INMOTION Reviews 201

The v11y i purchased is an amazing wheel so fun to ride. When I needed assistance from customer service it was swift and immediate service and they stopped at nothing to fulfill my every wish. Thank you for the great customer service and great products

i purchased my v11y on black friday. received it and really enjoyed riding it. About 2 weeks after I purchased it, the part of the charger that plugs into the machine broke. I had purchased the two year warranty and called inmotion. Their customer service sucked. I sent them pictures and explained what happened. I fully expected the situation to be handeled quickly and professionally but I got the exact opposite reaction. After I explained that I purchased the warranty and that the charger is covered they agreeded to send me a new charger. But it was said with sarcasim and that they were going to order it from China. It has been 2+ weeks now and I have not heard anything from them or from china. I still get there sale advertisements but no word on my warranty, or when I can expect the new charger to arrive. I am highly dissapointed with the customer support but love the machine that I cant charge. I am going to purchase a charger from ebay. I have owened a one wheel XR (name brand skate board) since 2019 which I am using for transport anyeard fun and have logged over 30000 miles on it. When the sensors in the foot pad of that machine failed the company found me somebody locally to repair it for under 150$. I still ride it today. I am 62 years old and use the machine to grocery shop and run errands and in the evenings just for enjoyment around the neighborhood.

Packaged really well so no damage upon delivery. Definitely follow the instructions and inflate the shocks both upper and lowers before the first ride. Save a few ankle impacts and small bruises, I am riding my very first EUC and it is amazing! Always wanted to learn from the first moment a saw one! I purchased my V11 as my first wheel because I felt I would use all the extra features as time went on so I purchased the larger model right out of the gate, so far I feel it was the right decision for me. I have a lot of hills and urban streets around me so I wanted the extra power and suspension for my area. I can’t wait to get better and go much further! Thank you INMOTION for making such a great product!

The product is top notch and the customer service is awesome. They seem to really want to solve any issue with their product. Plus, as I said before, their product is already top tier stuff!

Inmotion's customer support was very fast with their responses. They are very helpful with answering questions and seem to care about the customer. I absolutely love the first euc I bought and had to upgrade already, not that the first wheel wasn't good enough just wanted something a little quicker. Products are well made and very impressive. My small wheel the v8s goes very well on different terrain. I have been very impressed by its performance and what it is capable off for its size. be a great way to commute around the city.

I currently own 4 InMotion EUCs and have only had one issue, a shock on my V-14 leaking oil.
I appreciate the overall quality of the product but even more the customer service. That issue was resolved quickly without drama or fuss.
Thanks again.

Wow!!! Challenging to learn but Exhilarating to ride! I’m super Happy with my V11Y!

Great price and super fast delivery. They were also helpful with any questions I had. Pleased with the experience and the EUC.

I shared my experiences with the e-scooter (climber.)
Good scooter, for me. I live in South-ward section of Newark, NJ. A lot of hills. The Climber E-scooter, accomplishes the task.

Great safe reliable products and great customer service. Trustworthy! Highly recommended and appreciate the joy and freedom their products have given us

Telephone assistance without a huge menu tree.

These guys go above and beyond in looking after their customers.

I highly recommend.

Working with InMotion has been a blessing. These guys are awesome and helped me with my repairs in a very timely fashion. I am also going to purchase a new P6.

professionnel in advise and in material
Thanks to After sale department always willing to help

Communication and empathy. Great customer service. These guys talk to you and comprehend /understand your issues and address them accordingly and don't brush you off to some computer system. Thank you guys so much for being personal!

Was very quick and helpful with my problems!!

Upon purchasing a new InMotion V9 I noticed a slight knocking noise coming from the wheel every now and then. I opened a support ticket with InMotion and they responded very quickly. After some brief troubleshooting, InMotion simply went ahead and sent me a completely new motor/wheel, which I replaced with ease. Problem solved. Thanks InMotion! Now I'm eyeing out their V12S!

My experience with Inmotion turned out great. I purchased the V13 pro and had an issue within the first year. Getting timely assistance was an issue for me at first; however, they did respond and eventually sent out a part that did fix my issue. It took just less than a month to resolve. I’m happy with the results!

I’ve been riding electric unicycles for several years, and INMOTION truly stands out. My V14 delivers a very smooth and comfortable ride — the suspension works perfectly, absorbing bumps and protecting my back and knees. The overall build quality feels premium, and the design is both practical and stylish.
Customer support is responsive, and firmware updates keep improving performance.
Highly recommend INMOTION for anyone who values safety, comfort, and engineering quality.

I am more than satisfied with the product, for the money I paid, the product offers very high performance. I live in a country where there are many hills that I can overcome without any problems. The product has great autonomy.