular item that I'd seen on a You Tube from America. They didn't but said that they may be getting them in. I was delighted, a few weeks, to receive an e-mail... See more
Item as described, fast delivery. Wick looks to be manufactured to a high standard, Works very well - fitted just in time for some cold weather. Thank you.
Company replied
Company details
Written by the company
Stevenswickshop is a specialist UK retailer of quality UK made replacement wicks for popular paraffin/kerosene heaters and Aladdin oil lamps. All of our wicks are made in Yorkshire, England by one of the worlds oldest wick makers and this gives you the assurance of a very high quality product. We supply wicks for many popular brands of heater including Aladdin, Kero, Tayosan, Tosai, Tectro, Valor and Zibro. We also supply wicks and spares for Aladdin oil lamps which are still in production to this day. All wicks are dispatched quickly and on a fully tracked service. We also deliver worldwide. Our website carries many products for older heaters and includes an A-Z wick finder guide to help you locate the correct wick for your heater easily and quickly. Customer service is very important to us and we carry a full 30 day money back guarantee and accept returns without quibble. Our website is run by the worlds largest e-commerce provider with a fully secure checkout and many payment options give you the peace of mind your details are safe and you can complete your purchase without issue. We offer quick response to emails 7 days a week for any questions you may have.
Contact info
Office 1372, 3 Fitzroy Place, 1/1 Sauchiehall Street, G3 7RH, Glasgow, United Kingdom
- sales@stevenswickshop.co.uk
- stevenswickshop.co.uk
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Quick response to all correspondence
Quick response to all correspondence. Part sent in error replaced no questions. Reasonable prices.
Exceptionally helpful
I e-mailed to ask if they stocked a particular item that I'd seen on a You Tube from America. They didn't but said that they may be getting them in. I was delighted, a few weeks, to receive an e-mail saying that they are now stocking the item. I placed an order and the item arrived in a couple of day.
Aladdinette stove 201 wick and carrier
Had contacted Steven about a wee aladdin stove my son had got me, I was unable to find a wick carrier which was missing from mine and had no idea how to get the stove up and running as 201 wick carrier for my stove was no longer made or available
I messaged Steven, told him my problem, he contacted me straight away and advised the solution
Ordered all parts as he advised, and I now have a blue flame heater!!
So pleased 😁
Would recommend to anyone
Thank you so much
Excellent service!
Yes i would and do intend to use this service again
excellentExcellent service!
Excellent service
Steven is knowlegeable , attentive, responsive and gracious, I will certainly use again and recommend to others

Reply from Stevenswickshop
A great service
A great service, goods arrived promptly and as described. Excellent thank you!

Reply from Stevenswickshop

Reply from Stevenswickshop
All very well...description
All very well...description, packaging,arrival and service!!!
RECOMMENDED!!!!

Reply from Stevenswickshop
Steven excelled himself once again
Steven excelled himself once again, had a problem with one of my Aladdin heaters and he solved it very quickly and with his usual speed and efficiency. Thanks again Steven, I will continue to use you and sing your praises, such a very helpful person and a pleasure to do business with.

Reply from Stevenswickshop

Reply from Stevenswickshop

Reply from Stevenswickshop
Genuine Aladdin part
Genuine Aladdin part , came on time and well packed, the price was competitive.

Reply from Stevenswickshop
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