The Gem Tree Reviews 146

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊

Company replied

Rated 5 out of 5 stars

As per my note on the returns slip. I found The Gem Tree to be extremely helpful when I needed assistance re various products (I found the web-site a little unclear), James was informative and patie... See more

Rated 5 out of 5 stars

I was nervous about ordering my crystals online as what you see on the computer screen isn't always what you get - I need not have worried, every item was perfect and exactly what I was expecting. Th... See more

Rated 5 out of 5 stars

I ordered some runes recently and unknown to me there was a fault with the standard of the bags they were issued in. A nice chap from Gem Tree contacted me to advise accordingly and to see if I would... See more

Company details

  1. Gift Shop

Information provided by various external sources

At The Gem Tree you will find over 5000 products many of which are unique to us because we also design and manufacture our own range of jewellery. We hand select and source the very best to ensure quality is excellent at all times. Our prices range from only 99p to £399 and we offer free shipping on UK orders of £35 (under 1kg only). We aim to process and dispatch all orders within 24 hours but during busier times like Nov and Dec please allow 48 hours for dispatch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Brilliant !

I have nothing but good things to say about this company. Excellent quality, lovely products, speedy delivery. Great all round service.
Definitely one to go back to again and again :)

February 6, 2013
Unprompted review
Rated 5 out of 5 stars

beautiful, natural, affordable!

I have used this site several times. Not only is it the one place that sells everything you need but can't find anywhere else, it does so at a highly compatible price and in a genuine, professional and thoughtful manner. Thank you Gem Tree!

February 2, 2013
Unprompted review
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Rated 5 out of 5 stars

THRILLED !

I was Thrilled to recieve my package of crystals from the gemtree, which was so carefully packed , the quality is very High, & I will definitly be looking them up again, its worth having a look at their website.Elizabeth

February 1, 2013
Unprompted review
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Rated 5 out of 5 stars

Gemtastic!!

This company is the best. Fast delivery and personal service - cannot be faulted.
The goods are varied and are excellent quality.
I would recommend this company to all of my family and friends without hesitation.

December 29, 2012
Unprompted review
Rated 5 out of 5 stars

My first stop shop because I know I get quality and value for money

There are such a wide range of products available, all at excellent prices. Orders are despatched quickly and are well-packaged, ensuring they arrive in as good a condition as when they left the shop. The gemstone jewellery is amazing value, as are the quality incenses. I can collect reward points and even get a free gift on occasion! There's rarely a need to contact customer services but the staff are polite and friendly - it's like dealing with pals. I've never had to chase a delivery nor have I returned anything. I do keep buying because I'm confident that, should I ever have a problem, it will be dealt with efficiently. A one-stop shop with no hassle, good quality and value for money... perfect for a shoppaphobe like myself! Thank you, Gem Tree, and best wishes always xxx

December 29, 2012
Unprompted review
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Rated 5 out of 5 stars

Exquisite Modern Hematite Donut Pendants!

The quality of the hematite pendants are clean and modern! I searched everywhere for this type of pendant and Gem Tree was the only site which had such pendants. I ordered one for myself and two for gifts. I will restring the pendants with a satin cord for a dressier look, however the cord that can with the pendant can be worn with a more sporty look.
Gem Tree followed up with my order with a confirmation number and contacted me by e-mail to review the arrival of my order, since it was via air mail. It came exactly as predicted. I am looking forward to ordering with Gem tree real soon.

December 29, 2012
Unprompted review

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