Tempus Logix Auto Transport Reviews 671

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting promptness, good communication from drivers, and careful handling of vehicles. Many people highlight the staff's professionalism, helpfulness, and caring attitude, making the entire process stress-free. Reviewers also appreciate the terrific customer service, with many mentioning clear communication, quick responses, and the ability to speak with a person who can explain things thoroughly. However, some customers also noted issues with pricing and scheduling. A few people reported being asked for additional payments upon delivery despite pre-agreed prices, while others experienced significant delays and no-shows for vehicle pickups, leading to inconvenience and frustration. There were also instances where customers felt the company was unprofessional or questionable regarding price increases, and some reported concerns about driver qualifications and instances of vehicle damage.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and timely deliveries,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, praising the great communication, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers highlight the pleasant and professional... See more

Price

Reviewers mention ambiguous feedback about price. Many customers report issues with quotes not being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the time I placed my order everyone was there for me, making this experience easy, answering all my questions, Pleasant, Professional . The diver was prompt on time,... See more

Company replied

Rated 5 out of 5 stars

We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in v... See more

Company replied

Rated 5 out of 5 stars

There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I enco... See more

Company replied

Rated 5 out of 5 stars

After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle... See more

Company replied


Company details

  1. Logistics Service
  2. Shipping Company
  3. Vehicle Shipping Agent

Written by the company

Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded. We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska. Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.com Your satisfaction is our top priority!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

671 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

This guys are really good and very…

This guys are really good and very really nice work. I have zero complaints and no regrets for choosing them to ship my motorcycle from New Jersey to Illinois. Do you know what they’re doing? And they are serious for their work? Get chance to buy one more Motorcycle they are the one also, my fanuse the shipping company for shipping, their cars and Motorcycle.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great broker

Friendly, professional and reliable. I've used them four times now and have always been happy with the transporter + customer service.

January 27, 2025
Unprompted review
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Rated 5 out of 5 stars

GREAT JOB

I had an excellent experience with Tempus Logix! From start to finish, the process was seamless and stress-free. The customer service team was professional, knowledgeable, and always available to answer my questions.

Scheduling the transport was quick and efficient, and I was kept informed every step of the way. The driver who transported my vehicle was punctual, courteous, and handled my car with care. My vehicle arrived on time and in perfect condition.

I highly recommend Tempus Logix to anyone in need of reliable and professional vehicle transportation services. Their communication, transparency, and dedication to customer satisfaction truly set them apart. Thank you for making the process so easy!

January 1, 2025
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you so much for sharing your feedback with us! We’re delighted to hear about your positive experience with our customer service and driver. Our team takes great pride in ensuring the safe and timely delivery of your vehicle, and it’s wonderful to know you were satisfied with the results.
We look forward to serving you again in the future.

Respectfully,
Bella

Rated 5 out of 5 stars

Excellent service

Excellent service. My car was delivered on time when I didn't expect. My didn't get any scratches or damage. I had a great experience with Tempus.

January 7, 2025
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you so much for your outstanding review! We strive to do our best to provide a 5-star experience and are happy that we succeeded again!
We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Good job guys

Good job guys , will work again , thank you

January 7, 2025
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

nice to work with this company

nice to work with this company, especially with mr. Joe

January 6, 2025
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for the positive review. We will be happy to work with you again in the future.
Best regards, Bella

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Rated 5 out of 5 stars

Great

Great broker company.

January 5, 2025
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

They did a good job with no problems…

They did a good job with no problems other than booking during xmas holiday took a long time. If not for holiday it seems this is great service and price.

December 28, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for your feedback. We hope to work with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Fast response

Fast response

December 26, 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future.
Best regards, Bella

Rated 4 out of 5 stars

Great customer support team

It was easy to get a hold of a representative, they were transparent in the process, and very pleasant to work with. I could tell their first priority was to a good customer experience.

I would have appreciated slightly more communication about how the scheduling process was going, but I think that may just be a personal preference.

I wound up not needing to complete the transport booking, due to changing circumstances, so I can only speak to the booking process. Tempuslogix did a great job making a mysterious process approachable.

December 16, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for your feedback. We hope to work with you in the future.
Best regards, Bella

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Rated 5 out of 5 stars

My hauler showed up on time

My hauler showed up on time, and the haul was safe and successful. Great job Eric!

December 4, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you so much for your 5-star review. We will be happy to work with you again in the future.
Best regards, Bella

Rated 5 out of 5 stars

Amazing Experience.

Fantastic communication throughout the process. Clarity of pricing upfront and consistency throughout.

I didn't know much about transporting a car from one state to another and Tempus Logix did a great job. Highly recommend and would use them again.

December 4, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Thank you for choosing our company. We're truly grateful for your kind words and your recommendation.
We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Very professional and excellent…

Very professional and excellent communication. It was a pleasure to do business with this company.

November 28, 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thanks so much for the positive feedback. We hope to continue working with you in the future.
Best regards, Bella

Rated 1 out of 5 stars

Poor they were supposed to pick it up…

Poor they were supposed to pick it up on Oct 4, but didn’t pic up till Oct 17, wasn’t delivered Oct 19 at 1020 pm so everything is dark and you can see anything, I was going on vacation the next day, so couldn’t check it out, now I found a scratch on the front nose of my Spyder. I wouldn’t recommend using them.
Randy A

October 18, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Hello! We are sorry for the inconvenience regarding the delays. The shipment was booked a few weeks before it would be ready, and we had some issues finding a driver quickly.
The damage was reported a long time after the delivery, and it was not noted on the BOL, nor is it visible on the delivery inspection pictures. Feel free to contact us if you have any questions or concerns.
Thank you.
-Michael

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Rated 5 out of 5 stars

fast response

fast response

November 6, 2024
Unprompted review
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Reply from Tempus Logix Auto Transport

Dear customer,
Thank you for your kind words! We’re so glad you had a great experience with our service. We look forward to assisting you again in the future!
Kind regards,
Sophie

Rated 5 out of 5 stars

Great service

Great service

November 1, 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Dear customer,
Thank you for your kind words! We’re so glad you had a great experience with our service. We look forward to assisting you again in the future!
Kind regards,
Sophie

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