The Guitar Marketplace Reviews 833

I received the guitar in the very good condition as it was described on the site.

Upon arrival, I was pleasantly surprised to see an upgrade of locking tuners and that the nut had been filed to accomodate higher gauge strings than the stock string gauge.

It was set up nicely, comfortable to play and sounded good.

I was notified I'd won on the Friday and my guitar arrived on the follow Tuesday in great condition. The parcel was well packed and safely padded.
They always have a good selection of guitars in the competitions.

Recently come across these guys.. checked them out and all good. Always sign up for the free giveaways but I have also entered into a few guitar competitions too (I have never won which is fair enough its just pure luck at the end of the day) However.. I did get an email to say that I had won the 3x Fender Guitar Leads on the giveaway which I was obviously over the moon about. It was from Jacob to say i’d won and to confirm that the address they had on file was correct. I did in their defence state to allow them 2 days to acknowledge my response and then they would advise when they would send the item and provide me with tracking information. 5 days go by and I have no had anything from then about dispatching or tracking so as you would you send a polite chase email to confirm they got my email to confirm my details. Another 4 days go by and still no response from them so again I sent a chase email to try and grab their attention. Its now been 2 weeks since I got the original email to say id won. Now again I understand its a free giveaway but come on.. it would be nice to at least of had a response from you. Really really poor service in my opinion and I would be more annoyed if I had spent money on an actual competition and was getting this level of service. Do winners get their prize? Totally put me off now moving forward. I don't expect a response to this either but wanted to make future customers aware… I hope they see this and can action their customer service to improve it in the future as its really poor in my opinion.

Won an amazing Custom Shop Stratocaster. Delivered a week later. Website easy to use and comms clear. Perhaps some slightly optimistic timelines suggested in default emails, but all good within a few days.

I've also sold a guitar to these guys via Fat Bottom Guitars which was listed on the site pretty quickly and hopefully is now making someone else happy.

Beyond happy with my prize.
Arrived quickly and in great condition.

Brilliant customer service I brought a winning ticket on Friday evening contact on Saturday and a guitar on Tuesday really pleased company keeps to their word

The guitar is in great condition and is a joy to play. The delivery was quick and adequately packed with no major complaints. Look forward to playing some more!

Won a fender strat Pro 2 from these guys. Definitely trust worthy.

Fekin scam, go and buy a guitar instead

I won a guitar and got it a week later. Top guys keep up the good work legends

I’ve been lucky enough to have won a Fender telecaster it was delivered within a week and is really great

Haven't been lucky enough to win a big prize, but have won a couple of small prizes in their free draws. Communication was great and prizes delivered in reasonable time. I'd recommend them.

* Edit. My 1 star review has been amended to a 3 star review, as the team has now finally acknowledged my issue and credited my account. So three stars for honesty, even if it required a lot of frustration on my part and a poor trust pilot review to get there.

Great site great prizes

Great prizes, great fun. Thanks guys.

Awesome competition and a great bunch of guys! I won a dream guitar which is just nuts! Jacob from guitar market place ensured it was delivered swiftly via Royal Mail and kept me updated on the process! I’ve entered a fair few times with these guys and will be sure to continue doing so!

Thanks!

Simon

Really good company and have won a couple of times which is fantastic. All guitars were recieved within 5 days and really good communication beforehand. Thoroughly recommend as a place to enter guitar competitions.

I've seen The Guitar Marketplace pop up on my instagram for quite a while and was always slightly sceptical, but last week I saw they had a Taylor AD17E Blacktop guitar. This is my dream guitar, so I thought it'd be worth a punt. I bought 5 tickets for £12.50. A few days later I spotted an email from them and was completely shocked to find out I had won! They requested confirmation of my address and only 3 days later the guitar was delivered to me well packaged and in a Taylor guitar case. I can't recommend The Guitar Marketplace enough! They often don't sell all tickets which means you get great odds. I'll definitely be buying more tickets to hopefully add to my guitar collection!

What you see is what you get! An excellent company to deal with great prizes at good prices brilliant communication when you win can’t fault the service give it a go!

I suspect that just like many others, one may be a bit suspicious of these sort of sites even thinking they're a scam of sorts.. well, today, Tuesday 18th I received a brand new guitar worth hundreds of pounds after spending a fraction of that on competition entries and winning on Thursday 13th June... five days to deliver a brand new guitar... needless to say, I will be entering more competitons... and as I've heard said.. you have to be IN it to WIN it !!.